Cooksville Hyundai

They told me my appointment would take 1/2 hour and they were very accurate. were very accurate. More

I had an excellent experience in the service department. The staff were friendly and efficient the store was clean and safe and I was very comfortable The staff were friendly and efficient the store was clean and safe and I was very comfortable More

Excellent experience with Sam in reception & Service Dept re Mfr safety recall. 1st time , will return in future. re Mfr safety recall. 1st time , will return in future. More

Just bought a new 2022 Santa Fe great car and great experience from Cooksville Hyundai, go to Taskeen Iqbal he is very professional and provides great service. experience from Cooksville Hyundai, go to Taskeen Iqbal he is very professional and provides great service. More

The best staff for sales and service! I am always pleased with the excellent service levels too! with the excellent service levels too! More

Paul was great at explaining what my car needed to have done. Very professional and kind! The oil change was done so quickly! Really great service! done. Very professional and kind! The oil change was done so quickly! Really great service! More

Customer service was not friendly and welcoming when I checked in my car today for the recall and service. After I picked up my car, I noticed the temperature reading of the A/C and outside was changed to checked in my car today for the recall and service. After I picked up my car, I noticed the temperature reading of the A/C and outside was changed to Farenheit and being a new user of this car I decided to call back service and asked how I can change back the reading to Celsius. I didnt get an answer, in short they dont know and they cant help unless I bring the car back to the dealer!!! I was already miles away but rather than dig up the manual I decided to drive back!! This is not the lousy customer service I was expecting from this Hyundai dealer. I have to acknowledge Amit for coming to my aid so quickly and he knew i was really irked and agitated. Not a pleasant experience for a first time lessee of Hyundai vehicle. More

Great customer service. Over the years I’ve been happy with the options of maintenance levels and I had zero issues utilizing warranty when it was applicable. Paul, I appreciate you taking time to explain with the options of maintenance levels and I had zero issues utilizing warranty when it was applicable. Paul, I appreciate you taking time to explain the “why” behind some of the preventative services. Paul put out all the options on the table and we picked them together. It feels like partnership where we both win; not like the poker game some other shops play. It’s why I exclusively go to Cooksville Hyundai for every service. Thank you. P.S. Love the Uber service; I appreciate that addition More

so I serviced my car here yesterday and 3 hrs after I left my car caught fire with my kids in the car ! worst place !! left my car caught fire with my kids in the car ! worst place !! More

Cooksville Hyundai staff were pleasant and helpful, and treated me fairly on a service issue that would normally have been covered as a warranty item, had I known about the TSB which applied to it. treated me fairly on a service issue that would normally have been covered as a warranty item, had I known about the TSB which applied to it. More