Crowfoot Dodge Chrysler Inc.

Poorly organized and no repeat customer loyalty I have purchased 3 new trucks here in a four year period. My latest purchase was a 2016 fully loaded Ram 3500 and first issue with service department I have purchased 3 new trucks here in a four year period. My latest purchase was a 2016 fully loaded Ram 3500 and first issue with service department was key fob for vehicle had all printed/painted symbols and writing rubbed off at 30,000 kms. Service told me this is due to not normal wear and did not replace. Since then I have used second set and stored them in the same pocket for 55,000 kms and they look like new. I recently booked it in for service for 5ish recalls the vehicle has pending and requested a loaner vehicle as this is my work truck. I drop my vehicle off this morning and of course they don’t have a loaner available but tell me they can get me a good rate for a rental? If you’re are looking for a dealership that truly appreciates your business this is not the one for you. My experiences with Crowfoot Dodge has ended the cycle of buying new Dodge trucks not only from them but anyone else. More

Service department cares more about profit than customers. Took my 2011 Ram 1500 in for an oil change and tire rotation at 75,000km. The service rep called to say that the required service at this interval inc Took my 2011 Ram 1500 in for an oil change and tire rotation at 75,000km. The service rep called to say that the required service at this interval included a power steering flush, a rear diff and transfer case flush, and a brake system flush. Unfortunately I did not have my manual with me (it was in the truck) so I made the assumption (and you know what that means) that it must be required. I also asked for a full synthetic oil change. Turns out the only thing in the service manual is to change the oil and rotate the tires. If the truck were in heavy duty service then it should be checked to see if the fluids needed to be changed. Needless to say, but this truck does NOT see heavy service. So after 1500 dollars and a day in the shop I pick up the truck and noticed something else. The service tag on the window says to be back for the next oil change in 5000km!! The manual even states up to 13,000km unless heavy service with conventional oil! The fact that they did not even call to discuss that is what made me look at the other items. Obviously they care more about profits than they do about their customers or the environment. Needless to say they have lost a customer and I will/would not recommend them to anyone. Update: After a number of attempts to meet the manager in person (he was always out when I came in) as well as a number of call attempts (including a return call from the manager when I was not in) I have given up trying to get this addressed. My opinion is to avoid this dealership if you value integrity as well as your hard earned money. Update #2 Just checked oil levels after 6000kms. Oil is very dark and I now have my suspicions that it was never changed in the first place. I should have checked it as soon as I got home. I have no proof that it was not changed, but I will never go to this dealership ever again. Update #3 Sorry Chris, not buying it. If my truck were in some sort of severe service, maybe. But since no one even asks if that is the case the comments you make below seem more about servicing your bottom line than taking care of your customers. Motor oils these days, in almost any save the most severe service, are extremely robust and do not need changing ever 5000kms. I will not be returning and you can keep your free oil change. More

Very efficient and straight forward sales person I bought a Honda CRV from Jason (or "Jay") through Crowfoot Dodge in August 2018. I enjoy the process when dealing with him. He is efficient and str I bought a Honda CRV from Jason (or "Jay") through Crowfoot Dodge in August 2018. I enjoy the process when dealing with him. He is efficient and straight forward when it came to negotiate the price. I was able to get a price that is much lower than most of the listing prices from the other dealerships in Calgary for a similar vehicle. More

Very deceptive. I was deceived when signing Offer To Purchase. Very Disappointed with the way i was treated, the whole deal i felt ripped off. Not a very happy cus I was deceived when signing Offer To Purchase. Very Disappointed with the way i was treated, the whole deal i felt ripped off. Not a very happy customer. More

Amazing Experience!! Raj in the man!!! Raj was an absolute blast - so enjoyable to work with. He was so kind, thoughtful, and genuine. - Got my 16 year old princess into the perfect vehicle Raj was an absolute blast - so enjoyable to work with. He was so kind, thoughtful, and genuine. - Got my 16 year old princess into the perfect vehicle at a very fair price. He was tireless in his efforts - even coming in on his day off to ensure we were taken care of. Thank-you Raj!! And, thank-you Asad for simplifying the financing process, awesome!! My wife and I are going to tell EVERYONE to connect with Raj for their next vehicle purchase! More

Great service,good sales personnel, Don Baker my salesman was professional and really high friendly,recommend this salesman as he is always helping before and after the purchase,Thanks D Don Baker my salesman was professional and really high friendly,recommend this salesman as he is always helping before and after the purchase,Thanks Don More

Excellent Salesperson It was a pleasure to deal with Raj NV when I purchased my new Grand Cherokee. A honest car salesman who looks after a customers requests and was neve It was a pleasure to deal with Raj NV when I purchased my new Grand Cherokee. A honest car salesman who looks after a customers requests and was never bothersome. I strongly recommend future customers to deal with Raj and the staff at Crowfoot. Made new car buying an enjoyable experience. More

Great Customer Service! Ray helped me find the car I wanted and had it brought over across the country. Dave & Ray were very honest and professional in making sure I was very Ray helped me find the car I wanted and had it brought over across the country. Dave & Ray were very honest and professional in making sure I was very well taken care of. More

Very good experience Ray lagace was very nice whit me I past a part of the day whit him explaining everything about my new Jeep That was the first time someone take car Ray lagace was very nice whit me I past a part of the day whit him explaining everything about my new Jeep That was the first time someone take care of me like that at e dealership Ray is my friend now Crowfoot dodge is lucky to have, a seller like that More

Great experience from start to finish My salesman was Don Baker at this dealership and I can honestly say that he was a pleasure to deal with. Don was very professional and friendly. He ma My salesman was Don Baker at this dealership and I can honestly say that he was a pleasure to deal with. Don was very professional and friendly. He made sure that the vehicle he showed me would suit my needs. When I advised him of my budget, he did everything he could to accommodate that. I love my used Dodge Caravan and Don made me feel like I was a valued customer and everyone at the dealership made me feel comfortable as well. I would definitely recommend this dealership and Don in particular. More