Downtown Subaru

An Excellent Experience with Olivia Monisse! Olivia was friendly, knowledgable and open. It was the least stressful car buying experience I have had. I can recommend Downtown Subaru highly. Th Olivia was friendly, knowledgable and open. It was the least stressful car buying experience I have had. I can recommend Downtown Subaru highly. The atmosphere was respectful, not too much and not too little if you know what I mean. More

Great experience with Melissa We went into our car buying adventure once the pandemic allowed it. We went to Audi, Honda, Mazda, Toyota, Nissan and Subaru. Our salesperson at Sub We went into our car buying adventure once the pandemic allowed it. We went to Audi, Honda, Mazda, Toyota, Nissan and Subaru. Our salesperson at Subaru (Melissa Yiu - yea Melissa) was knowledgeable, friendly, encouraging but not too pushy. She had excellent knowledge of the various vehicles we were considering. When we made our decision she continued to be extremely supportive. She sent us links to related websites and YouTube videos; answered our most inane questions with patience and accuracy and made our total experience very satisfying. The pick up was exciting and the whole experience was very positive. And we love our new car and feel that we have made an excellent choice for ourselves thanks to Melissa and the team at Downtown Subaru. More

Repeat customer- excellent service for all needs! Melissa Yui (sales) and the entire maintenance team are professional, knowledgeable, and superior service oriented. I love my (second) Subaru Forreste Melissa Yui (sales) and the entire maintenance team are professional, knowledgeable, and superior service oriented. I love my (second) Subaru Forrester and the Downtown Subaru team More

Outstanding car buying experience. Outstanding A+ service from Melissa in the sales department of helping me navigate through my first car buy. She's professional, courteous, and mo Outstanding A+ service from Melissa in the sales department of helping me navigate through my first car buy. She's professional, courteous, and most importantly, extremely forthcoming and transparent. This is an increasingly rare quality in this line of business, and I am very grateful to have her as my helper. I highly recommend new and old Subaru buyers to visit Downtown Subaru. I know I will, for many more business. More

Melissa gave us excellent service We appreciated Melissa’s expertise and her helpful and non intrusive manner. Her work was thorough and she anticipated our questions and needs before We appreciated Melissa’s expertise and her helpful and non intrusive manner. Her work was thorough and she anticipated our questions and needs before we even thought of them. More

Excellent service from Melissa in leasing new Subaru Melissa made leasing this new car a very smooth and easy process. I found her to be exceptionally kind, personable, patient and thorough. She respon Melissa made leasing this new car a very smooth and easy process. I found her to be exceptionally kind, personable, patient and thorough. She responded very quickly to emails and telephone messages. Once I came to pick up the car Melissa took a great deal of time explaining all the copious instruction documentation. She then sat with me for quite a long time in the car explaining every feature very patiently and thoroughly. Melissa goes the extra mile. I recommend her very highly. More

Fourth Subaru Forrester in 12 years all from Downtown Subaru We have been a loyal customers of Downtown Subaru for 12 years. Today we picked our forth car and couldn't be happier about the experience. Bruce is We have been a loyal customers of Downtown Subaru for 12 years. Today we picked our forth car and couldn't be happier about the experience. Bruce is a terrific sales person and Melissa orchestrated a perfect delivery process. Superb service and highly recommended! More

Melissa is very helpful and kind. She explained my concerns on Outback with a detailed way. She did her business with the consideration of customer’s benefits. concerns on Outback with a detailed way. She did her business with the consideration of customer’s benefits. More

Melissa is a pleasure to deal with during our car purchase experience, she was courteous and helpful, amazing to work with from beginning to the end, she gave us a reasonable price. She spent a lot purchase experience, she was courteous and helpful, amazing to work with from beginning to the end, she gave us a reasonable price. She spent a lot of time helping us get familiar with our new car. very good experience, thank you Melissa! More

Great experience of car purchasing through Melissa It is the 1st time to purchase car, Melissa help me a lot. she is so potential and knowledge, also very flexible, when we had last minutes change. she It is the 1st time to purchase car, Melissa help me a lot. she is so potential and knowledge, also very flexible, when we had last minutes change. she help us to make right decision for us and introduced feature to my wife, get her comfortable. More