Courtesy Chrysler Dodge Jeep RAM

Big let down Had to take my vehicle to another mechanic shop after Courtesy had done work on it. Courtesy Chrysler had my vehicle for a whole day, I then had to Had to take my vehicle to another mechanic shop after Courtesy had done work on it. Courtesy Chrysler had my vehicle for a whole day, I then had to come back to the Courtesy shop to get the skid plate reattached, I left Courtesy and the noise was still there. I asked my bother to look at it, because I had just spent $1,300 on my jeep at Courtesy and thought he might be able to find the issue with no extra cost to me, however he isn't a mechanic and couldn't figure out what the problem was. What I learned from taking it to another mechanic is that Courtesy neglected to tighten TWO bolts on the new control arm that was installed! I was permitted to go into the shop and actually look at the bolts, how they just spun around in the hole floored me. I find this to be a huge safety concern and carelessness on the competencies of Courtesy Chrysler's shop. I hope that whoever did the install of this part will be informed of the utter negligence in their work. When I made my original appointment over the phone for my tune up and oil change on September 21, it was apparently not recorded into the system because when I arrived at the shop on October 2 there was no such appointment made. I was grateful that Tracey was able to get me in for the day I booked the appointment, but have to wonder if this is why there was such a miss on my service. Tracey was very pleasant to deal with but when providing me with a quote on the total amount of my service, indicated that the bill would come to $849.00. When I arrived to pick up my vehicle it was $1351.33, quite a difference. I thankfully had enough money to cover it at the time but it would have been nice to know the full cost right up front. Being a person that doesn't know a whole lot about vehicles getting charged twice in a year for sparkplug replacement, having items not properly installed and having to find a new shop to take my jeep to has left me feeling taken advantage of. Due to these facts I will never return to Courtesy Chrysler for service or vehicle purchase. More

Excellent Dealership and Service I purchase a Dodge Pro Master that required some extra work such as a rear heater and remote start. Service was great the Sales Staff and Accounting I purchase a Dodge Pro Master that required some extra work such as a rear heater and remote start. Service was great the Sales Staff and Accounting were excellent. More

Amazing Service! Yannick is my hero! As an inexperienced buyer, he really went above and beyond. I am so grateful to have worked with him. He answered every question Yannick is my hero! As an inexperienced buyer, he really went above and beyond. I am so grateful to have worked with him. He answered every question and truly did his best to make my experience a positive one. I shopped around A LOT before I came (back) to Courtesy, and there really is no comparison. THANK YOU so much!! The staff at Courtesy went out of their way for me. LOVE my new blacked out trailhawk and it's all thanks to you! I know that if I need anything in the future, they'll take care of me. Sabrina More

COMPLETE RIP OFF! Stay away!!! STAY AWAY FROM THIS DEALERSHIP!!! If I could give zero stars I would. They offered me a truck for a trade in. Said that I was getting a great deal. Th STAY AWAY FROM THIS DEALERSHIP!!! If I could give zero stars I would. They offered me a truck for a trade in. Said that I was getting a great deal. They charged me $40,500 for a Dodge Ram 1500 SXT. As I was sitting in the dealership a week later, I saw that Big 4 Chrysler was selling a Dodge Ram 1500 SLT for only $34,000!!! My ram came with only the basic stereo, V6 engine, and power windows and locks. Zero other features. The SLT that Big 4 was selling had an 8" touchscreen navigation, V8 Hemi, and a multitude of other features. I asked to speak to the sales manager. His reply was that I should have shopped around for better deals. I am paying $6,500 more for a MUCH more basic truck! This dealership is a rip off!!! DO NOT BUY FROM THEM!!!! Simply the worst place to buy from! They will take you and tell you you're getting a deal but in the end, you pay so much more for the same vehicle you would get at other Dodge dealerships. STAY AWAY!!! More

We didn't go to buy a car and we end buying a dodge caravan The representatives are people with experiencie, very friendly and looked for what exactly was my necessecity. They offered us the best option and the The representatives are people with experiencie, very friendly and looked for what exactly was my necessecity. They offered us the best option and the best deal, We have a good trade for our old vehicle. The finance support was efficient and professional. This is our third vehicle with Courtesy. More

Happy customer Simply the best in the business. I had the "best" experience . Thanks to Kelly, Ed and Trevor. Will definately purchase my next vehicle with these a Simply the best in the business. I had the "best" experience . Thanks to Kelly, Ed and Trevor. Will definately purchase my next vehicle with these awesome people. Thanks Courtesy. The name speaks for itself :) More

Ahmed a true service Manager Eager and willing to help me with my problem even though he is one of the busiest employees of the company. He knows what it is to satisfy a customer. Eager and willing to help me with my problem even though he is one of the busiest employees of the company. He knows what it is to satisfy a customer. Many thanks Ahmed. More

Tim and Amber TIm is great salesman , helped me through purchasing a new truck also with some extra add ons. Would definitely recommend him if your in the market TIm is great salesman , helped me through purchasing a new truck also with some extra add ons. Would definitely recommend him if your in the market for a new vehicle . Amber in service was excellent in getting my truck in promptly and getting work done that I was initially told would take 2 weeks. Give these 2 a raise! More

Great people The people at Courtesy Chrysler were great to deal with. Colin was very friendly and he went out of his way to find the vehicle we were looking for. The people at Courtesy Chrysler were great to deal with. Colin was very friendly and he went out of his way to find the vehicle we were looking for. The financing people were equally helpful. We ended up with a vehicle we're very happy with and will definitely go back when it comes time to upgrade in the future. More

Glenn Selig was the best salesman I have ever dealt with The salesman Glenn Selig was the most knowledgeable sales person I have ever met , he was not pushy , but very passionate about selling the cars , his The salesman Glenn Selig was the most knowledgeable sales person I have ever met , he was not pushy , but very passionate about selling the cars , his knowledge was unbelievable , pointing out all the features of the vehicle , and not was did he discourage me from looking any other car. It was my most pleasurable experience in buying a vehicle . Thank you Glenn Eugen Hrico More