Columbia Chrysler
Richmond, BC
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618 Reviews of Columbia Chrysler
First Fiat purchase Warm, friendly, considerate, tailoring the need and follow up with care. Thank you for the great service Terry Zheng! Would totally recommend the team Warm, friendly, considerate, tailoring the need and follow up with care. Thank you for the great service Terry Zheng! Would totally recommend the team there :) More
"Above and Beyond by everyone involved" My 2010 Dodge Ram was involved in a hit and run, just as it was about to be paid off. ICBC wrote it off but did me more than square in the end, maybe My 2010 Dodge Ram was involved in a hit and run, just as it was about to be paid off. ICBC wrote it off but did me more than square in the end, maybe my claim free 40 years of driving helped, and the whole team at Columbia also ensured we were treated more than fairly, even tossed in a couple free goodies along with a small price reduction on the used 2013 Ram we found. This has been our 3rd purchase now thru Columbia. We've dealt with Ferdi each time and recommend him to anyone seeking to purchase a vehicle without that typical "Car Salesman" feeling surrounding you during your search and inevitable purchase. More
A Happy Auto Purchase Experience A totally different experience from a leading brand auto dealer we visited a bit earlier. At the other dealer, we were asked if we mind waiting 2 hou A totally different experience from a leading brand auto dealer we visited a bit earlier. At the other dealer, we were asked if we mind waiting 2 hours because the sales people were busy. When we said we didn't mind, they called us after lunch to make an appointment for another day! At Columbia Chrysler, David greeted us immediately after we parked our vehicle. His cheerful disposition and attention to details gained our trust and made us comfortable at our first visit to Columbia Chrysler. Other members (Kevin, Bogdan) were equally professional in presenting details to us in a clear and concise manner. It is my first purchase of a new vehicle in 14 years, we are new to FIAT and hope to achieve if not exceed the satisfaction gained with our family vehicles. More
Blake i dealt with Blake, and he was very helpfull and exited to get what i want it , warm and welcome atmosphere , will recommend to any one to come over i dealt with Blake, and he was very helpfull and exited to get what i want it , warm and welcome atmosphere , will recommend to any one to come over for good deals. More
Win Win Deal Every deal I make here either for myself or my family and friends, it is always satisfying in the end after little negotiation. People are so helpful Every deal I make here either for myself or my family and friends, it is always satisfying in the end after little negotiation. People are so helpful with no attitude whatsoever. Especially Larry the Sales Manager, He fills customers with lot of fun and yet good advice. I really feel welcomed as VIP by all the staff. Big inventory to choose from. They help you to find what you are looking for. New guy Julian also very very humble and helpful. I will give them first chance whenever I feel like buying a new vehicle. Thanks again Larry and staff!! More
Great experience! Would recommend I can't say enough about how smooth my purchase went. From start to finish I dealt with a professional "Blake Braun". I will definitely be returning a I can't say enough about how smooth my purchase went. From start to finish I dealt with a professional "Blake Braun". I will definitely be returning again in a couple of years for my next truck. I also won't hesitate to refer my friends and family for their future purchases. More
Happy with the purchase Ask for Blake, he was fantastic from the moment I called about the vehicle till we drove it off the lot. He answered all our questions and went out o Ask for Blake, he was fantastic from the moment I called about the vehicle till we drove it off the lot. He answered all our questions and went out of his way to ensure we were happy with the final purchase. Would highly recommend Blake, great customer service ! More
Great experience Had a great experience where I felt the salesperson informed me fully of the benefits of the vehicle and seemed very knowledgeable and even picked us Had a great experience where I felt the salesperson informed me fully of the benefits of the vehicle and seemed very knowledgeable and even picked us up from our place. Also on the follow up he picked up our vehicle that was due for service to make up for us being called in for service in error previously to rectify the issue. More
Blake at Columbia Chrysler Blake was an excellent salesman, he went above and beyond to make sure my customer experience was as good as can be. I would definitely recommend Blak Blake was an excellent salesman, he went above and beyond to make sure my customer experience was as good as can be. I would definitely recommend Blake to my friends and family. More
Sales team is phenomenal Sales team has done a fantastic job, they got me the vehicle I needed for the price I needed too. Service Department needs a lot of work. 3 visits Sales team has done a fantastic job, they got me the vehicle I needed for the price I needed too. Service Department needs a lot of work. 3 visits to fix a flat tire, and now a 3rd visit for my horn randomly going off. The first month I had the vehicle it had to come in for a minor issue for an airbag and the truck seems to be plagued with these kind of issues. I have had the vehicle for about 5 months, and it has been in the shop for 7 days for various issues, each day costing me about $300.00. I've lost almost $3000.00 in lost wages because of this truck. I'm not happy with the truck, it is my 3rd dodge truck and I'm getting to the point where I won't own another one. Im not happy with the service department and their inability to preform the work properly the first time. More

















