Crestview Chrysler Dodge Jeep

Oil Change was fast, friendly, informative. Just an oil change today; very efficient. It is Gord Mayer the Service Manager that keeps us coming back to this location for service and parts etc. Just an oil change today; very efficient. It is Gord Mayer the Service Manager that keeps us coming back to this location for service and parts etc. He is Awesome!! Two oil changes ago there was a problem as the filter was not installed tightly enough. Fortunately my husband and I caught the problem quickly and he tightened the filter before it became a huge issue. That is the only reason the rating is a 4 and not a 5. When I returned for the next oil change, I mentioned it to the Express Lane Advisor whose only response was to say he would mention it to the folks working on my car that day and check to see who had done the work on the previous change. Nothing more was done to "make it right". I guess we should have told Gord; perhaps my husband did, I don't know. Anyway, today's Express Lane Advisor, Harry, I have not met before; however, he appears to be very thorough, efficient, and friendly. More

Excellent Service Staff was ready to perform oil change as soon as I drove in. Clear explanation of all my options - helpful and friendly. When service was over, expl Staff was ready to perform oil change as soon as I drove in. Clear explanation of all my options - helpful and friendly. When service was over, explained all the checks they did and any concerns. Highly recommended. More

recall on 2015 journey Good service and vehicle ready sooner than expected. Friendly, helpful staff. Efficient check in of vehicle and staff ready with paperwork when vehi Good service and vehicle ready sooner than expected. Friendly, helpful staff. Efficient check in of vehicle and staff ready with paperwork when vehicle picked up. Shuttle service very efficient. More

Excellent Company! Great job! Staff are helpful, good quality service! Recommendable to others. Staff are always ready when a customer arrives! The company cares so much Great job! Staff are helpful, good quality service! Recommendable to others. Staff are always ready when a customer arrives! The company cares so much about your vehicle. More

Oil change done in less than 40 minutes on a Saturday morning. Vehicle check up done with no problems found. Lots of cool stuff to perv on in the showroom whil done in less than 40 minutes on a Saturday morning. Vehicle check up done with no problems found. Lots of cool stuff to perv on in the showroom while we waited. More

Excellent service from service staff My 2013 dodge cummins needed front drive shaft greased This was the first person out of many who finally knew what he was talking about The truck ha My 2013 dodge cummins needed front drive shaft greased This was the first person out of many who finally knew what he was talking about The truck has no grease nipples and only one grease point that required a special needle adaptor Harry Rehlan knew this and got the job done for no charge!! Outstanding friendly and knowledgeable More

Reception staff is off-putting but service staff excellent! Frustrating to go through reception to reach service. Receptionist always sounds irritated. Service staff - Harry Rehlan and guys at desks are always Frustrating to go through reception to reach service. Receptionist always sounds irritated. Service staff - Harry Rehlan and guys at desks are always professional and courteous.! More

Bad experience taking Jeep in for oil change and recall Rating of 0 - took Jeep in for oil change and recall work. Was ready when they said it would be BUT had no oil left in the engine by the time i got h Rating of 0 - took Jeep in for oil change and recall work. Was ready when they said it would be BUT had no oil left in the engine by the time i got home - less than 5 miles from dealership. low oil pressure light did not notify until i pulled into driveway. about 1/2 litre of oil dripped onto driveway after i turned the ignition off. no oil measured on dip stick. Was told that there is no engine damage - which I doubt. another mechanic informed me at best, i have lost 10% of engine life. Not the service office staff that is at fault - its the technician and their immediate supervisor who should be accountable. More

Great service from the fast Lane service Harry Rehlan provided great service on a Saturday at the Express Lane. He was informative and very helpful. He took the time to explain things well an Harry Rehlan provided great service on a Saturday at the Express Lane. He was informative and very helpful. He took the time to explain things well and I very much appreciated it. More

Support Staff I want to personally thank Kurtis Anderson for all the help he provided me. Prompt and very friendly. It's people like him that make the sale. Not th I want to personally thank Kurtis Anderson for all the help he provided me. Prompt and very friendly. It's people like him that make the sale. Not the salesman and not the car itself. It is the support we receive after the fact. More