Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Toyota
Winnipeg, MB
341 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 341 reviews
August 22, 2011
The sales staff at Sunshine Toyota went out of their way to find us a vehicle that we needed in a short period of time. Ron was pleasant and went above and beyond to find us a vehicle at a great price. to find us a vehicle that we needed in a short period of time. Ron was pleasant and went above and beyond to find us a vehicle at a great price. More
by pooch88
Employees Worked With
Ron ackerman, Ron Ackerman
August 21, 2011
Shopping for a new car is always a bit of a challenge, at the best of times :) The product advisors at this dealership are extremely knowledgeable and completely willing to spend as much time as it takes the best of times :) The product advisors at this dealership are extremely knowledgeable and completely willing to spend as much time as it takes to ensure you understand the vehicle you're interested in. They are also willing to discuss pricing, options, and put all the "extra" fees right on the table (literally... taped right to the sales desk!) so there are no surprises in the finance office. The sales manager, Chris Goulet, was attentive, patient and committed to making a deal. He was easy to access outside of the dealership (via email or cellphone) and was very personable. The finance manager, Corey Sawatzky, was extremely efficient and knowledgeable about the options, and was very helpful in ensuring the finance component of the process went as smoothly as possible. I also dealt with Simon Pledger, who took time at the end of a very long (and rainy!) day to show me the new features of the vehicle. Throughout my time at the dealership, I met and spoke to a number of Product Advisors, and they were all extremely knowledgeable, friendly and helpful. I leased a 2011 Corolla... my third Corolla and fourth Toyota...and it's been fantastic. 500 kilometers on the first tank of gas! Thanks very much to all of the well-qualified and friendly staff at Sunshine Toyota. More
by richellebooker
Employees Worked With
Chris Goulet, Simon Pledger
August 11, 2011
Sylvia was excellent. A real pleasure to deal with. She listened to my needs and reacted accordingly. I would not hesitate to recommend her and Sunshine to my friends and family. listened to my needs and reacted accordingly. I would not hesitate to recommend her and Sunshine to my friends and family. More
by babiukc
Employees Worked With
Sylvia St. Cyr
August 01, 2011
I just leased my 5th Corolla, the last 3 being from Sunshine Toyota, and had a great experience from beginning to end. Kris, who is great and I have gotten to know over the years from the service depar Sunshine Toyota, and had a great experience from beginning to end. Kris, who is great and I have gotten to know over the years from the service department, recommended Ron Ackerman to me because I informed him that my lease was near ending. A couple of months later I called Ron to make an appointment to see about leasing a new Corolla. Ron was excellent throughout the process. He listened to what I was looking for and was very friendly, informative and professional. I would recommend him to anyone who was looking to purchase/lease a Toyota. Ryan, who I did all the paperwork/financials with, was very friendly and pleasant. He explained everything thoroughly and answered all questions I had. Overall the entire process from beginning to end was a great experience. During my time at the dealership, Kris from the service department would pop over from time to time to see how things were going which I appreciated. The day after I brought my new car home, Dave(GM)who I ran into a couple of times while I was at the dealership, called me to make sure I was satisfied with his team. I was! Thank you all so much! Cyndi More
by 13
Employees Worked With
Ron Ackerman, Ryan (finances), Kris Wintink, Ron Ackerman
July 20, 2011
We generally found it to be a good experience, however after making an appointment for a specified time I had to wait for over an hour (with my younch child). That was inconvenient for us. Also, on our f after making an appointment for a specified time I had to wait for over an hour (with my younch child). That was inconvenient for us. Also, on our first visit with the van, she wasn't as knowledgable as she could have been. Overall, a good place to buy a vehicle though. Thank you for your service. More
by dawson&jenni
Employees Worked With
Sylvia St. Cyr
July 03, 2011
My wife and I were return customers to Sunshine Toyota. We purchased a Toyota 4Runner from Sunshine in 2007. When we decided to trade in our 4Runner for a 2011 Limited Edition we were happy to come back to We purchased a Toyota 4Runner from Sunshine in 2007. When we decided to trade in our 4Runner for a 2011 Limited Edition we were happy to come back to Sunshine...in spite of the fact we live 3 hours outside of the city. As far as we are concerned the management and staff went above and beyond to make our buying experience as seamless as possible. We were confident in our decision to return and do business with Sunshine. Young, Mike and Dale did not disappoint either of us. Sunshine Toyota and their staff embody what so many other customer service oriented businesses are lacking today..."Professionalism, Courtesy and Client Centered Service! Young, Mike and Dale.....you guys rock!!! We are loving our new 2011 Limited Edition "Blizzard Pearl" with the "Nav Package". Thanks for making a couple of regular blue collar workers feel like a couple of VIP's! We sincerely appreciated everything you did for us! Cheers! Pierre & Erin More
