Chilliwack Volkswagen

Excellent Experience I recently purchased a 2018 Tiguan at Chilliwack VW. I've been going there for ages for service on my previous vehicle but this was my first sales ex I recently purchased a 2018 Tiguan at Chilliwack VW. I've been going there for ages for service on my previous vehicle but this was my first sales experience and it was fantastic. Salesman Ryan McClary is fantastic. I felt no pressure - just Ryan's honest interest in getting me in a vehicle that suited me. Ryan knows his product inside and out. The Tiguan is loaded with 'new to me' technology and Ryan made sure I was well prepared to drive without worry - and he continues to cheerfully answer my questions as they come up. Sales Mgr Chris - also a great guy. Business is business but I feel I was treated considerately and fairly without undue pressure. When you drive away with a smile on your face you know it was a good experience. Finance Mgr Stefani Baron is so efficient and knowledgeable that the paperwork process was a breeze. A little bit about some other people not directly involved in my sales experience: The counter fellas in Parts and Service Evan, Todd and Hans are just wonderful. I'm pretty sure I'm not their only customer but they greet me by name whenever I go in and they know their stuff. I trust their knowledge and judgement completely. Thanks Chilliwack VW for a great experience! More

Great service After seeing the car online, we had trouble getting the time to get there but they worked outside regular hours to help us. It was really appreciated. After seeing the car online, we had trouble getting the time to get there but they worked outside regular hours to help us. It was really appreciated. More

exceptional salesman Brandon was an exceptional salesman! He truly went above and beyond with working with me and I couldn't have asked for a better!! Additionally, I had Brandon was an exceptional salesman! He truly went above and beyond with working with me and I couldn't have asked for a better!! Additionally, I had a great experience.highly recommend this dealer to family and friends. More

Excellent and seamless customer service My experience buying my new to me car was easy and stress-free. I appreciated the genuine and courteous service, and felt everyone at the dealership w My experience buying my new to me car was easy and stress-free. I appreciated the genuine and courteous service, and felt everyone at the dealership was friendly and made me feel very comfortable. Thank you Chilliwack VW. I’ll certainly recommend you to my family and friends. More

Honest and helpful Ryan was very knowledgeable about the cars he was selling, if he didn’t know something he was quick to find an answer. He was respectful, approachable Ryan was very knowledgeable about the cars he was selling, if he didn’t know something he was quick to find an answer. He was respectful, approachable, and did not use high pressure tactics. More

Amazing Car Buying Experience!!! Best dealership experience ever! Salesman (Gord) was very knowledgeable. Chris was super friendly and went out of his way to make our deal happen. Fro Best dealership experience ever! Salesman (Gord) was very knowledgeable. Chris was super friendly and went out of his way to make our deal happen. From the moment we walked in the door, our experience was already 100% better than another VW dealership we dealt with the day before. Chilliwack VW went above and beyond to make myself and my family happy with our purchase. We highly recommend this dealership!! More

Pain in my butt!!! This guy doesn’t stop emailing me about old trucks I post for sale... Come in we can get you into a VW and get you full asking price for your truck.. This guy doesn’t stop emailing me about old trucks I post for sale... Come in we can get you into a VW and get you full asking price for your truck.... GO AWAY brah!!! I drive 1 ton trucks your cars and SUV’s do not interest me or many guys selling this kind of vehicle. Please check your emails before you continuously send over and over and over. Good sales tactic but seems very very pathetic to be harassing sellers constantly with this crap. More

Great experience Great service, no pressure, very professional, no gimmicky sales lines, treated me very well. Did not rush me into making a deal and went out of thei Great service, no pressure, very professional, no gimmicky sales lines, treated me very well. Did not rush me into making a deal and went out of their way to provide great service. Sales (Lee), Sales Manager(s) (Chris and Bill) and Finance (Stefani) staff were all fantastic. I would recommend them to anyone and I will definitely buy from Chilliwack VW again. More

Amazing service horrible accounting and financing The service was great but as soon as it came to trading our vehicles in and trying to deal with there accounting side of things was horrible I still h The service was great but as soon as it came to trading our vehicles in and trying to deal with there accounting side of things was horrible I still have to pay for 2 vehicles I no longer own as well as the vehicle I got from them. And they do not deal with it on the phone they don’t call back. Over all a horrible experience and would not recommend this dealership to anyone unless you buy the vehicle outright More

- Excellent and Horrible - I cannot bring myself to give a good review. This is Dealer rater not salesman rater. My salesman Gord was amazing. Really nice guy!!! This is the se I cannot bring myself to give a good review. This is Dealer rater not salesman rater. My salesman Gord was amazing. Really nice guy!!! This is the sequence of events. I arrive at the dealership to look for a new vehicle. I test drive a truck, didn't like it so I test drive a car. Love it. I decide to go for the car. The window price 41,399.00 and this is where things get fishy. The dealer takes 5 thousand dollars off bringing my total to 36,999.00 but they can't even come close to my true trade in values. But they convince me I'm getting the deal of a lifetime so I go for it... I'm obviously a complete idiot. I find out the following day that the actual retail price at other dealers is 34,999.00 a whole 2000.00 less then what they convinced me was the deal of a life time. So I go back to the dealer and confront them about the discrepancy and am given the old we have to make money, we gave you great money for your trades and so on, even though little did they know they actually gave me less than other dealers had offered me, but like I said above I thought i was getting 5000.00 off the cost of the car. (Smoke and Mirrors) The finance manager then makes me a deal on rims for the new car extra to me loan. has me convinced that the most they can give me for my brand new takeoffs is 600.00 then I find out that the actual deal I got was retail. lol... I'm so fed up. I guess I should have known better. If I can say one thing it's look on google at Vancouver locations prior to purchasing from Chilliwack Volkswagen. If I had I would have saved 2000.00 or more. In the end I left feeling like I'm the idiot. I wanted to support a local business. It won't happen again. More