Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Hesitant to upgrade, persistence prevailed. 3rd vehicle with Courtesy, clearly we've had a good experience overall, but it may be the manufacturer's woes that have prevented me from giving "exce 3rd vehicle with Courtesy, clearly we've had a good experience overall, but it may be the manufacturer's woes that have prevented me from giving "excellent" ratings; Dodge, as a group, has admitted to having disappointed their customers with quality in recent years. We are sure hoping that changing from a van to an SUV will yield some positive results, but hopefully parts are being selected more carefully. Worn-out brakes within 30K km, warped rotors every time we travel through the mountains, here's to hoping. .. It wasn't until several attempts at convincing us that our used van was in high demand, and that we would be offered top dollar to exchange (whether we purchased new or not), that we decided to make the move. We do admit to being faithful to the brand for unique features such as stow 'n go, and did fall in love with the design of the Durango, which finally brought us in. More specifically to the dealer, it was our first time dealing with Darrell, who was very knowledgeable, and didn't make any mis-representations, and our 2nd with Lanette, who went the extra mile to create a deal we could agree to. Happy to be a renewed Dodge customer, I just don't want to see the service employees for at least 3 years! More
Excellent experience Darrell Sirelpuu was my sales rep and I so appreciated his professional attitude with how the sale went. At no time did I ever feel pressured by Darr Darrell Sirelpuu was my sales rep and I so appreciated his professional attitude with how the sale went. At no time did I ever feel pressured by Darrell. The service department has also been a very positive experience as well. I have no problem recommending Courtesy Chrylser. In fact I did to a friend and she purchased the same vehicle as I had. More
Kevin Loretta Lovely was going to buy GMC but now have Dodge Ram because of honesty and integrity of sales staff you want good service go courtesy they stand by there name was going to buy GMC but now have Dodge Ram because of honesty and integrity of sales staff you want good service go courtesy they stand by there name reason we were looking for GMC we had really bad experience with Eastside Dodge and went to auto circle looking for GMC and there was none so we tried courtesy and they made experience great so guess what back in ram but worth it everyone should go there thanks Kevin and Loretta. More
Pleasant sales dept. disappointed in service or detail dept They should have taken more care in tiding up the loose harness in the box at back left corner. in 6 new Ram vehicles i have never experienced this b They should have taken more care in tiding up the loose harness in the box at back left corner. in 6 new Ram vehicles i have never experienced this before and now am unsure what it is for. ?? cannot seem to get it in access hole to remove it from box???? More
Was treated extremely well Darrell was very knowledgeable in cars/trucks, he knew exactly what I was looking for after a few minutes and brief questions. There was no pressure o Darrell was very knowledgeable in cars/trucks, he knew exactly what I was looking for after a few minutes and brief questions. There was no pressure of sales towards me. Justing the sales manager was also great in getting me a great deal not only for my new Ram 3500 but my trade in. Also Ed in the finance department did an outstanding job for my financing in getting me the best possible rate with his experience. I would definately recommend Courtesy Chrysler to friends and family. This is my first Dodge product and I am loving it so far. More
All in all great experience Like many I was dreading the visit to purchase a new vehicle. I met with Jazz solo a few weeks prior to our purchase and test drove the car to get a f Like many I was dreading the visit to purchase a new vehicle. I met with Jazz solo a few weeks prior to our purchase and test drove the car to get a feel. Our second visit was with the whole family and Jazz was knowledgable, friendly, and didn't give the impression of pushing us at all. Gave us options and also listened to our needs and wants. Was impressed with the experience and love our new ride. Would highly recommend Jazz and coutesy Chrysler. More
Courteous and buying made easy Everyone we dealt with were friendly and easy going. They answered all of our questions honestly and were genuinely concerned for our comfort. We didn Everyone we dealt with were friendly and easy going. They answered all of our questions honestly and were genuinely concerned for our comfort. We didn't plan on buying but I am happy we did. I love my Jeep! Would I recommend this dealership?.... Yes I would and I already have. To anyone that will listen! More
Did what needed to be done Had a great experience the whole way, no muss no fuss they were honest and extremely friendly. I left feeling I got the vehicle that I wanted at the Had a great experience the whole way, no muss no fuss they were honest and extremely friendly. I left feeling I got the vehicle that I wanted at the price I was happy with, great job guys and thanks for the positive experience not all my vehicle purchases have been. More
My Fourth Dodge Ram My sales person Colin made my experience at Courtesy Chrysler a memorable day for me and I will be referring friends and family. I would like to thank My sales person Colin made my experience at Courtesy Chrysler a memorable day for me and I will be referring friends and family. I would like to thank Colin for my positive experience at this dealership as I will be back in the near future to purchase again from him. Thanks Chris for the great deal on my third vehicle. More
Best service department in calgary! After dealing with other dealerships in town and not getting the service I was offered or paid for I was pointed in Courtesy's direction. I stopped in After dealing with other dealerships in town and not getting the service I was offered or paid for I was pointed in Courtesy's direction. I stopped in on a Friday morning looking to get an oil change done on my Ram 3500. Knowing it was Friday I really wasn't expecting to get in without an appointment, and seeing the line at the service entrance cemented that feeling. However the service adviser that I spoke with said it would be no problem. I dropped my truck off at 8am and by 1pm they had done the oil change, tire rotation and full diesel fuel system and exhaust clean. I was surprised that my truck was done that fast, and after my dealings with other dealerships, was shocked it was actually complete. I thanked Nikita for getting me in on a Friday and called Rodger to express my gratitude toward his service department. The following Thursday, I started my truck and noticed the power steering pump whining. I figured I'd again try out Courtesy. Again they were able to get me in that morning, sourced the problem, fixed the problem, cleaned my entire engine bay, and had me back in my truck before 5pm. I have yet to have this kind of service from any dealership from any manufacturer! With this kind of service they now have a customer for life, and I hope Roger and his team continue to strive for this kind of customer service. Great Job Courtesy!!! More