Downtown Toyota

Family welcoming automotive retail. Top notch sales. Quick responsive knowledgable staff. Accomodating professional atmosphere. Family welcoming automotive retail in the Greater Metro Top notch sales. Quick responsive knowledgable staff. Accomodating professional atmosphere. Family welcoming automotive retail in the Greater Metro of Toronto. Myself and my family are very happy with our 4runner purchased from our good friends at Downtown Toyota. More

Service rip off This place was a complete rip off for me. I took the car in for a safety and there was "too big" a divot in the windshield according to them. They w This place was a complete rip off for me. I took the car in for a safety and there was "too big" a divot in the windshield according to them. They wanted $480 for a new one. I talked to a windshield expert, and the damage was within the size of a quarter and hence could be repaired. So, I wasted $140 for a safety that they would not award; they tried to get $620. More

Great customer service I have had such an amazing time being served by Tonya who is one of the managers there! She went out of her way to make sure that my dad and i are hap I have had such an amazing time being served by Tonya who is one of the managers there! She went out of her way to make sure that my dad and i are happy at the end of the day! I would totally recommended this dealership! More

Worst dealership ever Leased a car from there .. never took it for service other than once as was not treated well.. returned car and I could not have been treated any wors Leased a car from there .. never took it for service other than once as was not treated well.. returned car and I could not have been treated any worse .. did t even have my file ready and an appointment has been made .. told me I had 26 payments left which couldn’t have been further from the truth , then asked me why I brought it back there .. I have bought /leased many a cars and never been treated so poorly .. would not recommend this dealer at all!!!! Salesperson Kal.. does not know how to talk to people and is in the wrong field of work More

Amazing customer service work Tony! Purchased a 2017 Toyota Corolla through Tony and he was nothing but helpful and informative! Staff was so friendly and easy to work with. Truly felt a Purchased a 2017 Toyota Corolla through Tony and he was nothing but helpful and informative! Staff was so friendly and easy to work with. Truly felt at home here, made buying a car so much more enjoyable. He answered all my questions and took the time to show me all the features/bells and whistles of the vehicle. Would highly recommend working with Tony and downtown Toronto Toyota!! We will be back in the future when purchasing another vehicle. More

Untrustworthy dealership beware! I have had nothing but problems since purchasing a used vehicle from this dealership, starting with a signed safety, to have to bring my car back the I have had nothing but problems since purchasing a used vehicle from this dealership, starting with a signed safety, to have to bring my car back the next day because the brakes were bad, I was told the person who safetied it did so without even checking. The next battle was rust that was not visible due to the liscence plate being on it. The car wasn’t detailed and so much more. I would definitely choose to buy your car elsewhere. I looked at the reviews before purchasing and was confident they would be a good dealership to buy from and my experience couldn’t be farther from what I saw on the rewiews makes me think they are going perhaps not legitimate More

SOLD ME A BRAND NEW CAR WITH A FLAW THE CAR THEY SOLD ME DELAYS WHEN PUSHED ON THE GAS PEDAL. THEY WON'T TAKE THE CAR BACK. TALKED TO THE COMPANY TOYOTA ABOUT THE PROBLEM THEY WEREN'T HE THE CAR THEY SOLD ME DELAYS WHEN PUSHED ON THE GAS PEDAL. THEY WON'T TAKE THE CAR BACK. TALKED TO THE COMPANY TOYOTA ABOUT THE PROBLEM THEY WEREN'T HELPFUL EITHER. TOLD ME TO DEAL WITH IT WITH THE DEALER. More

Recent purchase from Toyota on Front We recently purchased another car from Ken and Richard at Toyota on Front as they have become our dealer of choice. Great service, no pressure tactics We recently purchased another car from Ken and Richard at Toyota on Front as they have become our dealer of choice. Great service, no pressure tactics and have always helped us get what we are looking for, fair trade-in values and purchase price. More

Excellent Customer Service from Tony We spent a couple of months researching different new vehicle makes and models. We did a lot of research online, visited different dealerships, and cr We spent a couple of months researching different new vehicle makes and models. We did a lot of research online, visited different dealerships, and created a spreadsheet to compare our options. We decided on a Toyota model (our first Toyota), and a specific trim level and colour. We did an online search of the new vehicle inventory at a dozen Toyota dealerships to see which dealership had in stock the exact vehicle we were interested in purchasing. Downtown Toyota had the vehicle in stock. Next we had to decide who at Downtown Toyota we wanted to deal with, as we had no connections to anyone at the dealership. We looked at the list of sales people on the Downtown Toyota web site. The photo of Antonio Polera looked warm and welcoming. We called Antonio (Tony) and scheduled an appointment for a test drive. When we arrived he greeted us warmly and had the demo vehicle ready. As we drove the vehicle Tony sat in the back seat pointing out the vehicle’s features and thoroughly answered all of our questions - he knew the product he was selling. He also asked us questions to get to know us as his customers. The inventory vehicle we wanted was not on the lot; it was in the dealership compound. After our visit Tony went to the compound, took a video of the vehicle and emailed it to us. That was a nice touch. When we went back a week later he had pulled the vehicle from the compound so we could see it at the dealership. We negotiated the purchase that evening. We kept Tony past closing time and while we were in the business office completing the paperwork, Tony sat with our children. Tony was also very attentive when we picked up the vehicle and helped with a last minute request to buy and install snow tires. Tony understands the fine art of customer service, which is rare today. Tony sets the customer service bar that every salesperson should aspire to. If you are interested in a Toyota, we highly recommend you deal with Tony Polera at Downtown Toyota. More

A very good experience buying a new Toyota SUV I recently bought a new 2018 RAV 4 at Toyota on Front with the help of my agent, Jason Zhang. I really appreciate his professional suggestions and hi I recently bought a new 2018 RAV 4 at Toyota on Front with the help of my agent, Jason Zhang. I really appreciate his professional suggestions and high quality of services. He used customer-friendly and professional manner and guided me through the whole process. I found it was a worry-free experience from every aspect, e.g. firstly comparing cost, values and features then choosing right type, setting a quick road trial, smart financing plan with attracted promotion, VIP card for future maintenance,etc. The last not the least, it is fun to drive and everyday is a wonderful day on RAV4! Thank you Jason.!Thanks Toyota On Front Keep up the great job More