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Derrick Dodge

Edmonton, AB

3.2
357 Reviews

6211 104th Street NW

Edmonton, AB

T6H 2K8

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357 Reviews of Derrick Dodge

April 29, 2023

purchased 2021 1500 Sebastian and Jean were Very help full from start to purchase agreeded to deliver the truck to me in calgary ,they did a great job deliver was on the time we agreeded the two people More

by Earl
Recommend Dealer
Yes
Employees Worked With
Sebastian Jean
May 01, 2023 -

Derrick Dodge responded

Congratulations on your new 2021 RAM 1500! Thank you so much for taking the time to share your experience with us, we're glad it was a good one. We look forward to serving you again soon.

April 29, 2023

I have been dealing with Derrick Dodge over the past few weeks and sales representative Kerry is very informative and very patient with my slow process in purchasing a vehicle .I have been in a couple of ti More

by d_young63
Recommend Dealer
Yes
Employees Worked With
Kerry
May 01, 2023 -

Derrick Dodge responded

We're so happy that Kerry & Moe had been able to take care of you! Thank you for the kind words, we really look forward to continuing to serve you in the future.

April 26, 2023

Great job! Sheryl, Jade and Keri! Outstanding performance. These guys go above and beyond. 😊 Definitely worth it More

by Brandee
Recommend Dealer
Yes
Employees Worked With
Jade, Sheryl, Keri
Apr 27, 2023 -

Derrick Dodge responded

That's awesome, we're happy you had a great experience with our team! Thank you for sharing, we hope to serve you again soon.

April 20, 2023

Derrick dodge was so professional, yet also down to earth. They listened to my every request, and they delivered!! Thanks to jade, Kerry, and Sheryl. GREAT JOB! More

by quiquegauto
Recommend Dealer
Yes
Employees Worked With
Sheryl, Kerry
Apr 21, 2023 -

Derrick Dodge responded

That's excellent, we're so glad to hear it! Thank you for the kind words, we really look forward to working with you again soon.

April 15, 2023

Sheryl… is amazing, I highly recommend her. I put her to the task and made her work for it, and she did. Hands Down Great Job More

by Mrsanitastewart
Recommend Dealer
Yes
Employees Worked With
Sheryl
Apr 17, 2023 -

Derrick Dodge responded

We're happy to hear that Sheryl could provide you with excellent service and make your visit a good one. Thank you for sharing!

April 12, 2023

We had an amazing experience dealing with Anish Vyas at Derrick Dodge. We bought a Traverse and he made sure to know the vehicle inside and out before we picked it up. He was so friendly to work with, work More

by Jessicamhuber
Recommend Dealer
Yes
Employees Worked With
Anish Vyed
Apr 14, 2023 -

Derrick Dodge responded

That's fantastic to hear, we're so glad that Anish was able to provide you with excellent service during your visit! Thank you so much for taking the time to share with us, we look forward to serving you again in the future.

April 06, 2023

I purchased a vehicle from Derrick Dodge which was the good part, the bad part was trying to get an extended warranty, the finance manager gave me a great deal and I told him I would be back to get in a w More

by futboljuan
Recommend Dealer
No
Employees Worked With
Mo
Apr 13, 2023 -

Derrick Dodge responded

It seems that we've missed the mark and are sorry that your experience with our finance department did not meet your expectations. We understand how frustrating it can be and we apologize for any inconvenience this may have caused you. As for the cleaning of your truck, we strive to provide every customer with a thoroughly cleaned and checked vehicle before they drive off the lot, so we apologize for any oversights on our part. We hope that you will give us the opportunity to earn back your trust and provide you with the level of service that you deserve. When you have the time, please reach out to our Service department at 866-983-5728 so that we can help take care of your vehicle's remaining needs. Thank you, we hope to hear from you soon.

February 07, 2023

I tried to purchase a vehicle from Derick dodge today for the advertised price only to find out they would not sell it to me even though it was communicated to me 4 different ways that the vehicle was availa More

by trapperdw13
Recommend Dealer
No
Employees Worked With
Moe, Anna, ?
Mar 13, 2023 -

Derrick Dodge responded

Thank you for taking the time to provide feedback on your experience with us. We apologize that we were unable to provide you with the desired vehicle when you initially contacted our team. Please feel free to reach out to us at 877-701-2841 if you have any further needs or concerns that we can assist you with.

September 10, 2022

Horrible customer service. Sold a vehicle on trade in and asking for paperwork for legal purposes and have gotten two weeks of lies and running around info. Even got sworn at. More

by mith27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Talked to 4 separate employees
July 22, 2022

Never recommended for used Vehicles. Pls make sure you read all the detail before you sign in any contract, particularly if any extended warranty realated and don't go for their words. Pl More

by Eldho Baby
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy and Jagjit Rai