I've bought many new cars and trucks over the years, and honestly, the sales team at Docksteader were second to none. From 'meet-and-greet' to our agreement about a 2019 Forester Premier and a price took less than 45 minutes! (Ok, sure, it might take longer if you have a trade-in, or aren't sure what model you want. Still, these folks are efficient.) Every staff person I met was courteous, respectful, pleasant, and knowledgeable, and their positive attitude towards customers extended to the interactions I observed among the team members themselves. Docksteader has figured it out: that type of environment boosts customer confidence that the dealership's products and people are worthy of our business.
The team also made it a priority to complete the PDI, detailing, and my new-vehicle orientation in just a few hours, and I drove it home the same day. Does a new-car buying experience get better than that? Not in my experience.
Equally positive is my impression of this new Forester: It's a total pleasure to drive (I've previously bought two new Outbacks, and this Forester feels just as roomy, comfortable, and fun on the road.)