Eastside Dodge Chrysler Jeep Ram FIAT

Misrepresented a Vehicle as new. I have been looking for a White R/T Durango with full load for some time now and east side had advertised one as being new on their website and auto t I have been looking for a White R/T Durango with full load for some time now and east side had advertised one as being new on their website and auto trader only 2 in Canada with the bench seat. I was then told it was being driven as a demo by the managers wife when I enquired about it !!!! With 6500kms on it !!!! but they still were asking full price and only supplied one picture for me. I traveled 3.5hrs to go and look at the vehicle at the weekend. They had supposedly cleaned it up for viewing, upon arrival I spotted the vehicle in the lot and had a look before Andre Popov the sales guy could talk to me. (Full of promises) the vehicle had a mark on the rear quater panel of red paint from another car along with a dent on the passenger rear door from a car park, the 3m protectant film on the front of the vehicle was bubbled and lifting on alot of the corners even on the roof, the rear trunk handle had paint damage and some of the badging on the vehicle was missing. Far from the condition I was led to believe. I pointed out these defects with Andre and he couldn't say anything to me just speechless. I own a 2011 R/T Durango that was in better condition than the vehicle they are selling as new ! Sorry demo with 6500km on it and trashed by some woman. They mislead me and wasted my time ! I hope no-one pays what they want for that vehicle as it is not worth it. I will never deal with this company again. More

New car We have been dealing with Eastside Dodge for probably about 10 years and have always dealt with Shawn Scott. We have bought both new and used vehicles We have been dealing with Eastside Dodge for probably about 10 years and have always dealt with Shawn Scott. We have bought both new and used vehicles from him. Now that he is the Finance Manager, he referred us to his brother, Jason Scott, when we wanted to trade in two vehicles to buy a new one. What I appreciated the most about Jason was the fact that he didn't try to sell me a vehicle that had more options than I would ever need or use. He truly listened to what I had to say and didn't pressure me into buying something that I didn't really want. He was very friendly, very kind and very easy to get along with. I would highly recommend him to anyone I know wanting to purchase a vehicle. When we got the appraisal back on our two trades, we were not very happy and said we would just try to sell them privately or just keep driving them both. We were about to leave, but needed the keys back for the vehicles. While we were waiting, Shawn was having a further conversation with the guy who spoke to us about the trades (I can't remember his name) and came back and explained the reasoning behind the amounts that were offered, which then made more sense to us. After that, a deal was struck and I have a new Jeep. Shawn has always been very honest and forthcoming about everything every single time we've dealt with him over the years. We totally trust him and when I recommend Jason to sell a vehicle to someone I know, I'll recommend that they request Shawn to look after the finance side of things. Thanks to you both! More

Did very well with his Professional opinion & sales I like the customer sales & the dealership but the service garbage wasn't so good. Justin did very well in his professional people skills and he went I like the customer sales & the dealership but the service garbage wasn't so good. Justin did very well in his professional people skills and he went out of his way for our customer satisfaction. That is why we keep going back to Eastside Dodge. More

Good to deal with. The sales personnel worked with us to find the right vehicle with the right price. He even had to deliver personally the missing car mats. The sales personnel worked with us to find the right vehicle with the right price. He even had to deliver personally the missing car mats. More

Truck trade in Straight up no b/s sales guy without the high pressure sales tactics of other dealerships. All the sales reps and receptionists were very polite as w Straight up no b/s sales guy without the high pressure sales tactics of other dealerships. All the sales reps and receptionists were very polite as well. More

New Ram We had a few issues to begin with but Terry worked with us and maintained a professional attitude until we got a deal done that was acceptable to both We had a few issues to begin with but Terry worked with us and maintained a professional attitude until we got a deal done that was acceptable to both parties. More

Excellent service I rated 5 stars because they were very friendly staff, great help finding the vehicle that suits my interests, didn't take long at all for me to be ab I rated 5 stars because they were very friendly staff, great help finding the vehicle that suits my interests, didn't take long at all for me to be able to drive off the lot with the truck I wanted, will definitely recommend east side dodge to other people looking for a vehicle. More

Professionalism and premium service. Nikolay D. I'm client of this dealership since 2014. I'm very happy from all services I have received from Mohammad Kettana and his team. Mohammad Nikolay D. I'm client of this dealership since 2014. I'm very happy from all services I have received from Mohammad Kettana and his team. Mohammad is very professional and correct. He is honest and knows how to deal with clients in different situations. I highly recommend his services if you like to buy new car or trade-in your old. I have bought 2 new cars and trade one and I can say I had perfect experience from the whole team, garage services too. More

Outstanding! My wife and I dealt with Mohammed when we arrived at east side dodge. We were very pleased to actually be listened to about what we wanted in a vehicl My wife and I dealt with Mohammed when we arrived at east side dodge. We were very pleased to actually be listened to about what we wanted in a vehicle! We never felt pressured to buy or make a decision that we didn't want to make. Mohamed went to bat for us to get us the deal we wanted. And he came through on all his promises. He definitely got us the deal r were looking for and made it possible to buy our beautiful truck! I would highly recommend east side dodge to anybody looking for a vehicle! The rest of the staff is very polite and professional. Shawn the financial manager is an awesome guy too. Alex went through all the extras we wanted to get put on the truck as well. She was very thorough in explaining the delivery to us! Absolutely a five star place to go! Very very happy with everything that happened to get us to owning our truck! More