Courtenay Mazda

Great service as usual I live Campbell River but choose to get my car serviced at Courtenay Mazda. Sure it's out of my way but the great service I get makes it worth my time I live Campbell River but choose to get my car serviced at Courtenay Mazda. Sure it's out of my way but the great service I get makes it worth my time. They've been servicing by current car since 2007 so I've seen a few turnovers in the staff, but the one thing that's always consistent is the way they listen to your needs. Keep up the good work. More

My fun day buying my car.. Well let's say this adventure started with a very nervous lady..... adventuring for my first time to buy a car all on my own... with no financial supp Well let's say this adventure started with a very nervous lady..... adventuring for my first time to buy a car all on my own... with no financial support for anyone.... As I said in the dealer ship I'm a big girl now.... hehe.... Chantelle and Logan made this very easy for me.... Any questions I had they quickly answered, even if I felt it might be a stupid question not once did they make me feel like I was asking a stupid question..... They also spent many hrs working with me, be it emails, text or me being at dealership.... I will recommend this dealership to everyone.... I even have to say a few days after I bought my used car, it had a little glitch and threw an engine light at me.... that same day I was up at Mazda and it was fixed thanks to the quick work of kyle there service manager and there awesome shop.... I was there no more than an hour...... thank u thank u Courtenay Mazda,Chantelle, Logan and kyle...... I will be back one day to buy a brand new car from you guys....... ?????????? More

An overall positive experience Gaye knew a lot about the different models of cars we test drove. She was very informative and helpful. The prices were reasonable. I feel like I got Gaye knew a lot about the different models of cars we test drove. She was very informative and helpful. The prices were reasonable. I feel like I got a good deal More

Easy, informative and open discussions Everything we experienced was pleasant and professional. All the staff we met were very friendly. The dealership was enjoyable to walk around. Our sal Everything we experienced was pleasant and professional. All the staff we met were very friendly. The dealership was enjoyable to walk around. Our salesperson,Gaye, was great. More

Super easy and friendly experience I purchased my first car from Courtenay Mazda yesterday and had a super quick and easy experience. The saleswoman, Chantelle, was very friendly, easy I purchased my first car from Courtenay Mazda yesterday and had a super quick and easy experience. The saleswoman, Chantelle, was very friendly, easy to talk to, answered all questions I had with no problems and made the experience a total breeze. I really felt that I was valued and cared for as a person looking for a first car and not just a customer making a purchase. I would definitely recommend this dealership to anyone looking to buy a vehicle. More

overall positive experience From Nanaimo, bought a ford f150 lariat. I would describe my experience as positive, saw this truck advertised on craigs list and popped in to have a From Nanaimo, bought a ford f150 lariat. I would describe my experience as positive, saw this truck advertised on craigs list and popped in to have a look, went on a lengthy road test with Chantelle and she did her best to answer all of my questions (I didn't expect her to know everything about every unit on the lot), she was patient, and actually listened to my rambling while we drove. Yes, there is an old BINOS restaurant in Courtney too lol. She was accommodating and did not rush me to return, no pushy questions, much appreciated. When we returned she did some research on the questions she could not answer during the road test and got answers for all of my questions, thanks! Got a reasonable amount of money for my trade. Because I am a mechanic by trade, I felt it necessary to do my own inspection of the unit, and they put it on the hoist for me to inspect myself, I found the grille had some damage (wasn't a huge deal, just cracked and small piece missing) and Corey deducted an acceptable discount from the price, there was no argument or drama, just negotiation. I noticed there was no box liner and they agreed to add the cost of having it done in Nanaimo added to the deal so I could leave with it instead of waiting and returning again later. We came to an agreement and did the deal that day, I returned home with this new-to-me truck, and am very happy with it, Thanks Guys. More

Comparable customer service to Lexus Up until the minute we walked into Courtney Mazda my husband wanted to replace our 2004 Lexus RX30 with another Lexus. I wasn't convinced that retirem Up until the minute we walked into Courtney Mazda my husband wanted to replace our 2004 Lexus RX30 with another Lexus. I wasn't convinced that retirement to a small BC coastal community warranted another luxury vehicle. Gaye Williams had been referred to us by friends and she was fantastic. She was knowledgeable, courteous and helpful throughout the entire process. After test driving the CX-5 and CX-3 we decided that the CX-5 Grand Touring with Tech package made the most sense for us. The price was what we had expected to pay and the purchase was straightforward. If the customer service continues to be as good as the initial purchase this will be a comparable experience to the type of customer service that we have experienced with Lexus and Mercedes Benz in the past. The entire experience was positive and effortless. More

Great experience Courtenay mazda has given me the chance to get my first vehicle and the service was good, fast and I recommend anyone who is looking to get their fir Courtenay mazda has given me the chance to get my first vehicle and the service was good, fast and I recommend anyone who is looking to get their first vehicle. Thanks to Barry and Logan More

Great service! Thanks Chantelle, Cory and Logan for your help and friendly service. Will be returning to Mazda for any of our future vehicle needs or servicing. Thanks Chantelle, Cory and Logan for your help and friendly service. Will be returning to Mazda for any of our future vehicle needs or servicing. More

A great experience over all and never any pressure I went to the dealership to check out the new Miata; Barry was very helpful and open. As I am 75 and concerned about my ability to get in that type of I went to the dealership to check out the new Miata; Barry was very helpful and open. As I am 75 and concerned about my ability to get in that type of car. He took me outside (in the rain) and I quickly found out that entry and exit was not a problem. Back inside he answered more of my concerns, gave me a spec sheet on the car in question as well as a costing on a build car. I then left saying I would get back to him in a day or two. When I returned he suggested I take a test drive but I told him I wanted to get pricing and financing covered first. He asked a few questions the took the information to Cory who returned in a few minutes with a complete cost breakdown on 6 year financing. with that information Barry and I went for a test drive. I picked the route and it was lengthy but very satisfying for me. I returned the next day and closed the deal. Cory did up the paperwork and I left with my new car. I was comfortable with all the negotiations, feel I paid a fair price and would recommend Courtenay Mazda to any of my friends. More