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Courtesy Chrysler Dodge Jeep RAM

Calgary, AB

4.6
2,309 Reviews

125 Glendeer Circle Southeast

Calgary, AB

T2H 2S8

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Showing 2,309 reviews

January 16, 2017

renewwed my trust Go See Mori Lachappelle! He was great with my most unique circumstances, and the finance department worked diligently to obtain my lien holder. They r More

by tmartice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serge Lacasse, Mori Lachappelle
Feb 06, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good afternoon tmartice, It's great to hear that you are so satisfied with the service that Mori and our finance team provided you. We will surely let them know. Thanks for the review!

January 13, 2017

Great communication and accomodating The team I dealt with at Courtesy Chrysler was very accommodating and easy to communicate with. We were able to purchase our truck in a short period o More

by Hbeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chopp, Jade Mantle
Jan 13, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good afternoon Hbeno! Thanks for the awesome review! We're so happy to hear you enjoyed your experience. Have lots of fun in your new truck! :)

January 12, 2017

Ready for Winter Had a great experience when buying my new Jepp and getting ready for winter driving. Great interaction with Liz. Very professional and worked with More

by Kevin R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Fediuk, Serge Lacasse
Jan 13, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good morning Kevin R! Thank you for taking the time out of your day to review us! We're ecstatic to hear that you had such a great experience with Liz. We'll be sure to pass along the message. Congratulations on your new Jeep!

January 11, 2017

Very good experience Omar was friendly and easy to deal with. I never felt over pressured or uncomfortable and received exactly what I wanted for a fair price. Thank you O More

by Ramforlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chopp, Omar Hussain, Eddie Mansour
Jan 12, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hello Ramforlife! Thanks for the review! It's so great to hear that you were at ease with Omar and your buying experience. Welcome to the Courtesy family! We hope to see you again.

January 08, 2017

"C" is for courtesy Omar was very friendly and courteous .Omar took us for our test drive which lead us to purchasing our new dodge caravan.eddie and Marc were very help More

by Kfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Stokes, Omar Hussain, Eddie Mansour
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hi Kfc, We strive for excellent customer service. Omar will be informed about this great review. Thank you so much for taking the time to review us, and congratulations on your new Dodge Grand Caravan!

January 07, 2017

Service Centre has no idea about service We have purchased three vehicles from Courtesy Chrysler in the past two and a half years totalling 125 thousand dollars. We bought a "demo" model from More

by Dunctaylor
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ahmed Elnahas, Roger Seegmiller
Jan 20, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Dear Dunctaylor, On behalf of the entire team here at Courtesy Chrysler, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We appreciate your business and loyalty to Courtesy. Our Service Manager actually does not smoke or drink coffee, so the mistake from another cause. Regardless, the frustration you encountered during the entire experience is understandable and your experience is unacceptable. Your review was sent to our General Manager who set up a meeting with the Service Department. It is my understanding that the vehicle has now been serviced and cleaned. If we can assist you with any other matters, please contact me directly. Respectfully, Vida Nikravan, Courtesy Chrysler 403-255-8111

Jan 21, 2017 -

Dunctaylor responded

The manager who used our car as a demo is not the new service manager there now. The new manager detailed the SUV and was in great condition when returned to us (something that should have been done in the first place but not his fault). I convinced my wife to get an oil change, they left it outside over night and snow accumulated on it. The service guy watched as my wife swept the snow off it. The little things make a difference we were giving you a third chance. The new service manager called us and detailed the car as promised. Although still distrustful we will give you another shot but all this complaining should never have occurred in the first place. The devil is in the details.

January 06, 2017

Good experience Amber was very pleasant and knowledgeable to deal with. She kept me well informed and she had courtesy car ready and waiting when I arrived. I appre More

by jeanlachner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Chan
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hey jeanlachner! We'll be sure to tell Amber of the great work she's doing. We're so glad you were satisfied with our service department. Thanks for the review!

January 05, 2017

Great Service. Hi, Omar was great to deal with. Everything was very smooth and simple. Thank Omar, I'll be sure to be back. Thanks agin Omar. More

by Avi Butalia
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Hussain, Serge Lacasse
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Good afternoon Avi Butalia! Thank you for taking time out of your day to review us. It's great to hear that you have a smooth and simple car-buying experience. Welcome to the Courtesy family!

January 04, 2017

Smooth Experience Omar was great help in answering our questions, but most importantly he wasn't as aggressive as other associates at other dealerships; so coming in wi More

by TnT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Hussain
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hello TnT! Thank you for the fantastic review! We are so happy to hear that Omar provided the no-pressure experience that you needed. Congratulations on your new purchase!

January 03, 2017

My first Dodge Ram I just want to thank Liz Reduk, Blair, David Chop and Randy for their professionalism and more than excellent customer service. They all went above a More

by arismanp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chopp, Liz Fediuk, Randy Giltner, Blair Dingwall
Jan 09, 2017 -

Courtesy Chrysler Dodge Jeep RAM responded

Hi arismanp! Thank you for taking the time to review us! It's great to hear that you enjoyed your experience with Liz, Blair, Dave and Randy. Welcome to the Dodge Ram family! We can't wait to see you again!

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