Columbia Chrysler

Easy to deal with We recently bought a used vehicle here. The sales rep (Jay Harold) was very straightforward and easy to deal with. He didn't waste our time or play We recently bought a used vehicle here. The sales rep (Jay Harold) was very straightforward and easy to deal with. He didn't waste our time or play any of the games that seem common elsewhere. We appreciated the pricing, and the lack of documentation and other fees which quickly add up. We would certainly consider buying from this dealership again. More

Positive Experience From the first contact to closing the deal was easy and pleasurable. Jay was a straight shooter and great to deal with. Highly recommend this gentlema From the first contact to closing the deal was easy and pleasurable. Jay was a straight shooter and great to deal with. Highly recommend this gentleman. Thanks Jay!!! More

Dustin is the best! He makes sure we’re taken cared of and is being treated with utmost service unlike the other dealerships! We came back for another new vehicle and we were amazed at how well he knows w and is being treated with utmost service unlike the other dealerships! We came back for another new vehicle and we were amazed at how well he knows which vehicle to choose considering our budget to get the best car possible to fit our needs! We definitely trust him because of his cheerful and caring character and always giving us the best deals! Your rock, Dustin! More

I am so pleased with the service at columbia Chrysler. Luke and F.j were very nice and helpful . I'm driving away in a new 2019 compass so happy . Thank you to the great team at Columbia Chrysler. Two Luke and F.j were very nice and helpful . I'm driving away in a new 2019 compass so happy . Thank you to the great team at Columbia Chrysler. Two thumbs up . More

If we can just give you more than 5, we will do. Last night we bought our 2nd vehicle, I, my husband and our daughter Dennise really appreciated JUSTIN. He exceeded more than we expected, I always belie night we bought our 2nd vehicle, I, my husband and our daughter Dennise really appreciated JUSTIN. He exceeded more than we expected, I always believe product is just the secondary thing to make the client very happy. The most important is how you treat them well with respect and sincerity. 2 thumbs-up to Justin! You have our words that we will spread the good words about you! You are truly a mazing and great in everything :) Teresa, Ace and Dennise Espiritu. More

Poor Service Centre care My HVAC on a dodge has been having issues for the past 2 years, I replaced the unit and the lights still persisted on and off. There is an electrical My HVAC on a dodge has been having issues for the past 2 years, I replaced the unit and the lights still persisted on and off. There is an electrical issue with this vehicle and the dealership mechanics do not know how to fix it. I have taken this repeatedly to and even talked to the Service Manager Rob Lo. Same excuse every time that they need to "replace" the HVAC which has already been replaced once. completely frustrated. I don't think the Service department is being managed well by Rob. He should be reviewing all work orders to ensure the correctness of work and customer satisfaction like other dealerships. Today Sept 10 I visited the dealership and handed in the Van for another look and to fix my Horn issue - but the result was the same. No repairs are done to HVAC, work not checked properly, supervised and ensured for the correctness of repair. Dodge does not make Vans and trucks that are not repairable. Such BS. I got the Van it was not vacuumed or cleaned. This is a common occurrence again no attention to detail of service. When I took the van into the bay a parts delivery vendor started cursing me and threatening to beat me up! Lol. I was just taking the Van to the vacuum bay he was behind and started calling me names and giving me bad words for not being patient, not sure why. Then a Columbia Dodge employee intervened in our exchange and started threatening me. The service manager Rob came out with another employee who was also yelling at me and when I explained the situation he just stood there. He didn't take any action. Not even a friendly gesture of support or regret at his employees yelling at me. I then spoke to the Sales Manager Brad and his colleague who was more sympathetic. The sales team is good here but Service needs considerable improvements in workmanship, service attitude and customer satisfaction - including a change in staff and young advisors. Change is needed at this dealership if they are to retain customers. I suspect they don't give a toss though! Thank you. More

Good, simple experience F. Jay Harold was great to interact with. Always quick to get answers to questions and good company on the test drive. Was honest with me about the pr F. Jay Harold was great to interact with. Always quick to get answers to questions and good company on the test drive. Was honest with me about the pros and cons of the vehicle I was looking at and never tried to force anything on me I didn't need. Did the financing with JP Velasco and he was also a pleasure to work with. Worked within my budget to give me what I needed. Next time I'm in need of a car, I'll definitely return to Columbia Chrysler! More

I had an excellent experience here I dealt with some real professionals over the phone mostly since I’m four hours away and upon my arrival everything was as it should be ready to go no hassles no gimmicks s professionals over the phone mostly since I’m four hours away and upon my arrival everything was as it should be ready to go no hassles no gimmicks so give them a whirl you won’t be disappoint. More

This guy is a straight shooter. Test drove my Jeep on my day off and was back to purchase that saturday. Thanks for all your help Jay day off and was back to purchase that saturday. Thanks for all your help Jay More

Dealt with F Jay Harold in internet sales and he was awesome. He tried really hard to make the deal work on the vehicle my fiance wanted and in the end he made it possible for us to get it! He's a reall awesome. He tried really hard to make the deal work on the vehicle my fiance wanted and in the end he made it possible for us to get it! He's a really nice guy and we definitely feel like he went the extra mile for us! Everyone else at the dealer was also very nice and helpful! EDIT: Found out a month later that the used vehicle we bought still had a warranty on it even though our finance person told us the warranty had already expired on the vehicle while he was trying to sell us an extended warranty. Happy to have a warranty, sad someone at this dealership lied to us. More