Classic Honda

Top of the world Hi Honda Classic Thanks Manmohan brik to select the right car for me.I really appreciate his dedication and excellent positive behavior . Th Hi Honda Classic Thanks Manmohan brik to select the right car for me.I really appreciate his dedication and excellent positive behavior . Thanks Manmohan brik.... More

Dishonesty used to close a deal I agreed to lease a 2015 Civic from Classic Honda in December. I notified them that I wanted sirius satellite radio and GPS. They offered add on cons I agreed to lease a 2015 Civic from Classic Honda in December. I notified them that I wanted sirius satellite radio and GPS. They offered add on consoles for my dash and when I refused because it would look bad they said they would install an aftermarket system which would include the sirius and GPS. They also added in alloy wheels at their own offering, which I agreed. When I went out pick up the car the alloy wheels were aftermarket as well ( this was not mentioned, we figured we would get honda wheels) plus they looked terrible. The in dash system looked like it was from 10 years ago and didn't work. They could not get my ipod to work and when I said we should try plugging it into the car the sales person said they disabled it as it would conflict with the GPS. I tried using my voice commands and he said those are also disabled because of the GPS. None of this was told to me when I agreed to the installation. I got very upset and complained about the car and asked to speak to a manager, i was told it was Saturday and they were busy. Finally someone came out and my husband and I ask them to take the car back, it looked terrible and didn't work and they refused. So we asked them to take everything out, GPS system and wheels. If we were going to be stuck with the car we didn't want something that half worked and looked like garbage. I called the gm at classic honda and told him the situation, he said that knew abut the ipod not working before I picked up and never told me. He said he was planning on calling me three days after I picked up to come back and get it repaired, and that if he had come out while we were complaining about the system that he would of told us to leave and that he is not doing anything to the car. when we picked up the car that night we told the sales guy again this is not the car we wanted. We wanted satellite and GPS and we are getting none of that. He continued to say this is the car you want, he said it so much that my husband got irate and starting yelling the it is not the car we want. Just as proof of their lack of ethics I realized that I still had the GPS manual that the sales guy gave me and looked it up online. It was a system from 4 years ago. I have contacted ontario motor vehicles and filed a complaint with the BBB. The dealership responded to my BBB complaint and would not address the fact of the GPS being old or the system not working, they would only talk abut how their feelings were hurt because my husband was yelling. They offered me a 250 parts credit but made note that it was only being offered because they wanted to protect their rating, not because they are in the wrong. It is too late for me to fix this situation but I am hoping that I will prevent someone else from getting into the same situation. This is a very dishonest company. Please steer clear. More

Very rude. The salesperson will do anything to get you in the dealership and then lies, lies and lies. Do not trust anybody over here. They got to remember that their salary/commission gets paid when they se the dealership and then lies, lies and lies. Do not trust anybody over here. They got to remember that their salary/commission gets paid when they sell a car and not when xxxx off people. Got options, will excercise. More

The worst experience buying a car ever. They misled me through the process and forced me into buying addons that I did not need. When I complained to the Sales Manager, He said it was my fault that I didn through the process and forced me into buying addons that I did not need. When I complained to the Sales Manager, He said it was my fault that I didnt pay attention at the time of purchase and said he couldnt care less if I ever came back. This is after buying a new car from them and recommending them to others. Stay away from these guys. There too many delaerhships out there that really want your business. More

I avoid going to this dealership whenever possible because of the regularly poor service. The wait times are lengthy, the staff are poorly educated about the product, they lack common sense. because of the regularly poor service. The wait times are lengthy, the staff are poorly educated about the product, they lack common sense. More

Very unhappy with their standard of work. Unreliable and untrustful salesperson and manager who will say all kind of lies to get you in the door and then try to defend their lies by blaming and bad-mouthing untrustful salesperson and manager who will say all kind of lies to get you in the door and then try to defend their lies by blaming and bad-mouthing others. They provide misleading information and wasted all our time going back and forth in circles and without making any sense to what they are saying - the reason being that they know that the customer has realized they were mislead and now they are trying to cover it up. Listening to their nonsense talk made us to vomit. Pricing is way off from other dealers so please do your homework before you get here. Please stay away from this dealership and don't be riped off by them. Please give your business and hard-earned money to a saleperson/dealer who is truthful upfront to their customers. More

In over 30 years of buying cars I can honestly say... I never met a "car sales person" I liked! I went to look at a civic at Classic Honda that was not on the top of my list. However. Right off the bat the never met a "car sales person" I liked! I went to look at a civic at Classic Honda that was not on the top of my list. However. Right off the bat the manager Ali was very easy to work with, and fun to deal with! I would say his service was second to none for sure! Great job! Doc. More

Worst dealership experience I ever had. Changed terms after agreement then tried to bully me into still buying the car. Stay as far away as you can !!!! after agreement then tried to bully me into still buying the car. Stay as far away as you can !!!! More