East Court Ford Lincoln

The staff are professional and friendly and especially my sales rep Fred, a really good guy. sales rep Fred, a really good guy. More

Good service , nigi is nice person he is kind and nice to talk, and excellent service. talk, and excellent service. More

Awesome service at EastCourt Ford Lincoln . Thomas Aquino , my service advisor was very knowledgeable and provided a very professional and pleasant experience for me, upon bringing my truck Thomas Aquino , my service advisor was very knowledgeable and provided a very professional and pleasant experience for me, upon bringing my truck for maintenance. More

Several problems occured in purchasing my new car here. I bought the car on a Wednesday. We were told that the car would be ready Friday at 5 pm. On the final invoice I notice a $1700 charge for snow t I bought the car on a Wednesday. We were told that the car would be ready Friday at 5 pm. On the final invoice I notice a $1700 charge for snow tires which I never purchased. Then I noticed that the amount for my tradein was reduced by $1500. And conveniently the sales manager responsible was not available. The salesperson suggested I return Monday when the sales manager would be available. I could not do this as I had already transferred the insurance to the new car and could not legally drive my old car. Eventually a new invoice was produced without the snow tires on it. The tradein value was not changed. Basically it was my word against theirs, as I had no written record of the original agreement. It seems to me that the dealership should have done this to make sure there is no misunderstandings. I only buy a car ever 6/7 years and at the time did not question the purchase procedure. In the end I felt forced to take things as they stood as I had paid a $2000 deposit at the time of purchase all in good faith. I never got a walk around the car at delivery, as well as no explanation of the function and operation of the many electronics, something I'm not familiar with. When I eventually drove away in my new car it was 7:30, over 2 hours later than the scheduled delivery time of 5 o'clock. I wonder if some of what happened was deliberate to take advantage of me. The general manager did contact me and apologized but did not offer anything else. More

After over 9 months waiting I finally received my F150 After over 9 months waiting I finally received my F150 that I had ordered from East Court Ford Lincoln. So called internet manager was off sick th After over 9 months waiting I finally received my F150 that I had ordered from East Court Ford Lincoln. So called internet manager was off sick that week but a wonderful sales person Queena Hu agreed to help get the truck ready for me to pickup. Although this was not her sale and she was not getting anything for it but she happily, graciously, pleasantly readied the truck for me. Although she might be at the wrong dealership but if you have to go there please ask for her, she is excellent at what she does and very knowledgeable. More

Sandra Chen was amazing to deal with. Will definitely be back in a few years for another grear deal back in a few years for another grear deal More

This Ford dealer is probably one of the most amateur of them all. While inquiring about leasing a brand new vehicle, they kept trying to get me into the dealership. The sales rep couldn't even answer the m them all. While inquiring about leasing a brand new vehicle, they kept trying to get me into the dealership. The sales rep couldn't even answer the most simple of questions, without salivating at the mouth that I must come in asap and sign papers. I understand there are shortages, but it's a shame that in the year 2021 this dealership just cant figure out how to adapt to newer times. With all that said, if you are looking for an amateur clown show, this is the perfect dealership for you! More

I bought the second F150 from Eastcourtfordlincoln. Sales Manager Vineet gave me the good trade in vale for my trade in. Thank Vineet and May. I got best service from them. Thanks Eastcourtford Manager Vineet gave me the good trade in vale for my trade in. Thank Vineet and May. I got best service from them. Thanks Eastcourtford More

Good service , jay is nice person he is kind and nice to talk, service is just on time talk, service is just on time More

I just wanted to take a minute to rate my recent experience at Ford. As you can see I give it a five star. It was a very smooth process from beginning to end. More specifically I would like to give experience at Ford. As you can see I give it a five star. It was a very smooth process from beginning to end. More specifically I would like to give high praise to my salesperson Emma Kapoor. Thanks Emma and to everyone else who made it possible for me to get my Ford F-150 Lariat… More