Durham Kia

RUN! ! These guys are a bunch of crooks! Their website advertises the MSRP of the vehicle and their fine print states that this price includes all fees (as ! These guys are a bunch of crooks! Their website advertises the MSRP of the vehicle and their fine print states that this price includes all fees (as per Ontario consumer MVD Act law for vehicle sales). They then try to add "administration" fees of up $899 !. Also beware of the $450 "anti theft" window sticker and the $115 set of wheel nuts ($22 on Amazon) that they'll tell you are non-negotiable. Take your business to an honest dealership. Report these crooks to OMVIC if they charge you admin fees! More

Essa and Aleem make a great team! Honest and knowledgeable, we love our new Kia! Honest and knowledgeable, we love our new Kia! More

Durham Kia was amazing! ! Made my buying a new car experience great! I went in Tuesday, test drove my car, talked for a bit then left.. came back a few hrs later and decided ! Made my buying a new car experience great! I went in Tuesday, test drove my car, talked for a bit then left.. came back a few hrs later and decided to buy it.. with in 10 mins of leaving I got a phone call I was approved and I could have the car.. picked it up two days later .. thanks Durham Kia!! More

Staff was great to deal with and explain everything. Pick up and exchange of vehicle went with out any isssues Pick up and exchange of vehicle went with out any isssues More

From the moment we walked in, everyone was very pleasant and helpful. This is our third car we’ve bought at this dealership and it just gets better and better. A special thanks to Sasha and Naz with the ph and helpful. This is our third car we’ve bought at this dealership and it just gets better and better. A special thanks to Sasha and Naz with the phone tag and keeping me up to speed with the progress, everything was very stress free and you were incredibly knowledgeable. Thanks guys, see you next time we need another new car. More

Fast, efficient and helpful service. Our questions and concerns were answered in a timely manner. Our questions and concerns were answered in a timely manner. More

Very Very pleased with my experience dealing with Roman. I purchased my Rio site unseen online and the entire procedure couldn't have been better. I purchased my Rio site unseen online and the entire procedure couldn't have been better. More

Absolutely the best customer service ever. Thank you so much for everything. I have already told everyone wanting to purchase a new vehicle soon, to come and see Roman at Durham Kia. He is fan Thank you so much for everything. I have already told everyone wanting to purchase a new vehicle soon, to come and see Roman at Durham Kia. He is fantastic. Thanks again More

We Ann and Brian are first time owners of a Kia Soul GT, As soon as we walked in Jesse met us at the door. From that time on Jesse service was impeccable. Jesse listen to what we were looking for, what we h As soon as we walked in Jesse met us at the door. From that time on Jesse service was impeccable. Jesse listen to what we were looking for, what we had for a trade in and what we wanted in option. By the time we left , the sale was finalized. E felt no pressure tactics. VERY PROFESSIONAL. Anyone looking to buy a Kia. Go to Durham Kai and ask for Jesse. Thank you Jessi,. With Could You Say a Little More?(Optional) Customer Service Friendliness Price Soul GT More

Went above and beyond to satisfy my requirements needs and wants. However the staff might be more mindful and respectful to customers time to finalize the paperwork to get me on my way after the deal w and wants. However the staff might be more mindful and respectful to customers time to finalize the paperwork to get me on my way after the deal was done. Dave provided me with a spare tire and the tools, as well as ordering winter mats at KIA's cost. Jessie demonstrated the cars features and made sure all were set to my requirements. Jose, Dave, Jessie and the Financial team were very attentative to my needs in a professional and friendly manner. The detailing was not up to my standards, specks of pink paint were left on my car, the outside and inside vinyl parts were not very clean as well as the carpeting and mats needed further cleaning. Overall the experience at Durham KIA was very good and I would recommend family and friends to purchase vehicles. More