
Columbia Chrysler
Richmond, BC
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614 Reviews of Columbia Chrysler
New Car Extremely happy with the service from the dealership and my new vehicle that I purchased. Luke and Brad were very helpful throughout the whole process Extremely happy with the service from the dealership and my new vehicle that I purchased. Luke and Brad were very helpful throughout the whole process. More
Great experience! We had a very stress free and honest experience with salesman Cameron. Not only was his service impeccable, it continued throughout our experience wit We had a very stress free and honest experience with salesman Cameron. Not only was his service impeccable, it continued throughout our experience with the Finance and Insurance team. We will definitely recommend Columbia Chrysler and will continue to work closely with their service centre for any future requirements. We couldn't be happier with our new purchase and overall experience. More
excellent service help me a lot finding a vehicle i want that fit on my budget. pretty smooth and quick to trade in and purchase a new vehicle, i recommend this guy for help me a lot finding a vehicle i want that fit on my budget. pretty smooth and quick to trade in and purchase a new vehicle, i recommend this guy for who wants to purchase new vehicle, great service thumps up More
Buying van was ok, oilchanges and servicing are terrible Buying my grand caravan was an alright experience, the problem starts with the service department! It repeatedly takes them three to five hours holdi Buying my grand caravan was an alright experience, the problem starts with the service department! It repeatedly takes them three to five hours holding my vehicle hostage to do a simple oil change, add anything else to that and it will take even longer. This happens any day of the week busy or slow, 5 or more oil changes so far and I'm pissed they still haven't sped up at all. Part of my van pricing was free oil changes for life but it dosnt seem worth it if I have to waste most of a day doing it, back to using reliable mr lube again! More
Great experience Dustin was super helpful, very knowledgeable and friendly. He showed me the vehicle in great detail, sent a video when I wasn't able to come in, even Dustin was super helpful, very knowledgeable and friendly. He showed me the vehicle in great detail, sent a video when I wasn't able to come in, even offered to pick me up! Then he came in early to accommodate me. Also, No surprise hidden costs which was a huge bonus! More
Friendly and patient I found that the service personnel was ver friendly and willing to answer any questions and concerns I had. He was very patient and answered my questi I found that the service personnel was ver friendly and willing to answer any questions and concerns I had. He was very patient and answered my questions really well. More
Great customer service This dealership has a great service department. I've spoken to the service manager a number of times regarding my vehicle for different issues and he This dealership has a great service department. I've spoken to the service manager a number of times regarding my vehicle for different issues and he has been the most helpful out of any past dealings I've had with other companies. They are honest and the management goes above and beyond to satisfy their customers. Good job Chrysler! More
Bought a new 2016 Jeep Renegade Trailhawk After emailing the Dealership initially, We had a response in the manner requested. Overall experience was good, a little slow at times but they are b After emailing the Dealership initially, We had a response in the manner requested. Overall experience was good, a little slow at times but they are busy and buying a car is never too quick. Dustin was a great help, Easy to talk to and Work with. Dustin is not pushy and does his very best to get you what you want and asked for. Thanks :) He was even nice enough to throw in a couple goodies at the end. 5 STARS FOR DUSTIN!!! Only complaint we have is the Inventory seems to be unorganized and not sure if the Managers are aware of what is in stock and features of the vehicles they ask the Salesman to show the Customer. After test driving the Cherokee first, We slept on it and then wanted to check out the Renegade. We ended up getting the Trailhawk version. Which is a great choice for anyone looking for a Compact Off-Road SUV that is still at home commuting around town in a comfortable relaxed manner. Positive note about the FCA is the amount of ways you are able to get a vehicle customized to your own need. Oh and having In-House Insurance is a great Bonus, This should be more of a normal operation for dealerships Nation-Wide. Thanks for all your help and We love the Jeep :) Nicole & James More
Top notch Great service. Carrie was really kind and helpful throughout my visit. Her having answers to all of my questions reflects the amazing quality of the e Great service. Carrie was really kind and helpful throughout my visit. Her having answers to all of my questions reflects the amazing quality of the entire company. More
Fantastic Vehicle and Sales Experience I had the pleasure of purchasing a new 2017 Chrysler Pacifica (8 seater Stow 'N Go) from Columbia Chrysler. We have been dreaming of a car like this I had the pleasure of purchasing a new 2017 Chrysler Pacifica (8 seater Stow 'N Go) from Columbia Chrysler. We have been dreaming of a car like this (as we have a large family) for years and it has finally arrived. Our sales consultant, Anson Wang, was aware of our requirements before it was available and kindly kept an eye out for one when the new model arrived at the dealership so I can take one for a test drive. He listened well, was very responsive, professional, courteous, and friendly, and quite knowledgeable about the features of the new vehicle when I test drove it which was comforting. The dealership was very accommodating and respectful of our needs, style/color of vehicle we wanted, and budget, and helped us/kept us informed throughout the sales, ordering, delivery, and purchase/financing process (with Howard Yu). Great service overall. Thanks Anson and Howard and team at Columbia Chrysler. More