Comox Valley Volkswagen

I have bought 9 vehicles in total from Jim Revenberg over the past 12 years, 6 from when he had Nissan (all new), and 3 from Volkswagen (1 new, 2 used). First of all, the sales people and the sales and finance managers are all top notch. Then just as important, the technicians are the best in town. And parts is great as well. I am sorry to see the occasional bad experience reviewed (here) but things happen. That has certainly not been my experience, this time with salesman Eric Meilleur (that means "Best"), and he is.

Came here to trade in my wife's car for a new Passat and just wanted to leave this review. I have purchased many new cars in the past and I have to say hands down this was the best experience ever. No pressure and we were able to come to a very fair deal. Very upfront with the costs after we negotiated and no hidden costs on my way out either. I really dislike dealerships that are pushy and high pressure and this place wasn't like that at all. I will definitely recommend this dealership to my friends and co-workers. I first went to Harbourview VW in Nanaimo because they were closer but they didn't want to give me the time of day. Comox Valley VW is truly a A+++ dealership and VW Canada should be proud. I'm going to purchasing a vehicle for myself next year, Jetta GLI, and will be coming here first.

As a longterm client who has purchased 9 vehicles here in the past three years I am terribly disappointed. After agreeing on a payment and telling me to come over, I take a ferry and get there to find out deceptively they put 7500$ as a down payement and never told me however they told me my payment was met as per my request. Once i voiced my discomfort the blame got pushed one ME and tried to make as if I was stupid to expect that with no money down. (Keeping in mind I had said 0 down to the sales manager and to the finance manager when he took my credit app the night before) I cannot believe the level of disorganization at this dealership we just got a brand new GTI a month ago only 1 key and 3 payments for our old car have come out and none for our new car, we then get mailed papers witnout any notice expected to sign new papers for 8$ more a month, um did we not already take delivery? Nice try Comox Valley Volkswagen but that will be the LAST vehicle I buy or recommend. Atleast buy me lunch if your going to try and xxxx me.

I cannot say enough about the deal maker, sales associate David Bui. He was the one who offered every angle in order to accommodate my needs - I have never had a sales person who knew more than I do, and actually SOLD me a car.