Courtenay Mazda

comfortable experience We found the car we thought we would like to own at this Mazda dealership . this was after reviewing cars at many dealerships over a period We found the car we thought we would like to own at this Mazda dealership . this was after reviewing cars at many dealerships over a period of a month . We went in to see the car and were greeted by Wendell who proceeded to assist us in a relaxed manner . Wendell insured that all my concerned were addressed before taking a test drive . The test drive was comprehensive . I would put this dealership at the top of our list next time . We would be more than happy to deal with Wendell , All staff we dealt with were great . It should be noted that we have 3 people in our complex who drive Mazdas . All were purchased at Courtenay Mazda Talking to them we all agree this was a very satisfying experience . See you next time Wendell and " Thanks " . More

A comfortable, welcoming experience After browsing Courtenay Mazda's used car listings and finding a vehicle I was interested in, I submitted my details. I received a pleasant email mes After browsing Courtenay Mazda's used car listings and finding a vehicle I was interested in, I submitted my details. I received a pleasant email message from Chantelle letting me know I could contact her with any questions I might have. I stopped in at the dealership shortly thereafter to find out more about the vehicle and take it for a test drive. Chantelle was patient, informative, and easy to talk to. We took a look at the inspection report for the car -- which was surprisingly thorough given the vehicle was an older model with an asking price under $5000. After driving the car, I realized it wasn't the one for me. I'd noticed a couple of other cars that were of interest and Chantelle was happy to show me the inspection reports for those to help me compare. I was impressed again with the amount of information provided and decided to take a 2005 Mazda 3 GT hatchback for a test drive. This was a well sorted example with low mileage and a sharp asking price. I was surprised and pleased to learn that the dealer documentation fee was included in this price. Chantelle was able to tell me everything I needed to know about the car and it was clear she has a great deal of practical knowledge and experience. When I decided I wanted to purchase the car, she introduced me to Chad, who made the formalities of buying the car a breeze. Chad was also very personable and easy for me to talk to. He let me know about extended warranty and other options. I didn't feel pressured to spend money on extras. I could see the value for me in the warranty and pre-paid oil changes promotion. I'm glad he informed me about them, and I was happy to spend a little extra to get a lot of value. I've had the car a few days and I'm thrilled with it. Chantelle even followed up to make sure I'm happy with everything. I thought that was a nice touch. My whole experience has been positive and it's clear that Courtenay Mazda does things differently from what people might expect. It's refreshing. More

Positive experience I am not a fan of auto dealerships due to past experience. Was very surprised with the very helpful but not bushy professional sales person. Got loads I am not a fan of auto dealerships due to past experience. Was very surprised with the very helpful but not bushy professional sales person. Got loads of information on car I was looking at before and during test drive. Not sure how Mike could have been any better. I just love my Mazda 3. More

Painless Barry is a champ. My purchase was very easy and I’m super stoked on my new ride. Thanks a bunch Barry! I’ll be back! Barry is a champ. My purchase was very easy and I’m super stoked on my new ride. Thanks a bunch Barry! I’ll be back! More

Excellent- first time financing a vechile Wendell Hoyseth was a very great sales rep. He showed me every nook and cranny of the two vehicles my wife and I wanted to see. He also took me on two Wendell Hoyseth was a very great sales rep. He showed me every nook and cranny of the two vehicles my wife and I wanted to see. He also took me on two test drives. Great guy excellent service. Logan Soley helped us with the financing of our Vehicle. Extremely helpful and even more knowledgeable. This was the first vehicle that I have ever financed. I admit I knew basically nothing about financing a vehicle. Logan was very patient in explaining fully everything we were agreeing to leaving nothing to question. I highly recommend the exceptional service at Courtenay Mazda. Thank you Wendell and Logan. More

A breath of fresh air Finally, a car sales experience that did not make me feel pressured, bullied or like never coming back! Wendell is such a laid back, yet profession Finally, a car sales experience that did not make me feel pressured, bullied or like never coming back! Wendell is such a laid back, yet professional sales person - I would recommend him to anyone looking for their next vehicle. Courtenay Mazda offers in-house financial expertise and they take the time to help even those of us who don't have the world's best credit. THANK YOU!!! Low pressure, friendly advice - what more could you ask for? More

Sales rep was very personable, no pressure and an excellent dog sitter. Will not hesitate to recommend to friends. Good guy to buy a car from. dog sitter. Will not hesitate to recommend to friends. Good guy to buy a car from. More

HELPFUL I was not in a happy place, my vehicle was just written off by ICBC, and now I had to look for a replacement, and I really did not want to. I was for I was not in a happy place, my vehicle was just written off by ICBC, and now I had to look for a replacement, and I really did not want to. I was fortunate enough to walk into Courtenay Mazda and meet Barry, he made me laugh, listened to everything I said, and helped me beyond what I would've expected... and most important lead me to my next vehicle. THANK YOU More

Good guy to buy a Mazda from. Coming from the Coast Guard helping people comes naturally to for Wendell. I've known him for over a decade and and this devoted family man will help Coming from the Coast Guard helping people comes naturally to for Wendell. I've known him for over a decade and and this devoted family man will help "steer" you in the right direction with your next vehicle purchase. More

Friendly staff I just bought a used vehicle at Courtenay Mazda and was pleased with the experience. The sales staff were friendly and answered all my questions. The I just bought a used vehicle at Courtenay Mazda and was pleased with the experience. The sales staff were friendly and answered all my questions. The only negative I found was dealing with the finance guy, Logan. I found him to be quite unfriendly and even off putting to some extent. More so after he realized I wasn't interested in any extra warranties. Maybe he didn't like not getting a commission. Who knows. Irregardless, I probably will buy another vehicle from them. More