Cooksville Hyundai

Terrible experience with both the sales department and the service! They sold me a new Palisade which turned out to be a lemon. I went back with the car within a week mentioning several problems i found w the service! They sold me a new Palisade which turned out to be a lemon. I went back with the car within a week mentioning several problems i found with the car and none of them were addressed, as they "could not replicate the issues", even though the issues were quite evident! Had to go to another dealership and get Hyundai Canada involved for them to acknowledge that there are major problems with the car! First of all don't expect any kind of help or customer care from this dealership, once they got your money that is it, there's absolutely no after sales care at all. And the service department, as i mentioned above they are useless, if you need anything more than an oil change you should probably stay away. If you don't want any hassle and head ache then stay away from Cooksville Hyundai! The bad customer service comes from the top in this place, even though i copied the GM on several of my communications, i've never heard from him and more so my last 2 emails directed to him and the assistant sales manager were left unanswered! More

Superb service. Customer is treated with respect and kindness. Work is done as requested. No extra things pushed at one. My sixth year coming here. Lovely little Hyundai treat/gift at the end. It is al kindness. Work is done as requested. No extra things pushed at one. My sixth year coming here. Lovely little Hyundai treat/gift at the end. It is always a pleasure to come to this dealership.. Very courteous and helpful to me as a senior with walking limitations. More

Each visit is stress free and handles in a timely and professional al manner. Thank you! professional al manner. Thank you! More

They told me my appointment would take 1/2 hour and they were very accurate. were very accurate. More

I had an excellent experience in the service department. The staff were friendly and efficient the store was clean and safe and I was very comfortable The staff were friendly and efficient the store was clean and safe and I was very comfortable More

Excellent experience with Sam in reception & Service Dept re Mfr safety recall. 1st time , will return in future. re Mfr safety recall. 1st time , will return in future. More

Just bought a new 2022 Santa Fe great car and great experience from Cooksville Hyundai, go to Taskeen Iqbal he is very professional and provides great service. experience from Cooksville Hyundai, go to Taskeen Iqbal he is very professional and provides great service. More

The best staff for sales and service! I am always pleased with the excellent service levels too! with the excellent service levels too! More

Paul was great at explaining what my car needed to have done. Very professional and kind! The oil change was done so quickly! Really great service! done. Very professional and kind! The oil change was done so quickly! Really great service! More

Customer service was not friendly and welcoming when I checked in my car today for the recall and service. After I picked up my car, I noticed the temperature reading of the A/C and outside was changed to checked in my car today for the recall and service. After I picked up my car, I noticed the temperature reading of the A/C and outside was changed to Farenheit and being a new user of this car I decided to call back service and asked how I can change back the reading to Celsius. I didnt get an answer, in short they dont know and they cant help unless I bring the car back to the dealer!!! I was already miles away but rather than dig up the manual I decided to drive back!! This is not the lousy customer service I was expecting from this Hyundai dealer. I have to acknowledge Amit for coming to my aid so quickly and he knew i was really irked and agitated. Not a pleasant experience for a first time lessee of Hyundai vehicle. More