Dueck Richmond

Excellent service and follow from Dueck Richmond. Especially Cam Haskins who was my primary contact. Especially Cam Haskins who was my primary contact. More

This is my second experience at Dueck Richmond and I have to say it was equally as good as the first. The professionalism of the Sales Representative, the Sales Manager, the Business Manager and the Servic to say it was equally as good as the first. The professionalism of the Sales Representative, the Sales Manager, the Business Manager and the Service Manager once again greatly exceeded my expectations. This is obviously a very well run company! More

Took my 2021 C8 Corvette in for its annual service. Oil Change/filter etc. The car was quickly serviced and it took less time than expected. The techs were very careful with the car and the service are Oil Change/filter etc. The car was quickly serviced and it took less time than expected. The techs were very careful with the car and the service area is the neatest and cleanest I have seen. Fantastic job. Special thanks to Ryan Porteous, the Service Consultant, who has been extremely helpful and knowledgeable. More

Very friendly dealership. Helpful people who are dedicated to the job. A pleasant atmosphere in the building . Helpful people who are dedicated to the job. A pleasant atmosphere in the building . More

BEWARE! DO NOT TRUST! I took my truck in for some work. Truck was left there for 4 days. They swapped my headlight for one from the junkyard that is scratche DO NOT TRUST! I took my truck in for some work. Truck was left there for 4 days. They swapped my headlight for one from the junkyard that is scratched and are now not owning up to it. Some hood stops and clips missing as well. They supplied photo of the tech working and parts weren't missing in photo. Someone on their "team" is a thief! My truck is my baby I know this thing like the back of my hand NONE of this stuff had issues before going to the stealership! The headlight never had writing on it before and defiantly was not scratched. They never return calls on this matter, I always had to chase them. Learn from my experience and don't let this be you! More

Every time I get my Cadillac worked on the shop guys do a great job. The tech resolved engine light proplem and did a great job of changing headlights, had to take the front bumper off and other to get at t great job. The tech resolved engine light proplem and did a great job of changing headlights, had to take the front bumper off and other to get at them to change , great job thanxs. Ryan porteous always above and beyond in customer service, More

Good people, great service , clean , honest , caring , overall great experience and I am satisfied with everything. overall great experience and I am satisfied with everything. More

Hi just wanted to say how great it was to deal with Richmond Dueck last month when I bought my 2023 Corvette stingray. Cam Haskin was My sales representative he was great, so knowledgable on every aspe Richmond Dueck last month when I bought my 2023 Corvette stingray. Cam Haskin was My sales representative he was great, so knowledgable on every aspect of doing the deal and knowing the car. Everyone at the dealership was very friendly and helpful I would recommend 100% the sales department ,service department as they maintained my 2020 GMC Denali for 2 years and the Autobody department which did a fantastic small repair on my vehicle after somebody hit me in the parking lot. Can’t say enough about team Dueck Richmond has behind them I will definitely be back for my next vehicle and recommend to all my friends thanks again for making the experience so easy. More

Horrible service, horrible policy. Class action suit problem in USA and won’t recognize or pay for issue with our SUV. GMC Canada won’t recognize the parallel issue. GMC, and Dueck GMC Class action suit problem in USA and won’t recognize or pay for issue with our SUV. GMC Canada won’t recognize the parallel issue. GMC, and Dueck GMC are terrible to deal with. Unless you have deep pockets, or are stupid, they will delay service, leave you vehicle-less and screw you around on their shuttle times. #worstserviceever More