Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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New van After purchasing my new van after losing my journey in the flash flood on the 12th. I have nothing but rave reviews for Candace Sullivan and Kelly Ry After purchasing my new van after losing my journey in the flash flood on the 12th. I have nothing but rave reviews for Candace Sullivan and Kelly Ryan who worked very quickly and efficiently to get me into my new van in our time constraints with dealing with insurance. Kelly Ryan was professional and even kept his cool and got me off the lot quickly in my new van even though he wasn't aware I was coming (oops miscommunication). He even helped me connect my phone so my Bluetooth and Uconnect worked. This is my 4th vehicle purchase from this location and this was hands down the best experience by far even with our telephone tag Candace Sullivan :) My only complaint of this dealership was a recent service I had done to replace my radio. There was a CD left in my vehicle and I didn't realize that was part of what was being changed and we still to this day don't have it. They also took over 20 mins to bring my vehicle to me when I arrived and it still had plastic on it when I went to get in it. I was not happy that day with the communication that my vehicle was ready. My vehicle was ready hours before I was ever notified that it was ready to go. I would return to courtesy to purchase my next vehicle but I'm not so sure I ever want to return for any service there again More
Great Overall Experience Colin was very easy to work with and made my buying experience very comfortable. He was knowledgeable in the vehicle I purchased and was able to answe Colin was very easy to work with and made my buying experience very comfortable. He was knowledgeable in the vehicle I purchased and was able to answer all my questions and kept in constant communication throughout the deal. I will be recommending Colin to any friends and family as I know he will treat them well. More
Great customer service I had a really good experience shopping for a vehicle at courtesy Chrysler. The sales person who helped us was Adrian and he took the time to make sur I had a really good experience shopping for a vehicle at courtesy Chrysler. The sales person who helped us was Adrian and he took the time to make sure that we were satisfied with the vehicle we chose and that we got the best deal for our budget. More
I love my 2015 JGC After being a Subaru lover for 15 yearss, it was time to get my JGC. It was a pleasure to sit and discuss with Darrell. At the end of the day a de After being a Subaru lover for 15 yearss, it was time to get my JGC. It was a pleasure to sit and discuss with Darrell. At the end of the day a dealership is a business that wants to make money. I get that. But Darrell actually talked me out of the higher end, more expensive JGCs because he knew it didn't fit my needs. So will I go back? xxxx yeah! After dealing with poor customer service at Subaru for the last 08 years, and loving my JGC. I ain't going back. More
Thank you Ahmed had to make the calls advising me the parts required for two recalls on my Dodge 2500 weren't available after I had left the vehicle there for t Ahmed had to make the calls advising me the parts required for two recalls on my Dodge 2500 weren't available after I had left the vehicle there for the repairs. Not an easy call to make, Ahmed handled the situation professionally, made sure the parts were available for the follow up appointment and apologized for the inconvenience. I understand the situation was addressed with management and steps have been taken so this shouldn't happen again. Can't ask for much more then that, my experience was great except for the missing parts. Thanks Ahmed, will be in touch for my next service appointment. More
Enjoyed my experience Adrian Antelo was an excellent salesperson. He was friendly, approachable and easy to work with in deciding which vehicle to purchase. He knows his ve Adrian Antelo was an excellent salesperson. He was friendly, approachable and easy to work with in deciding which vehicle to purchase. He knows his vehicles and is not intimidating to talk frankly about what you are looking for in a vehicle. I would definitely be looking to him when I need to purchase a vehicle again. More
Friendly people! My service advisor, Steve Jones is always friendly, full of energy and a pleasure to deal with. All the other employees I walked by had a friendly 'Hi My service advisor, Steve Jones is always friendly, full of energy and a pleasure to deal with. All the other employees I walked by had a friendly 'Hi' or 'Good morning' as well. Steve explained what needed to be done and how much it was going to cost. More
Worst service I had my truck into the service three times and I had the worst service ever all three times, on all the little things. Wrong type of oil after I spec I had my truck into the service three times and I had the worst service ever all three times, on all the little things. Wrong type of oil after I specified twice. Next time oil change and tire rotation, no tire rotation because they could not find my lock wrench which I specified twice where it was. Third time was a chain of lies after lies, had my truck sitting in the parking lot for two days before they told me they could find the parts to fix it and wasted my vacation time More
great quality service My experience with Yannick was an awesome one, I had nothing but great quality service as he assisted me with any questions, comments and conserns tha My experience with Yannick was an awesome one, I had nothing but great quality service as he assisted me with any questions, comments and conserns that I had. He helped me get an amazing deal on my insurance, I have lower months payments, as this was one of my main concern, as well as never gave up on trying to find the right truck for me. We went through 3 trucks to find the best one that suited me. Yannick made, which what should have been a stressful time not so stressful. I left happy and that was thanks to Yannick. Great service, I'll be sure to recommend yannkick to my friends. Danny More
Friendly, helpful, low-pressure sales experience It was a relatively good experience working with Darrell and Stephen. Darrell's approach was low key and low pressure. I felt like he was honest and o It was a relatively good experience working with Darrell and Stephen. Darrell's approach was low key and low pressure. I felt like he was honest and open with me. Stephen made the financing process very painless, which has not always been the case with other dealers. Everyone at the dealership was very friendly and helpful in meeting my needs. It seems to me that Courtesy has embraced an approach focused on providing customer service to earn business. More