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Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
2,001 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 09, 2016
Greasy They sold me a car without a factory remote start in it. When I specifically had asked if it was a fort remote start and they said yes. Well they lied They sold me a car without a factory remote start in it. When I specifically had asked if it was a fort remote start and they said yes. Well they lied it was a auto-start INSIDE my ford key. My vehichle now has electrical glitches and issues and will cost me upwards of 3 grand to fix the unsafe wiring job. When i confronted Crosstown they said they wouldn't do anything and to go through extended warranty. Extended warranty doesn't fix aftermarket remote starts. So after paying a diagnosing bill and still having an unsafe and unreliable vehichle I decided to give Crosstown one more chance to make things right. They responded to my complaint and concerns with " I heard you want to buy a new vehichle" I will never come back and I will never recommend it to anybody. More
by paytielep
Employees Worked With
Lyle Najjar, Ray Fiddler, Scott Saunders
Helpful September 09, 2016
Oil change Cassandra James L and Brian N are the xxxx. Got my oil changed up and fixed my cargo brake light with no hassles!!! 9 dollars was a lot cheaper than 1 Cassandra James L and Brian N are the xxxx. Got my oil changed up and fixed my cargo brake light with no hassles!!! 9 dollars was a lot cheaper than 150 LOL More
by Brucedeuce
Employees Worked With
Mario Liberona, Brian Neggers, Cassandra Brochu, James Lasytchuk, Dwayne Bubley, James Aubrey, Shane Desaulniers
September 08, 2016
Finally got my new truck! I came in to see Colin about a new truck! I knew Colin from before and he was always a straight shooter. All the customer service was great. The be I came in to see Colin about a new truck! I knew Colin from before and he was always a straight shooter. All the customer service was great. The best part was the awesome deal on my new Ram Sport! The only negative part of Crosstown was the small TV with no HD in the waiting room. More
by Oilersfan22
Employees Worked With
Colin Dzurka, Jerry Ziniak
September 07, 2016
Fantastic Experience!!!!! I recommend Mr. Chester and Mrs. May Tiongson most specially Mr. Marko Kamal Business Manager because his friendly, approachable, kind and very helpfu I recommend Mr. Chester and Mrs. May Tiongson most specially Mr. Marko Kamal Business Manager because his friendly, approachable, kind and very helpful to customers. They will try their best to meet your budget needs to get the vehicle you dreamed off and ever wanted and most of the staffs at crosstown auto centre are always helpful.. More
by Joshua Espinosa
Employees Worked With
Chester Tiongson, Marko Kamal, May Tiongson
September 07, 2016
1st time used vehicle . Unbelievable service.Tony Surtida is the best, his like a magician , doctor . If you have any problem he can fix it.Lyle is fast doing my paperwork. . Unbelievable service.Tony Surtida is the best, his like a magician , doctor . If you have any problem he can fix it.Lyle is fast doing my paperwork. Husny Ismael thank you so much. More
by Berdie50
Employees Worked With
Tony Surtida, Lyle Najjar, Husny Ismael
September 06, 2016
Exceptional customer service! I rated my experience 5 stars because the people I dealt with were all very friendly, my oil change was done really quick, and because I felt like a v I rated my experience 5 stars because the people I dealt with were all very friendly, my oil change was done really quick, and because I felt like a valued customer. I highly reccomened this dealership for service AND sales, as I have done and will be doing both in the past and will continue to do so in the future. More
by TylerGohier
Employees Worked With
Cassandra Brochu, Teddy Garcia, Hemil Bhagat
September 06, 2016
4th Time New Vehicle This is my 4th New vehicle from this dealership. They listen to what I am looking for and do everything to ensure I get what I want. I enjoyed dealin This is my 4th New vehicle from this dealership. They listen to what I am looking for and do everything to ensure I get what I want. I enjoyed dealing with Moose again and Jerry. They made sure the experience was a good one no matter how hard of a time I would give them. Friendly, courteous with great sense of humor. This was a pleasure and I am very happy with my new purchase. More
by Bob
Employees Worked With
Moose Zarandah, Jerry Joseph
September 05, 2016
Looking for a new jeep I went into the dealership looking for a jeep. I found that the service was outstanding. Manny and Marko were amazing. Excellent customer service and I went into the dealership looking for a jeep. I found that the service was outstanding. Manny and Marko were amazing. Excellent customer service and very knowledgeable . They took the time to explain things and made sure all my questions were answered. Marko was very thorough with the information when given. I felt very comfortable there and I would definitely recommend this dealership to anyone and everyone. I walked out with a jeep and I am very impressed. More
by Alia
Employees Worked With
Manny Hanna, Marko Kamal
September 04, 2016
Bought a 2016 Jeep Wrangler 75th Anniversary Edition Right from dealing with the sales person Steve to working with Marko on some extras it was very comfortable. They gave me time to think, no pressure. Right from dealing with the sales person Steve to working with Marko on some extras it was very comfortable. They gave me time to think, no pressure. Seemed honest and caring. When it came time to deliver Steve did his best to deliver faster than expected. Mike in service also delivered more than expected. Not something I'm used to from past experience at other dealerships. Great start! More
by Bob
Employees Worked With
Marko Kamal, Steve Kachkan
August 29, 2016
Employee Customer Service - Service Department My service guy was Allan Angeles. He is great at his job. He has so much enthusiasm and care for his customers. After going through a couple recent is My service guy was Allan Angeles. He is great at his job. He has so much enthusiasm and care for his customers. After going through a couple recent issues with my vehicle, Allan reassured me and kept me up to date on what was going on. I felt he not only treated me as a customer, but as a member of the Crosstown Auto family. I was at ease knowing my vehicle was in good hands, that he was making sure everything that needed to be taken care of was indeed being done. He went above and beyond in assisting my concerns. Crosstown is very lucky to have him on their team. Keep up the amazing work Allan! Thank you! More
by Alana.Oliva
Employees Worked With
Allan Angeles
