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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,316 reviews
March 04, 2016
Good Service Experience Ahmed was helpful and listened to my concerns. And he did not charge me for a return visit. I even got a free carwash. Thanks. Ahmed was helpful and listened to my concerns. And he did not charge me for a return visit. I even got a free carwash. Thanks. More
by Jeep
Employees Worked With
Ahmed Elnahas
Helpful March 04, 2016
Fantastic customer service We went to Courtesy Chrysler because we dealt with them for our last vehicle and had a good experience. We were looking for a slightly used Jeep Wrang We went to Courtesy Chrysler because we dealt with them for our last vehicle and had a good experience. We were looking for a slightly used Jeep Wrangler and ended up buying my dream vehicle, a new 2015 Jeep Wrangler. The process was so easy and everyone was friendly and helpful. We were driving our new vehicle the same day. Thank-you to everyone we dealt with, we will definitely use them again when shopping for a vehicle. More
by devin
Employees Worked With
Darrell Sirelpuu, Ed Drolet, Ariel Buenaventura, Liz Fediuk
March 03, 2016
oil change and service required I dealt with Michael. He listened very well to my concerns. I was so happy to have found someone that actually listened to my concerns and took grea I dealt with Michael. He listened very well to my concerns. I was so happy to have found someone that actually listened to my concerns and took great care in trying to resolve my issue. He didn't push additional maintenance on me....which I know perhaps the dealership will not like to hear but I certainly did. In this economy with my husband being laid off I wasn't prepared to spend the money on optional maintenance. He understood and provided me with a schedule to take home if I wanted to consider at a later date. He was helpful and honest. I would certainly want to deal with him again. More
by jfo33
Employees Worked With
Mike Colangeli
March 03, 2016
Excellent Awesome dealership. Great Service. Everyone really friendly. My sales rep was Liz Fediuk and she was amazing! I would recommend this place to anyone w Awesome dealership. Great Service. Everyone really friendly. My sales rep was Liz Fediuk and she was amazing! I would recommend this place to anyone who are looking to work with good honest people! More
by Kaitie06
Employees Worked With
Liz Fediuk
March 03, 2016
Looking for a new vehicle.... Don't waste your time here! I went into this dealership today, wanting to test drive the Compass. A salesman approached rather quickly, introduced himself and brought me to an of I went into this dealership today, wanting to test drive the Compass. A salesman approached rather quickly, introduced himself and brought me to an office. After providing the basics of my License, he got on the computer and followed a series of questions. My five likes of my current vehicle. My five dislikes of the current vehicle. What I am looking for in the new vehicle and my budget. He told me to rate my experience, based on our conversation and gave me a survey to fillout, while he goes to talk to the boss and pick-up the keys. He also asked me if I'd like to look at the Grand Cheeroke, to have something to compare it with, I agreed. First of all, other than having a basic conversation of what I was looking for, how can you evaluate someone for checking boxes off on a computer. Set-up a kiosk in the office and I could do the same thing in less time. The service is where he failed. He returned to tell me the vehicle I wanted to drive, had no fluids and I should book an appointment to come back. Really??? An appointment??? Since when are salesman Doctors. I book an appointment to see my Dentist, my Chiropractor, my Optometrist. I'm not booking an appointment, to spend thirty grand on a purchase. Hmmm, if I wanted to provide a great service for a future customer, I would have come back with something to test drive, they both can't be without fluids. Now I remember why I didn't buy a Jeep last time! It's amazing how easy sales can be, if you give your clients what they are looking for. In this case something to show you tried. More
by newcarseeker
Employees Worked With
He knows who he is, this is feedback, a big learning experience.
March 03, 2016
Customer Service with Mike C Customer service is one of the biggest factors when choosing dealerships and Mike was spot on!! I'll be sure to bring my Jeep back to Courtesy. Thanks Customer service is one of the biggest factors when choosing dealerships and Mike was spot on!! I'll be sure to bring my Jeep back to Courtesy. Thanks Mike!! More
by AadilR
Employees Worked With
Mike Colangeli
March 03, 2016
Mixed review The reason I have a mixed review on this dealership is because of one employee darell sirelpuu! Maria originally greeted me when I came to visit you g The reason I have a mixed review on this dealership is because of one employee darell sirelpuu! Maria originally greeted me when I came to visit you guys on sat and she was very warm and welcoming if it wasn't for her sweet words and personality I wouldn't have came back. After spending time test driving jeep I was ready to sit down and crunch numbers. She handed me off to Darell and he was so pushy and wanted to rush me I felt really uncertain about you guys! So I left. Maria took It in to get own hand and called me back apologizing for Darrel and I came back in and finished what I started. Maria is very good with people 5 star Darell should find another profession not professional at all!!!!!!!! Kind of an xxxxxxx!!!! More
by Debruyn95
Employees Worked With
Kris Laughton, Darrell Sirelpuu, Maria Gonzales
March 02, 2016
Very poor service, service manager roled his eyes Wow Had taken in my car for service and the problem was still there, this is all most all the time I bring in my car for service there, this time when I a Had taken in my car for service and the problem was still there, this is all most all the time I bring in my car for service there, this time when I asked to talk to the service manager, he cam out heard me and then he rolled his eyes, WOW could not believe that. poor customer service and will now never bring back my veh for service again, I would drive across the city before I ever come back there, the ownership needs to take a good look at his service department. More
by soccer123
Employees Worked With
Roger Seegmiller, Roger Seegmiller
March 01, 2016
RECALL AND ROUTINE SERVICE The service centre opened right a 7:00 am and I had my vehicle checked in for my service appointment and was on my way in 5 minutes. My service work The service centre opened right a 7:00 am and I had my vehicle checked in for my service appointment and was on my way in 5 minutes. My service work was completed by 1:10 and I was notified I could pick my vehicle up. When I went to pick my vehicle up it was brought to the front and had been washed (which is a great touch). It took only about 5 minutes again to pay for and pick up my vehicle. The service advisor Mike Colangeli was friendly and professional and had me on my way both times to day quickly and efficiently. More
by Kat123
Employees Worked With
Mike Colangeli
February 29, 2016
Excellent I went in there inquiring about purchasing a new used vehicle and the used team really helped me accommodate my needs and found me the perfect vehicle I went in there inquiring about purchasing a new used vehicle and the used team really helped me accommodate my needs and found me the perfect vehicle for my family. I wasn't impressed with the detail of the vehicle, it was rushed and wasn't cleaned properly. Other then that the service was outstanding. More
by samanthalindstrom
Employees Worked With
Ed Drolet, Ariel Buenaventura
