Eastern Chrysler Dodge Jeep Ram Winnipeg
Winnipeg, MB
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I really appreciated being treated as a wanted customer ! It is pleasant to get service when your service team treats me with honesty and urgency to repair problems when required and not performing unrequired It is pleasant to get service when your service team treats me with honesty and urgency to repair problems when required and not performing unrequired services as well to inform me of what has to be done and why. My only negative feeling about servicing is the high cost for regular maintenance and repair to keep any automobile safely roadworthy. More
Just amazing and so helpful finding the right fit for my family and in the budget we wanted! They were also so awesome to fix the things req in a timely manner family and in the budget we wanted! They were also so awesome to fix the things req in a timely manner More
Treated with honesty and a straight forward approach. The salesman and GM both treated me fairly and with respect. Everything that was discussed and offered was actually in the final deal. The GM told m The salesman and GM both treated me fairly and with respect. Everything that was discussed and offered was actually in the final deal. The GM told me that he was pleased that the price we discussed would not be divulged to other dealerships. Their prices would also not be discussed with him. More
Zero Customer Service The service department is lacking to say the least. With all the staff behind the counter, you would think greeting a customer might be a priority or The service department is lacking to say the least. With all the staff behind the counter, you would think greeting a customer might be a priority or consideration. Not here. Staff seem far more interested in conversing among one another than addressing a customer. The prices are outrageous for the service work they do. Received call my jeep was ready- once bill paid staff unable to locate my vehicle. Personally, will never return just due to lack of service and high prices. More
Quick friendly service I made an appointment for an oil change. The vehicle went in the shop right after I arrived and was done promptly. The service writer was friendly a I made an appointment for an oil change. The vehicle went in the shop right after I arrived and was done promptly. The service writer was friendly and easy to deal with. I have purchased 2 vehicles from this dealership and serviced them there. More
2006 Jeep Commander I came in with a few old issues with my Jeep which I love. I was thinking it was time to replace it. By the time I picked up my Jeep I was confident a I came in with a few old issues with my Jeep which I love. I was thinking it was time to replace it. By the time I picked up my Jeep I was confident again with it. I'm good for a few more years now More
Great service. Awesome buying experience. Tim was excellent and no xx. Got a great deal on my 2018 ram 1500. Also got a great value for my trade. excellent and no xx. Got a great deal on my 2018 ram 1500. Also got a great value for my trade. More
Everyone I dealt with was cheerful and friendly and helpful. The oil change was done in a timely manner. Donuts in the morning would be a lovely addition to the coffee. Lol helpful. The oil change was done in a timely manner. Donuts in the morning would be a lovely addition to the coffee. Lol More
Bought a used car from Eastern Chrysler and it was worst experience I ever had. I financed my vehicle through one of their financial services provider. I was given a bill of sale with the price agreed too b experience I ever had. I financed my vehicle through one of their financial services provider. I was given a bill of sale with the price agreed too but when financing company called to verify application they had different bill of sale with higher amount. Not only was the price was higher on the bill of sale but they also forged my signatures on the bill of sale and on the contract documents. It has been 3 months and till this day i haven't heard a word from the management to why it happened. I have filed a complaint with MPI and consumer protection act. Also I am going to take them to court for fraud and forging documents with my signatures on. I would recommend people to stay away from this dealship. They are bunch of crooks with lawyers on salary to scare people away when they get cought. Management doesn't care about customer service. I will post an update once i go through small claims court. More
In and out Easy peasy We got a notice of a recall for the latch on our tailgate and they fixed it right away, They also made me a new key fob as the old one was not working We got a notice of a recall for the latch on our tailgate and they fixed it right away, They also made me a new key fob as the old one was not working properly and gave me a small discount off of the price of it. More