Eagle Ridge Chevrolet Buick GMC

Wery good This dealer is onlyone who can help me. Special thanks to Art .Ather GM dealers just seeing I need to wait one more years .So I got my truck this year This dealer is onlyone who can help me. Special thanks to Art .Ather GM dealers just seeing I need to wait one more years .So I got my truck this year Iam so happy. More

NO CUSTOMER LOYALTY Purchased 3 Used vehicles within the last four years from Eagle Ridge. Two 2015’s and one 2017 each vehicle’s monthly payment is $600/m through their Purchased 3 Used vehicles within the last four years from Eagle Ridge. Two 2015’s and one 2017 each vehicle’s monthly payment is $600/m through their leasing department. One 2015 vehicle was traded in when I purchased the 2017 almost two years ago. So today I have one 2015 and one 2017 with the 2015 vehicle paid off in 10 mths and the 2017 in two more years. Now you’d think that four years of my loyalty to this dealership would pay off think again. I called the dealership originally two weeks ago wanting to trade in my 2015 which has lots of equity for another vehicle of choice to grow my company even more. Eagle Ridge told me they own other dealerships that carry what I need and can find me what I want, we’ll call you back by the end of the day. NO CALL. I then called back the next day and left a message to call me. NO CALL. 3 more days go by and I call in too see if there is any progress and the person I need to speak with is on the phone so I leave another message. NO CALL. while I’m waiting to long for a reply from Eagle Ridge I commence shopping at other dealerships not owned by Eagle Ridge for the vehicle I want. Another week goes by and you guessed it NO CALL. If you don’t have, or cannot get the vehicle I’m wanting to purchase at least return my calls and tell me no you cannot help me, so I can move on to another dealership. You would think that after 4 years of business and 3 vehicle purchases and presently $1200 monthly payments you would see some respect of loyalty. I tell everyone about my negative experience with Eagle Ridge 10x100x1000. Ps in my shopping around I found a new breed of dealership eager for long term relationships and loyalty to work with me. So I want to thank Eagle Ridge GM for not returning my 5 calls in a total of 2 weeks. Sometimes there are blessings in disguise. More

service 4 wheel drive Prompt attention when arrived Explanation of service clearly given. Polite and helpful staff, ride supplied from and back to dealership very timely bo Prompt attention when arrived Explanation of service clearly given. Polite and helpful staff, ride supplied from and back to dealership very timely both ways. All service provided was exactly as needed. Very happy with the results and customer service. More

Excellent customer service They found us the truck we were looking for at a different dealership and had it delivered to their dealership and all the staff we dealt with were ve They found us the truck we were looking for at a different dealership and had it delivered to their dealership and all the staff we dealt with were very professional More

Service Great service and quick drop off and pick up procedure! Liked the fact they phoned me as soon as the vehicle service was finished so I could pick up Great service and quick drop off and pick up procedure! Liked the fact they phoned me as soon as the vehicle service was finished so I could pick up right away. More

Service wheel alignment Staff excellent but took 3 times ..first no appt so went home ..second was there a little more than hour and they said alligment machine not working.. Staff excellent but took 3 times ..first no appt so went home ..second was there a little more than hour and they said alligment machine not working..third time saud it would take 2 hours at most and waited 3 hours More

Worked out eventually I’m chalking up my experience to the fact that the original person I dealt with went on leave but once all was figured out it went very well ! I’m chalking up my experience to the fact that the original person I dealt with went on leave but once all was figured out it went very well ! More

Great caring service! 5 stars for great attentive service, the staff at Eagle ridge do they're best to take care of you! It's all the small details that makes the differenc 5 stars for great attentive service, the staff at Eagle ridge do they're best to take care of you! It's all the small details that makes the difference between them and other dealership's I will definitely refer them to friends and family! More

James Burgess - Truck Purchase An excellent experience at the dealership. Friendly attentive staff during the process from start to finish. Thanks to Debby, Shannon, Kathy, Jeff, De An excellent experience at the dealership. Friendly attentive staff during the process from start to finish. Thanks to Debby, Shannon, Kathy, Jeff, Dennis and the insurance guy. More

Eagle Ridge GM These guys were absolutely amazing. Went way above and beyond any previous used car buying experience I have ever had. I say this because considerin These guys were absolutely amazing. Went way above and beyond any previous used car buying experience I have ever had. I say this because considering the rock bottom price I paid for a extremely gently used Cadillac, these guys spent a lot of time with me to ensure every question and every need was met. I will definitely be coming back here again. More