Dueck Richmond

Our sales person Daniel and all the staff at the dealership were amazing to work with. dealership were amazing to work with. More

They were friendly that's about all. The problem was not fixed. I brought it in for one thing they said it was another. My car was left unlocked on the lot, they had opened my glove box and left the manual fixed. I brought it in for one thing they said it was another. My car was left unlocked on the lot, they had opened my glove box and left the manual on the floor, and my dashcam was left unplugged. It also took 1.5 days to do a minor repair, which they said was the problem but my problem remains unchanged. There is absolutely no customer service satisfaction at all and no communication as I had to contact the dealership for updates. No I do not recommend them for service! More

The team have great communication. Very helpful and friendly. The team do their best to find your ideal vehicle and the pricing is also good. friendly. The team do their best to find your ideal vehicle and the pricing is also good. More

I am very happy with the purchase. Derek was very helpful. I would recommend to my friends and family. Thank you. I will be back helpful. I would recommend to my friends and family. Thank you. I will be back More

I love GM products. The location of this dealer is convenient. The showroom is well organized. The staff of different departments are very polite and helpful. convenient. The showroom is well organized. The staff of different departments are very polite and helpful. More

Friendly staff and knowledgeable salesman( Matthew) was very patience and helpful to find the car that I want.....I recommend this place100% for their customer service. very patience and helpful to find the car that I want.....I recommend this place100% for their customer service. More

Very good service very knowledgeable and helpful and one stop shop would recommend to my friends and family that are in market for a new vehicle stop shop would recommend to my friends and family that are in market for a new vehicle More

The sales people are courteous and knowledgeable about my truck purchase. Be cautious about the service, however, as they are not upfront with all the fees, taxes and supplies. They enticed me in with an off truck purchase. Be cautious about the service, however, as they are not upfront with all the fees, taxes and supplies. They enticed me in with an offer for a $225 transmission flush but then bait and switched for the 'required' $600 transmission flush that my truck 'needed'. Unfortunate. I did like this dealership. More

Found the service very good. Sales person had all the answers that we asked about. The sale went smooth and total time there was a lot faster then I expected. My experience with the Salesman, Sales Mana answers that we asked about. The sale went smooth and total time there was a lot faster then I expected. My experience with the Salesman, Sales Manager, and the in house Insurance agent went smoothly. From start to finish we were in and out of there in no time at all. My hat goes off to all of them More

Matthew was very helpful and answered all my questions. He was very professional and I highly recommend him. He has continued to support me with questions about my truck. He was very professional and I highly recommend him. He has continued to support me with questions about my truck. More