As a longterm client who has purchased 9 vehicles here in the past three years I am terribly disappointed. After agreeing on a payment and telling me to come over, I take a ferry and get there to find out deceptively they put 7500$ as a down payement and never told me however they told me my payment was met as per my request. Once i voiced my discomfort the blame got pushed one ME and tried to make as if I was stupid to expect that with no money down. (Keeping in mind I had said 0 down to the sales manager and to the finance manager when he took my credit app the night before) I cannot believe the level of disorganization at this dealership we just got a brand new GTI a month ago only 1 key and 3 payments for our old car have come out and none for our new car, we then get mailed papers witnout any notice expected to sign new papers for 8$ more a month, um did we not already take delivery? Nice try Comox Valley Volkswagen but that will be the LAST vehicle I buy or recommend. Atleast buy me lunch if your going to try and xxxx me.