Courtesy Chrysler Dodge Jeep RAM

Great services We went to see a car in a evening and even though we were late, Ariel was very patient and happy to help us. He took time to listen and assess what we We went to see a car in a evening and even though we were late, Ariel was very patient and happy to help us. He took time to listen and assess what we need and our life stile. He gave us a few options and gave us privacy to talk and drive around with our kids. when we decided what we want, he was very professional and informative regarding the features and options. Darrell, Gordon and Ryan were also helping us to get the best deal and finish papers fast. When we went to pick up my truck, everything was sparkles clean, full tank, and a very nice surprise: a nice Thank you card from Ariel. Very impressed! Thank you. Carmen T More

Long weekend shopping experience Ariel was very professional and easy to work with. Candace has us in and out of her office in record time. Overall it was a great experience Ariel was very professional and easy to work with. Candace has us in and out of her office in record time. Overall it was a great experience More

Very good experience This purchase has been very good for me. It started out that the vehicle was about five thousand cheaper than exact models in Red Deer. The sales te This purchase has been very good for me. It started out that the vehicle was about five thousand cheaper than exact models in Red Deer. The sales team of Darryl, Ariel and Steve was very professional and easy to talk with. I would definitely recommend this dealership to others and will for sure be checking in with them when it comes time to purchase my next vehicle! More

A very good experiance Liz Fediuk was fantastic to deal with. She listened to my situation and was able to come up with a solution that I am extremely happy about. She is a Liz Fediuk was fantastic to deal with. She listened to my situation and was able to come up with a solution that I am extremely happy about. She is a Great Sales Gal to work with. I will definitely tell my friends about Courtesy and to deal with Liz, Darrell, and Candace. Awesome job! More

Great Service and knowlege of vehicles! I knew the vehicle I was going to buy before I arrived at Courtesy (had been to a couple dealerships previously, but wasn't getting the 'right deal'). I knew the vehicle I was going to buy before I arrived at Courtesy (had been to a couple dealerships previously, but wasn't getting the 'right deal'). In talking with Tim and his vast knowledge of the Cherokee Trailhawlk further reinforced my opinion! The group (Tim, Sales Manager and Finance) I worked with at Courtesy were friendly and made the whole purchase of my new Trailhawk a great one! They also met the expectations I had for the 'right deal'. I am very pleased with my new vehicle - thanks again team Courtesy! More

Worst Service Ever I don't usually write reviews however my experience with Courtesy from start to finish has been the worst experience I have ever had with any dealersh I don't usually write reviews however my experience with Courtesy from start to finish has been the worst experience I have ever had with any dealership. Service work is performed and the quality of work is sub par to say the least. I am always promised that it will be fixed but the issues never are. within the warranty period and outside of the warranty period the lack of care is very concerning. All they want to do is sell me a new car but I can honestly say that I will never purchase from that dealership again. More

I was trapped by a free service offer. I was in the dealership for a recall and was offered a free wheel alignment check, which I accepted. I left the car and returned home. They phoned sh I was in the dealership for a recall and was offered a free wheel alignment check, which I accepted. I left the car and returned home. They phoned shortly after to tell me the check revealed a problem and suggested a full wheel alignment ($150). I shouldn't have agreed to this but I did. They phoned again after the alignment started to say there were some parts that should be replaced. This was very expensive but as I already had $150 committed I felt trapped into going ahead. To top it off, I told them before the initial check that one of the front tires was low (21 pounds) and was assured that it would be inflated before the check. When I picked up the car the tire was still down 9 pounds. However the valve cap of the good tire was nearly off, so they apparently made a sloppy check of the wrong tire. More

Recall & Maintenance Service Booked an appointment with Courtesy Chrysler for a couple of recalls and to have a tire repaired. Was greeted by Michael Colangeli when I dropped my v Booked an appointment with Courtesy Chrysler for a couple of recalls and to have a tire repaired. Was greeted by Michael Colangeli when I dropped my vehicle off. He informed me that a couple of services were recommended due to the mileage on the vehicle. Michael explained the services completely and in a professional manner. Michael kept me informed through out the day as there was a slight concern with the tire repair and explained everything in detail. Vehicle ended up being ready early and Michael was able to arrange a shuttle time that fit my schedule. Thanks Michael, your professionalism and friendly demeanor were greatly appreciated. More

Great Customer Service We wanted a new car. We had no idea what we want. We were lucky to find them. They find the perfect car for our small family. They ask "what are you l We wanted a new car. We had no idea what we want. We were lucky to find them. They find the perfect car for our small family. They ask "what are you looking for?" and then they find it. So simple.... If you are not sure for your new car, you have to go there!!!!!! Everyone is great!!!!!! More

First oil change After we by our new car, it was time for the first oil change. Michael Colangeli was waiting for us. We just drop the car. He told us one hour and tha After we by our new car, it was time for the first oil change. Michael Colangeli was waiting for us. We just drop the car. He told us one hour and that's it..... Everything is so nice and simple there! We love that! More