Courtenay Mazda
Courtenay, BC
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1,398 Reviews of Courtenay Mazda
Seamed okay dealership to work with The dealership and its employees were very efficient and quite knowledgeable about the vehicle that I purchased. Just like with all dealers there are The dealership and its employees were very efficient and quite knowledgeable about the vehicle that I purchased. Just like with all dealers there are some things which come out differently than expected. after owning the vehicle now for 2 to 3 months some issues came up and I am having problems with getting them resolved.One issue I kind of new about but found out it was caused by an accident which was not reported to me or the inspection of the vehicle by the Mazda Dealership did not pick up.The second issue also was not picked up by the supposed inspection was a incident with the front lower cowling which had been hit and pushed into the condenser for the a/c which over time wore a hole and caused the a/c to become inoperable. The third item which is the most important and the worst noted was they let the vehicle off the lot with 4 tires that were dangerously impaired. they said the tires were down to 40% so should be replaced soon.The tires were all cracked and were separating! I am still waiting for a return call from the management on these issues,it has been 5 days now. More
Helpful and nice I have been looking at upgrading my vehicle to a bigger vehicle so I went in to look at your used vehicles. Kourtney was quick to help me and she was I have been looking at upgrading my vehicle to a bigger vehicle so I went in to look at your used vehicles. Kourtney was quick to help me and she was so nice! She showed me a lot of great options so I have a lot to think about before I come back in a few weeks. More
Fun staff. Such a delight to hear so promptly from Kourtney at Courtney Mazda. (She takes the joke well ; ) Gorgeous drive up to Courtney from Victoria was we Such a delight to hear so promptly from Kourtney at Courtney Mazda. (She takes the joke well ; ) Gorgeous drive up to Courtney from Victoria was well worth it. I traded my lovely last car for a new one and couldn't be happier. More
Amazing customer service We purchased a vehicle from Mazda, and we got home we noticed a problem. We went in the next day, and it was dealt with right away. The owner even cam We purchased a vehicle from Mazda, and we got home we noticed a problem. We went in the next day, and it was dealt with right away. The owner even came out made sure it was being dealt with. Would recommend to anyone More
New car, new warranty I bought myself a new car! My old one was just about to run out of warranty, so I needed something new to keep me covered. I was really nervous to g I bought myself a new car! My old one was just about to run out of warranty, so I needed something new to keep me covered. I was really nervous to go car shopping because of the stereotypes. Aaron put me at ease by asking lots of questions and making sure he understood what I was looking for! Loving my new Mazda! More
Low pressure and reassuring I went into Courtney Mazda to look for a used vehicle. I went inside and sat down with Aaron and discussed what I was looking for. Turns out they h I went into Courtney Mazda to look for a used vehicle. I went inside and sat down with Aaron and discussed what I was looking for. Turns out they have a Mini Cooper coming that might be exactly what I am after! Aaron was very knowledgeable about many different brands and was very helpful in narrowing down my search. Can't wait to drive the car when it arrives . Aaron said he was new, and asked Kourtney for some clarification about used car coverage and she was very helpful. More
Amazing Customer Service I came to Mazda inquiring about a used vehicle they had for sale. Kourtney, Corey, and Chad made my vehicle purchasing experience stress free. Everyon I came to Mazda inquiring about a used vehicle they had for sale. Kourtney, Corey, and Chad made my vehicle purchasing experience stress free. Everyone was very polite, nice, and treated me with respect and dignity. There was no pressure to purchase. I greatly recommend Courtenay Mazda to anyone looking to purchase a vehicle in a relaxed and friendly atmosphere. Thank you Courtenay Mazda! More
Long wait but well worth the time Employees were very helpful and listened to my needs and recommended a great vehicle for a great price! I will definitely go back next time I buy a ve Employees were very helpful and listened to my needs and recommended a great vehicle for a great price! I will definitely go back next time I buy a vehicle! More
Salesman feedback Just started this journey of looking for another car. Aaron was full of knowledge and had such a great attitude. He took the time to answer question Just started this journey of looking for another car. Aaron was full of knowledge and had such a great attitude. He took the time to answer questions and left me with things to think about that I never even considered! I am not ready to buy right now, but when I am, Aaron and Courtenay Mazda will be at the top of my list! More
Great Experience After visiting many dealerships in our search for the vehicle for us, Courtenay Mazda was the perfect place to end our search. The experience was abso After visiting many dealerships in our search for the vehicle for us, Courtenay Mazda was the perfect place to end our search. The experience was absolutely pressure and stress free. From start to finish, Kourtney was calm, patient and very knowledgeable. If there was anything she wasn't sure about, she got the correct answer right away. We felt no pressure to buy. We were shown the car, taken for a test drive and left to make our own decision. Great job guys!! More













