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Davis Chevrolet

Airdrie, AB

4.7
818 Reviews

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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818 Reviews of Davis Chevrolet

February 12, 2015

Hail of a Sale Had a very positive experience. The staff put a personal touch on their service and went out of their way to correct and address any issues. Thanks. More

by Darryl Rice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Potts, Barbara Gerrad, Jo Haviland, Rick Purdy
February 12, 2015

EXCELLENT!! This is the second vehicle we got from Davis, Definitely will not be the last!! Eunice (first vehicle) and Daniel (second vehicle) are the BEST!! As More

by kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Gerrad, Daniel Steinman
February 10, 2015

not inpressed Called in to have my recalls and warnety check done. Said to have my car in at 7am and someone would look at it between 730-8am so I dropped it off a More

by jehughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Steinman
Feb 17, 2015 -

Davis Chevrolet responded

Hello, Since receiving your review we have tried unsuccessfully to find record of your vehicle with the information available. We are very concerned that we have disappointed you and wish to make it right. Please contact our Service Manager, Joshua Buchanan, directly at jbuchanan@davischev.com or by phoning 403-948-6909. We have recently made several significant improvements to our capacity, procedures and staff to address situations similar to what you have experienced. With these changes we are confident we can show you that we are better than what you have seen and can be your dealer of choice going forward. Sincerely, Glenn Smaha, General Manager, gsmaha@davischev.com

February 08, 2015

TOP NOTCH AMAZING YOU CANT GO WRONG WITH THIS DEALERSHIP GEOFF WAS VERY HELPFULL BARBARA WAS ALSO VERY HELPFULL. THE MANAGER PUT A GREAT DEAL TOGEATHER FOR U More

by platinum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BARBARA ADMIN, Rick Purdy
February 08, 2015

Hail of a sale!!! Our experience with your Airdrie dealership was the best by far. The transaction went smoothly, was stress free and we are very pleased with purchase. More

by Dabreault
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Gerrad, Jordan Laporte
February 07, 2015

Experience was amazing The whole sales team was great. I had a wonderful experience. Everyone was so helpful. Thanks very much to the whole Davis team. I have to say Jorda More

by EvanA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Lascelle, Jordan Laporte
February 06, 2015

Home run Davis Body Shop! A quick note to mention how satisfied I am with the current work done by the body shop at Davis Chevrolet in Airdrie. The three employees I dealt with More

by High-Tech Services
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ashley, Shelly MacDonald
February 04, 2015

2015 GMC Canyon I highly recommend this dealership! The Sales team went over and above my expectations to ensure my satisfaction. I ordered a vehicle on spec and Jor More

by Pete
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Purdy, Jordan Laporte
February 04, 2015

Great service!!! Being in the service industry myself I am fully aware of the problems that can come hurtling at you and what challenges it can make you face. I recen More

by High-Tech Services
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua,Dayle,Stefan, Glenn Smaha
February 02, 2015

Poor Customer Support Soon as the rubber hits road Davis will be there to support with significant GMC manufacturing defects. Making a long story short I purchased a new More

by Davis GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Purdy, Jordan Laporte
Feb 03, 2015 -

Davis Chevrolet responded

Hello Steven, I am disappointed to hear of your ongoing dissatisfaction with your truck. I will however stand up for our handling of this as our reputation is being unfairly tarnished. Since becoming aware of your concern we have been actively involved in seeking a solution to your concerns. We have also offered to represent for you with GM in any way. in speaking with GM today they are aware of the concern that you had repaired by the dealer in Edmonton. They do advocate you switching to 2WD when parking and shutting off the vehicle. You can however immediately put it back into 4WD when needed even if that is as soon as you start it. The dealer in Edmonton misinformed you. GM told me today that they do not recommend driving in 4WD for extended periods and at speeds in excess of 80km/h on dry pavement. that is common advice regarding 4WD vehicles. We do acknowledge we sold you the truck and thank you for your business, We do stand by you in ensuring the manufacturer takes appropriate action. We cannot however control the actions of dealers other than us who perform repairs or provide information. To the best of our knowledge your truck is performing well with no reoccurrences. Should that occur though please know that we would gladly assist if the truck is brought here. If repairs were delayed you would be provided alternate transportation to lessen any inconvenience. All we can ask is that you stay in touch and keep us advised should anything change. We are here to help in any we can. Sincerely, Glenn Smaha, General Manager

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