Downsview Chrysler Ltd

Service Representatives I have had issues with my service representatives. But recently I have been places with a man named Sam. He made me feel comfortable and worked around I have had issues with my service representatives. But recently I have been places with a man named Sam. He made me feel comfortable and worked around my life and worries. They also try their best to get maximum benefits from bringing your car to Downsview. They have done an amazing job and I strongly reccommend anyone come to this location. More

Buying a new car with Gulnara Ovezova Buying my new car with Gulnara Ovezova was an awesome experience. Gulnara is a very competent and friendly sales person. She discussed my requirements Buying my new car with Gulnara Ovezova was an awesome experience. Gulnara is a very competent and friendly sales person. She discussed my requirements with me thoroughly. Based on our discussion she recommended the most suitable car model and answered my and my husband's [numerous!] questions, patiently and with a great amount of technical expertise and humour - quality not to be underestimated in a high-stress car sales working environment! I am very impressed with Gulnara's level of technical knowledge when it comes to analysis and comparison of different car models, as well as her staying on top of current trends on auto market and financial aspects of transaction. I particularly appreciate that she listened to me very carefully and was very attentive to all my suggestions, as well as provided her own to help me focus my search. Also, Gulnara was focused on our conversations and never left me unattended. As a result, she helped me find and buy an optimal car at an optimal price level. In addition to her professional qualities Gulnara is a very friendly and pleasant person to deal with, who obviously loves her job and who turned a stressful task of finding and buying a new car into a fun and enjoyable learning experience for me and my husband. Overall, it was a great experience to find and buy my new car with Gulnara and I will highly recommend her to all my friends. Thank you Downsview Chrysler for having a great team of dedicated professionals! Olga Lyssiakova More

Dodge Journey Customer service skills at this location needs lots of improvement, going to check your pin # provided by Chrysler Canada takes your experience to a d Customer service skills at this location needs lots of improvement, going to check your pin # provided by Chrysler Canada takes your experience to a different horrible level. They would discuss the number first and the most frustrating thing is that car you reserve on online is sold even is still available on their website. My advise is don't waste your time in this dealership. More

The best deals and people to work with Getting a car from a dealership wasnt on my mind but I went down to Downsview chrysler to check UNCLE Patrick and I fell in love with a jeep compass l Getting a car from a dealership wasnt on my mind but I went down to Downsview chrysler to check UNCLE Patrick and I fell in love with a jeep compass limited and I was treated as if the car was mine all this time the service was awesome everyone was so friendly,Downsview Chrysler is the place to get you driving. More

Happy Customer I was very pleased with the help I received during my experience. My husband loves his new car! I recommend C.K. as a salesman. I felt he was trust I was very pleased with the help I received during my experience. My husband loves his new car! I recommend C.K. as a salesman. I felt he was trustworthy, knowledgeable and attentive to our needs. Thanks again! More

Dodge Journey The service given to me by this dealership was very good The saleman Gad was second to none and the worked done Robin also very good thank you. The service given to me by this dealership was very good The saleman Gad was second to none and the worked done Robin also very good thank you. More

Excellent experience! I have been shopping for some time now looking for a used vehicle and had no luck. I have been to many car sales lot and was ignored no wanted to ass I have been shopping for some time now looking for a used vehicle and had no luck. I have been to many car sales lot and was ignored no wanted to assist me. when I connected with the sales person they seem to be annoyed when I had questions regarding the vehicle. I went to Downsview Chrysler where I met Peter Groberman. Peter is a great listener. He is also Professional and polite. He was attentive to my needs and suggested the appropriate vehicle for me. There were no games final price was exactly as negotiated. I would like to thank the staff at Downsview Chrysler Brian Paquette. Used Car Manager Richard Brulinski Used Car Manager Thank you for the great customer service and making buying a vehicle a painless and a great experience! More

Every Customer Interaction Creates a Service Memory I purchased a new vehicle from Downsview Chrysler Ltd yesterday and the service was excellent. Peter Saija, the salesman, was excellent. There was of I purchased a new vehicle from Downsview Chrysler Ltd yesterday and the service was excellent. Peter Saija, the salesman, was excellent. There was of course the, to be expected, haggling over price, however Peter Saija was extremely polite and conscientious, and his after purchase follow through was excellent. This of course raises the question, why haven't I given Downsview Chrysler Ltd an excellent rating? And that has to do with my experience with Downsview Chrysler Ltd, are you ready for this, six years ago. Six years ago, I purchased a new vehicle which had an intermittent fob key problem. I'll spare you, dear reader, the gruesome details of the atrocious behaviour of Downsview Chrysler Ltd back then, but suffice to say, that if Downsview Chrysler Ltd was the only place to have vehicle service done, I would have immediately disposed of that vehicle, and I would have purchased another vehicle which was anything other than a Chrysler or Fiat product. I was able to find another, very conscientious dealer, back then, who rapidly and professionally replaced the defective fob key under warranty. And all warranty work was subsequently done by this other excellent dealer. I speak of experiences that are now between three and six years old. Current conditions may be vastly different. People, and work cultures, change. Customer service involves a complex amalgam of customer, dealer, and manufacturer. And the important point of this writing is to clearly express the destructive foolishness of poisoning a consumer relationship, over what likely had a manufacturer cost of under ten dollars. More

Great Service Very friendly and helpful customer service personnel,would strongly recommend speaking to Gulnara and Eli they helped us to choose the best deal. Tha Very friendly and helpful customer service personnel,would strongly recommend speaking to Gulnara and Eli they helped us to choose the best deal. Thank you guys!! More

Lies,lies and more lies Came into buy a vehicle on a midnight sale that downsview Chrysler was having, I had the misfortune of being approached by sayed, I wish I could of go Came into buy a vehicle on a midnight sale that downsview Chrysler was having, I had the misfortune of being approached by sayed, I wish I could of got another salesman or saleswoman, he was very full of himself and very cocky, he promised me how I would receive free roadside assistance and free tire warranty if I purchased the vehicle at the time of the sale. I guess he thought me being a woman did not know much about cars, I knew that most manufacturers give free roadside assistance for 5 years and later find out that the tire warranty is a standard benefit that downsview Chrysler gives you, he also told me he was the assistant manager which from this website I know he is a salesman ( your typical stereotype I may add). I suggest you sayed read your own bio because your nothing like you said. More