Downtown Subaru

Best car buying experience I purchased my car with Melissa and did everything via email and it was a VERY stress free process. I did not have to meet her until the day I picked I purchased my car with Melissa and did everything via email and it was a VERY stress free process. I did not have to meet her until the day I picked up my car! She was very accommodating, easy to work with and VERY patient and knowledgable with my questions. This was great customer service at its best. I would recommend anyone to contact her directly if you are looking for to buy a car. I've owned a few cars in my years and Melissa made this by far the best car buying experience I have ever had. I have switched dealerships to Downtown Subaru because of her. More

My Buying Experience I highly recommend Melissa at Downtown Subaru. Melissa and the staff of downtown Subaru were so accommodating when my family and I came to inquire abo I highly recommend Melissa at Downtown Subaru. Melissa and the staff of downtown Subaru were so accommodating when my family and I came to inquire about their vehicles this past summer. It was difficult choosing between a Forester and Outback but Melissa helped us make an informed decision to get an Outback. We had to order in advance the 2020 Outback and throughout the process, Melissa has been very patient with us. We never felt any pressure to buy, typical of car dealerships. Moreover, Melissa helped me choose the accessories that befit my lifestyle, hence saving a lot of money from taking various features that I will never use. I would certainly deal with Melissa again for future purchases. More

Great experience with Melissa to buy a new 2019 Forester Melissa in Downtown Subaru is a best sales person among whom I have ever met. She is kind and knowledgeable. I purchased a new 2019 Forester Premier a Melissa in Downtown Subaru is a best sales person among whom I have ever met. She is kind and knowledgeable. I purchased a new 2019 Forester Premier and very satisfied with the deal and the car. I didn't have to visit the dealer shop to communicate with her before the delivery. We could communicate smoothly through email. Finally I visited the dealer shop to pick up the car and the car was ready to go with me as everything was set. She explained everything about the car with time and answered every my question without rush of time. I highly recommend her when you buy a new car. More

Wonderful personal service Downtown Subaru and Melissa are an awesome place to come and get personal and very credible and efficient service. I highly recommend coming here to g Downtown Subaru and Melissa are an awesome place to come and get personal and very credible and efficient service. I highly recommend coming here to get service and purchase a vehicle. We bought our used Subaru vehicle here And found exactly what we were looking at the price range we wanted. Thanks downtown Subaru and Melissa ! More

Excellent Service! Melissa was knowledgable, timely and an excellent sales person. I would highly recommend her services. Everyone was very helpful at this dealership Melissa was knowledgable, timely and an excellent sales person. I would highly recommend her services. Everyone was very helpful at this dealership - sales information and new vehicle orientation. More

First-time Subaru Experience with Melissa Yiu A Positive and Worry-free experience from the beginning to the end. Melissa is incredibly knowledgeable, friendly, and patient. I would highly recomme A Positive and Worry-free experience from the beginning to the end. Melissa is incredibly knowledgeable, friendly, and patient. I would highly recommended her to any friends who are looking to buy/lease Subaru. Overall, Downtown Subaru is highly recommended that you'll have a chance to experience the very warmed heart communication with any of teams from the receptionist to the sales. More

Great, knowledgeable and friendly service from Melissa We went in during July and felt very comfortable right away with Melissa Y. She was low key, extremely knowledgeable and worked with us really well. H We went in during July and felt very comfortable right away with Melissa Y. She was low key, extremely knowledgeable and worked with us really well. Her explanations of leasing as well as outright buying were very matter of fact and simple to understand. It was a great experience. In the end the long lead time to get a car over the summer and the low trade in value for our current car meant we didn't go with Subaru. But her own service and professionalism were outstanding and if you were going to buy a Subaru then I would use her as an agent. More

Like a breeze Our friend referred us to this dealer. I had owned 2 older Subaru cars before, but needed a new one. Melissa found the car we wanted and was upfront a Our friend referred us to this dealer. I had owned 2 older Subaru cars before, but needed a new one. Melissa found the car we wanted and was upfront and transparent in explaining the pricing and financing process. She was meticulous in handling the whole sales process including showing and explaining the new Forester during our picking up. More

Amazing, patient, and respectful sales service Melissa was great the whole way through the process. I came in the first time to look at the cross trek and take it for a test drive as part of my res Melissa was great the whole way through the process. I came in the first time to look at the cross trek and take it for a test drive as part of my research process for the crossover category. Unlike other dealers, she did not pressure or harass me to "buy now or I'll miss out" (etc). She understood my process and gave me the information I needed, then left me alone (waited patiently) until I got back in touch to come for another test drive. Once I decided to buy the car, she walked me through everything (in some cases several times), and took every step to make my experience smooth and pain free. She arranged the license stickers for me, remembered that I was lax on my ownership in the car previously, so made sure to give me an extra copy to keep in the car. She also worked hard to find me a solution when my car wasn't in before I needed to go out of town. The pickup process was wonderful and I really appreciated that she set up my phones for me! More

A professional and warm sales lady at downtown Subaru We met the sales lady the first time when we dropped by Downtown Subaru and test drove the Outback model with very detailed demonstration and explanat We met the sales lady the first time when we dropped by Downtown Subaru and test drove the Outback model with very detailed demonstration and explanation of all relevant features by her about Outback. She has been extremely helpful in providing us with all the information we need to gain a thorough understanding about Outback. The entire sales and delivery process was seamless and very smooth with the patience and professionalism that she has demonstrated to us. We are very appreciative to the sales lady for a pleasant experience in the purchase of our first Subaru vehicle. More