Davis Chevrolet

Chevrolet Equinox Airdrie Davis Chevrolet is a dealership with a group of friendly, wonderful and helpful people. We dealt mostly with Eunice and Josie. Both went t Airdrie Davis Chevrolet is a dealership with a group of friendly, wonderful and helpful people. We dealt mostly with Eunice and Josie. Both went to extraordinary lengths to make sure we got the perfect vehicle to fulfill our needs. When we buy our next vehicle, we will go to Airdrie Davis Chevrolet first, and we would happily recommend them to anyone. Pat Quinn Mary Quinn More

They'll sell you a car, but when it comes to servicing it I own a 2009 GMC 2500HD Duramax, a 2005 Chevrolet 2500HD Duramax and a 2008 Pontiac Torrent GXP, my first experience is with the 2005 Duramax. 2005 I own a 2009 GMC 2500HD Duramax, a 2005 Chevrolet 2500HD Duramax and a 2008 Pontiac Torrent GXP, my first experience is with the 2005 Duramax. 2005 Duramax Experience: I took this vehicle into Davis to have it diagnosed after coolant had been spitting out of the overflow, showing signs of either a blown head gasket or a cracked EGR cooler, I'm no mechanic, but i am mechanically inclined and wanted a professionals opinion. Within an hour they had called to inform me that the head gaskets were blown, and it would require nearly $8000.00 worth of work, I told them I'll come and pay the diagnostic fee and take it elsewhere to have a second opinion done on it. I took the vehicle to another shop and behold!! the actual problem with a cracked EGR cooler which cost me around $500 to fix. They tried to bend me over with the head gaskets. 2009 Duramax Experience: Since I bought the truck there has always been an issue with the radio crackling when its cold, I work up north and don't have much time to bring it in. When my job led me to have flights instead of driving, I booked the truck in under extended warranty, to have them take a look. I knew the problem wasn't the speakers, and I mentioned that. 2 weeks pass while I'm working, the dealer phones me and says that the extended warranty doesn't cover the radio, I called their bluff when i arrived home and spoke with the GM of the dealer, after that they covered it. BUT instead of properly diagnosing the problem and listening to my suggestions, they replaced the speaker, which obviously didn't fix the problem. I drive the truck another week, send it back in when I go back to work and tell them to fix it again, I receive a call at work, they won't cover the work under warranty, i call their bluff again, got it covered. My suggestion was that there was a faulty ground wire causing interference between the alternator and the radio, did they listed to my suggestion? NO. They order in the parts needed, tell me the truck will be ready for when i get home, is it ready when I get home? NO. They proceed to replace the Bose amplifier, which helped a little bit, but didn't fix the whole problem, so I take it in again, now they say they can't replicate the issue, so i drag the service manager out there when I fire up the truck, he can clearly hear the issue. I leave it there again for another rotation at work, is the truck fixed? NO. So now i have a truck with the same problem, I gave up on it and just deal with it, I'll take it somewhere else when i have time and submit the bill to them, I wonder how they'll react to that. 2008 Torrent Experience: The car had been running a little rough, 30kph @ 1500rpm there was an obvious stutter in the engine, did a little research, found out the timing chains on the 3.6 engines are notorious for stretching, causing rough idle and reduced performance. Took the car to OK Tire, they said take it to GM because its not a fun job, which is understandable. A week goes by, haven't heard anything about the car, so I call and ask whats going on, they didn't even know the car was there! I hear a sob story about someone being in the hospital blah blah blah, maybe there should be better communication? Another week goes by, still no word on the car, so i call again, they forgot the car was there again, now theres a "big rush" put on the job, I call bull. I go into the dealership and ask whats going on, I get the good ol "parts just got in and they're starting work on it today" story, amazingly they did, and had it done the next day. So i go to pick up the car, read through all the paperwork and that it had been road tested etc. hop in the car and the dash is lit up like a christmas tree, I'm pretty sure there was no road test. So i clear all the codes thinking they might have just forgot, take it for a drive down the highway, shut it off. Start it, drive back home, shut it off, start it up and boom, the engine lights is on again. I scan the car, 5 codes all related to the timing chain, more codes then it went in with, I'm betting the timing is out 1 or 2 teeth. I take the car back to the dealership, pretty mad but calm, book it in, and someone decides it would be a good idea to tell me i should upgrade the car, so I turn around and say "maybe you should learn how to ******* fix the thing before trying to sell me another one", she walks away. They were nice enough to give me a rental this time, who knows how long it will sit in there this time. Pretty much the last straw with this place, honest to god this dealership could be the worst in AB. As it says in the title, they'll gladly sell you a car, but when it comes to servicing it, good luck. I will not add any employee names as it isn't their fault, and the quality of service I received from them was excellent, when the communication throughout the dealership was there. More