Cooksville Hyundai

Excellent service Great service, my 2017 Santa Fe was serviced very promptly and on time as promised. This was my 2nd Service completed at Cooksville Hyundai and I coul Great service, my 2017 Santa Fe was serviced very promptly and on time as promised. This was my 2nd Service completed at Cooksville Hyundai and I couldn't be happier with the way I was treated. Service Manager Steve DaCosta is very friendly and kind. He took it upon himself to check to see if there were any outstanding recalls and dealt with them accordingly. This dealer is not close to my home but they definitely have superior service over the local dealer located closer to me. I will be taking my vehicle here for all future needs, highly recommended. Rich Wilkins More

Great Experience Its that time again. I had to bring my Elantra in for its schedule service 3 maintenance while out of town. This dealership had great reviews and open Its that time again. I had to bring my Elantra in for its schedule service 3 maintenance while out of town. This dealership had great reviews and opened on Saturday !! I would recommend this dealership to anyone looking to bring their car in. They were quick and efficient. And included a free car wash. My Elantra came out looking amazing. The staff were all super friendly and helpful. I would def stop here again. More

Purchase of 2018 Hyundai Elantra Walked into the dealership to purchase a new 2018 Elantra and my salesperson was Ross Johnson. I had done all my research on the car and had my clipbo Walked into the dealership to purchase a new 2018 Elantra and my salesperson was Ross Johnson. I had done all my research on the car and had my clipboard and questions ready! Ross was great and took the time to address all my questions and concerns! I got the price within my budget along with snow tires, rims and an underspray! Ross explained everything in the car and was very knowledgeable. He even went on his day off to pick up the car from London for me! Great service and would definitely recommend Ross to anyone looking for a car at that dealership! Thanks! More

Awesome Customer sevice All the employs are very helpful. When I purchased my car Amit helped me. He still help me whenever I have a question regarding my vehical or service All the employs are very helpful. When I purchased my car Amit helped me. He still help me whenever I have a question regarding my vehical or service More

service Wayne did a great job, car was fixed within 2 days. It would have been nice to have gotten a rental car as the vehicle is only 2 years old Wayne did a great job, car was fixed within 2 days. It would have been nice to have gotten a rental car as the vehicle is only 2 years old More

Work & Inspection not entirely completed-Cooksville Hyundai I called to make an appointment and other than the regular required oil change I mentioned that there was a troubling vibration and if they could insp I called to make an appointment and other than the regular required oil change I mentioned that there was a troubling vibration and if they could inspect the issue. I also asked that the tires be inspected to rule that out as a potential issue. I get the feeling this was not documented correctly on my initial call when booking my appointment. When the recall and oil change work was completed I was told that the tires were fine and that the issue was likely due to snow and ice build up around the wheel wells, etc. Which they removed. The rear tire was showing a bulge on the sidewall which was not mentioned or addressed when I was told my car was ready. This was clearly visible. If they spent the time to clean around the tires and inspect the tire tread how was this bump/bulge not noticed? Instead I was offered a "discount" on one new tire which did not seem like a discount at all. Will be purchasing my new tire/tires elsewhere and will not be coming back to the cooksville Hyundai dealership. Will also be the last place I recommend my friends and family with Hyundai vehicles unless they are dealing with a warranty or recall issue. There has also been 3 different recalls on my 2015 Hyundai Sonata Sport. Lastly, if you intend to come here for just an oil change, don't. Unless you have an extra 2-3 hours to spare, or were offered free oil changes when you purchased your vehicle. The only good thing I can say about this place is the friendly staff which is to be expected from any dealership. This wasn't the only negative experience I've had here but was by far the absolute worst. I am extremely disappointed in Hyundai and sincerely expected a lot more. More

Great customer service team. Friendly dealership that makes the service experience easy and stress free. I have been in a few times for service and have always been dealt with qui Friendly dealership that makes the service experience easy and stress free. I have been in a few times for service and have always been dealt with quickly and professionally by the staff. More

Prompt fast and quality service Special thanks to Mr Wayne Pett....he is the STAR of this location. Always helpful....always great. I keep here mostly because his great professional Special thanks to Mr Wayne Pett....he is the STAR of this location. Always helpful....always great. I keep here mostly because his great professional service More

Very good experience. I dealt with Ross and Jade(Sales and finacing) they both made buying my car a very pleasant experience. I would recommend this dealership based on the I dealt with Ross and Jade(Sales and finacing) they both made buying my car a very pleasant experience. I would recommend this dealership based on the people I dealt with. J. KILLINGBECK More

Service is ok Overall quality is good but they ask me to air filter without any notifications in advance after I already gave my car for service. So I ended up payi Overall quality is good but they ask me to air filter without any notifications in advance after I already gave my car for service. So I ended up paying almost $100 more. That’s not pleasant. More