Durham Kia

Winter-summer tire swap, oil/filter change. Friendly, efficient staff, as usual. I waited for my car, and it was ready in good time. I always bring my Kia Soul here for servicing. Friendly, efficient staff, as usual. I waited for my car, and it was ready in good time. I always bring my Kia Soul here for servicing. More

Still our favourite auto rep./salesman Roman couldn’t have been nicer, even though he was in some pain during our time together, he’s a real trooper.. He shared about his recent move from Roman couldn’t have been nicer, even though he was in some pain during our time together, he’s a real trooper.. He shared about his recent move from Hyundai to Kia, to be an active and enthusiastic member of a team committed to conscientious customer service and care. Our auto rep, Roman Zembik, if I can mention a name, was ready and raring to go, listening to our wishes and needs. We had made an appointment to meet, he had committed the whole afternoon and part of the evening listening to our needs and wishes and tailoring a vehicle to match. All the staff, including the owner were very welcoming, respectful and helpful. At no time did we feel rushed or encouraged to buy something incompatible with our wishes. The only negative was the determination of the value of our trade-in vehicle. We had done our homework and researched the value of our car and received a consensus of opinion at a certain value. We had recently been in for a regularly scheduled maintenance check and tune up, with everything checked out and passed.The offer for our vehicle was approximately half of what it was assessed at. Now, recognizing the dealer can never match the value of a used car with the value sold privately by owners. Consequently we were prepared for a lower evaluation but not by 50%. When we balked a bit, there was an assessment made that there was something wrong with the front end and would need ‘work’. The owner increased the value slightly. We knew our mechanic would have told us if work was needed therefore we were very sceptical but we mainly trusted that our friend would do his best to swing a fair deal. Bottom line, we leased ourselves a beautiful 2020 Sportage with all the extras especially all the safety features. Fingers crossed and trusting our KIA gentleman, there will be no surprises. So, long story long, we are generally very satisfied and keeping fingers crossed that all goes well. P.S. a set of floor mats, the best kind, were provided by the owner, Curtis, and will be shipped to us. More

Durham Kia Impresses If you haven't had a look at Durham Kia - you should. Friendly, no pressure, and very helpful is how I would describe the service I've received there If you haven't had a look at Durham Kia - you should. Friendly, no pressure, and very helpful is how I would describe the service I've received there. Stalon, our salesman, and Dave, the sales manager, have accomodated all our needs as well as our wants. I would recommend this dealership and the Kia marque to anyone looking for a reliable, affordable car. More

Winter-Summer tire swap. Excellent service as always. Received courtesy drive to and from dealership. Work was completed quickly and at a reasonable rate. Will continue to h Excellent service as always. Received courtesy drive to and from dealership. Work was completed quickly and at a reasonable rate. Will continue to have all my repairs completed here. More

Excellent Customer Service Very professional and courteous service. We arrived on time and the vehicle was taken in promptly. Relaxing lounge area, and while waiting our sales Very professional and courteous service. We arrived on time and the vehicle was taken in promptly. Relaxing lounge area, and while waiting our sales rep saw us and came to say hello. Service work was completed very quickly. Overall a very pleasing experience. More

Very pleased with Customer service today. However the settings on dashboard were not set back to the way they were when I brought my car in. This would be the mechanic who changed oil. However the settings on dashboard were not set back to the way they were when I brought my car in. This would be the mechanic who changed oil. More

Stalon Lambert I recently purchased a vehicle from Durham Kia. My sales associate Stalon Lambert provided excellent customer service. He is knowledgeable and I appre I recently purchased a vehicle from Durham Kia. My sales associate Stalon Lambert provided excellent customer service. He is knowledgeable and I appreciate his honesty. Stalon went over and beyond in helping me with my purchase. Thank you Stalon you are the best. More

My 2019 Kia Sedona Very friendly from the moment of walking into the dealership. No pressure from staff. Allowed to look around and sit in all the vehicles. Very informa Very friendly from the moment of walking into the dealership. No pressure from staff. Allowed to look around and sit in all the vehicles. Very informative staff. Listened to my needs and wants in a new vehicle. Looking around at the entire building and it was clean and inviting. Service department well set up with a comfy lounge to sit in and have complimentary beverages. Even the restrooms were super clean! When i purchased the Kia, all employees were happy and encouraging, not just Jesse who sold me on the Kia! An overall wonderful experience! Thank you More

Another great experience Fast, friendly service, as always! A great team of individuals who always try to make you feel like you are the most important customer they have. Fast, friendly service, as always! A great team of individuals who always try to make you feel like you are the most important customer they have. More

We have been buying cars for many years. Best salesperson ever encountered! Second purchase here.Jesse is polite,knowledgable,well spoken ,patient and honest. The management staff were pleasa Best salesperson ever encountered! Second purchase here.Jesse is polite,knowledgable,well spoken ,patient and honest. The management staff were pleasant,considerate and efficient.We especially liked the Manager taking his time to greet us . Great overall atmosphere! More