Comox Valley Volkswagen

Came here to trade in my wife's car for a new Passat and just wanted to leave this review. I have purchased many new cars in the past and I have to say hands down this was the best experience ever. No pressure and we were able to come to a very fair deal. Very upfront with the costs after we negotiated and no hidden costs on my way out either. I really dislike dealerships that are pushy and high pressure and this place wasn't like that at all. I will definitely recommend this dealership to my friends and co-workers. I first went to Harbourview VW in Nanaimo because they were closer but they didn't want to give me the time of day. Comox Valley VW is truly a A+++ dealership and VW Canada should be proud. I'm going to purchasing a vehicle for myself next year, Jetta GLI, and will be coming here first.

As a longterm client who has purchased 9 vehicles here in the past three years I am terribly disappointed. After agreeing on a payment and telling me to come over, I take a ferry and get there to find out deceptively they put 7500$ as a down payement and never told me however they told me my payment was met as per my request. Once i voiced my discomfort the blame got pushed one ME and tried to make as if I was stupid to expect that with no money down. (Keeping in mind I had said 0 down to the sales manager and to the finance manager when he took my credit app the night before) I cannot believe the level of disorganization at this dealership we just got a brand new GTI a month ago only 1 key and 3 payments for our old car have come out and none for our new car, we then get mailed papers witnout any notice expected to sign new papers for 8$ more a month, um did we not already take delivery? Nice try Comox Valley Volkswagen but that will be the LAST vehicle I buy or recommend. Atleast buy me lunch if your going to try and xxxx me.

I cannot say enough about the deal maker, sales associate David Bui. He was the one who offered every angle in order to accommodate my needs - I have never had a sales person who knew more than I do, and actually SOLD me a car.