by Pierre and Erin
Employees Worked With
Salesman Mr. YOUNG; Financial manager: Mike CUNNINGHAM; Sales Manager: Dale , Young Zhou
June 07, 2011
As always Sunshine Toyota provided great service, from the initial appointment booked online to the commnuication to picking up a nice clean vehicle the process was professional, courteous and helpful. the initial appointment booked online to the commnuication to picking up a nice clean vehicle the process was professional, courteous and helpful. On time and complete. What more can you ask for. Thanks T Sidebottom More
by tsidebottom
Employees Worked With
Service Manager , Dave Meyer
May 03, 2011
From the start, I was treated extremely well. Mark Johnson took the time to call me back and arrange a meeting the next day. He was on time and we took a test drive in a new Rav4 right away. I was imp Johnson took the time to call me back and arrange a meeting the next day. He was on time and we took a test drive in a new Rav4 right away. I was impressed with his knowledge of the vehicle. He's very friendly and it was a pleasure doing business with them. I then saw Mike Cunningham to arrange the lease. He was also very friendly and knowledgeable about the financing, etc. Overall, it was a fantastic experience. I'm not surprised, as I just traded in my 2005 Echo, which I purchased from Sunshine Toyota and had all my servicing done by them. I'm very impressed with the operation as a whole and pleased to continue my relationship with Toyota and this dealership. More
by lmikuska
Employees Worked With
Mark Johnson, Mike Cunningham
April 27, 2011
Pleasure to do business with Sunshine Toyota, Salespeople were very polite and i was not pressured into buying a vehicle. Ron was awesome when going over the features of my new truck and helping me setup my were very polite and i was not pressured into buying a vehicle. Ron was awesome when going over the features of my new truck and helping me setup my bluetooth. Mike was great with explaining all the options with the financing aspects. More
by mynew2011tundra
Employees Worked With
Ron Ackerman, Simon Pledger, Ron Ackerman
April 13, 2011
Here is the email I sent 2 weeks ago. I have still not had a reply. I have STILL not received the paperwork. Steven Skok said he was sending a gift cert. to me to make up for all the issues and I have n had a reply. I have STILL not received the paperwork. Steven Skok said he was sending a gift cert. to me to make up for all the issues and I have not received that yet either. Please reply today. From: Karina Sent: Thursday, March 31, 2011 10:19 AM To: Don Saranchuck at Dilawri Auto Group Subject: Re: Thank You for your purchase from Sunshine Toyota Don, I was thoroughly unimpressed with my entire experience with Steven Skok and Sunshine Toyota. From start to finish this has been nothing but a huge hassle and you can trust neither myself nor any of my friends or family will be purchasing from Sunshine Toyota ever again. When I walked in to purchase a vehicle on Monday March 21st there were 3 conditions to the purchase: I wanted an SUV I did not want to pay more than $20,000 I had to be able to drive it home the same day After I looked at the Rav 4 I ended up purchasing I told Steven I wanted to go back to the Hyundai dealership and look at a Santa Fe I had looked at earlier then decide between the two. The Santa Fe was to be ready to go that night. He asked what he could do to prevent me from leaving, to stay and purchase the Rav 4. I asked what time the Rav 4 would be ready and he said 7:00 pm (this was at 4:00 pm). So I said OK, we signed the papers. I was to go and come back at 7:00 pm when it was ready. He called me not 5 minutes later and said that actually, it might not be ready to go tonight. I told him it had to be ready, I had no way home and I do not live in the city. My Boyfriend who dropped me off there had gone to work and I needed a vehicle to take me home Monday night, and back into the city Tuesday AM and to work. He told me he would look into it and make sure it would be ready. Call after call, I kept getting the same answer, the car would not be ready and they would absolutely not provide a way home for me. I asked for a loaner car and was denied one because "there are only 3 plates" I asked how many test drives they do between 9:00 pm when they close and 10:00 am when I would bring the car back and he said "lots"... I asked if they would rent a car from a rental company for me and they said absolutely not. I called every hour until 9:00 pm when I was informed they were now closed. I told him that the salesman from Hyundai I was talking to called me (which he did) and told me that if I wanted I could head down there now and drive home in the Santa Fe I looked at. Only after I said this did they finally manage to get me a loaner car to drive home. Steven brought it to my sister's house (where I stayed for the day while I was in the city) AND THEN ASKED ME TO DROP HIM OFF DOWN TOWN! I believe this was extremely disrespectful, inappropriate, and unprofessional. My sister lives near Logan and Keewaitin, and I live out of the city about 45 min away and he wants me to detour an hour out of my way so he can get home conveniently after I spent the entire day begging for him to get me home after he broke his promise (lie) to me.. He changed his mind after my response and I only had to drop him off 2 blocks away... Still completely inappropriate, he should have walked. On Tuesday March 22 I was to bring the loaner car back around 10:00 am. I had 2 appointments prior to that and the last one was going to be done sooner than I thought so I sent Steven Skok a text message letting him know I would be there around 9:30 am. I sent it at 7:55 am. I did not get a reply until 8:45 am and he said "be there for 10:15 please". He called 5 minutes later explaining he had slept in and was still in bed and wouldn’t be there until after 10:00 am. I told him I was already in the city, my appointment was done and I was on my way there, where else was I to go? After that conversation someone from Sunshine Toyota (I'm thinking his manager) called me and said not to be there until 10:30. Again, I told him I was on my way there, I had no where else to go at this point, what was I to do? Just sit in the parking lot until they were ready for me? He said fine, just come then. I got there and waited, signed more papers, asked about the history report I had still not seen (that this sale is conditional on) and was told it is in the envelope of papers I was given. When I got home my Boyfriend looked through everything and the history report was not there. On Wednesday the 23rd I sent a text message at 9:17 am to Steven Skok asking him to fax it to me at 338-9475 asap. He replied that it was his day off. On Thursday the 24th I sent another text message at 1:55 pm asking for the paperwork to be faxed. His reply was that he forgot and would it be better if I just picked them up on Monday the 28th when I dropped the car off to be cleaned? I replied that I was going to my parents house that night (Thursday night) and my dad wanted to see all the papers and everything so I really needed them asap. I asked again (at 2:16 pm) for him to fax them to 338-9475 before 4:00 pm that day. He then replied that he would do it tomorrow as Cory had the file either in his office or in accounting and he was off that day so he would fax it tomorrow. I replied "I guess if you can't get to it but shouldn't I have gotten this the day I got the car?" He replied "tomorrow will come fast".... I asked what do I tell my dad in the mean time then because he is going to want to know. Steven Skok said "tell him you will give it to him tomorrow". I told him that "my dad might be calling the manager then" He doesn’t like lazy people or people who try to take advantage of others. Steven Skok's exact reply at 2:40 pm: "It will not get done today I WANT TO GIVE IT TO YOU! But the manager dealing with your file has the day off. The other managers are not in the office right now. And accounting is closed in 20 min. It has to be later cause I can’t do it I'm trying I'll fax it tomorrow It's just another day it will pass fast". That is the last I heard from him. He did not fax it on Friday the 25th as he promised, nor the 26th, 27th, and when I dropped the car off at noon on the 28th for it's cleaning, he was not in the office at that time and there had been no mention of any paperwork. I asked the woman at the front desk to have him get it ready for me when I picked the car up around 8:00 pm. When I got back, still no paper, still no Steven. I left my fax number with the girl at the desk when I picked up the car at 8:00 pm and she said she would have him send it on Tuesday the 29th. Well he didn't, I didn't get it yesterday, and it hasn't come yet today. It is now TEN days after the day I bought the car and I still do not have the paperwork that the sale is conditional on. So please Don Saranchuck, can you explain to me WHAT is going on? What is Steven trying to hide from me because now I get the feeling there is something on that history report that he does not want me to see. Also, when I went to Sunshine Toyota to get my car after it was cleaned Monday the 28th, it was parked and the lights were left on, I thought that was weird and then I noticed it was running, in the parking lot with no one around. Anyone could have just hopped in and driven my car away. When I went in and told them I was there to pick it up, the girl was getting quite worried looking for the keys for it until I told her it was running, she said "it's what?" and I said "Its running out there". She went out took the keys from it and brought them back to me. From the look on her face and the fact that she went off and told someone about it right away I could tell that was not something that was acceptable. When I went in and started it all the fans were on high and the windows were cracked and they had used 1/4 tank of gas letting it run, trying to dry it. I really did not appreciate that. So this was my experience with Sunshine Toyota, and it's not even over yet as I still do not have a history report. Please have it faxed to me today before 8:00 pm. 338-9475 I absolutely do not want to deal with Steven Skok ever again or even have to talk to him. He is the typical slimy car salesman who will say anything to make the deal happen but not follow through. I will not ever be returning to Sunshine Toyota for anything in the future. Very displeased, -Karina Filiatrault 782-3591 More
by karinafiliatrault
Employees Worked With
steven skok
