149 Reviews of Charlesglen Toyota - Service Centre
You sold we a 2019 Rav4 a few months ago. The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they sai The lift gate is now not working on the vehicle. I have checked Dr. Google and nothing has worked. I have called your Service Department and they said it would cost $188 per hour to diagnosis what is wrong with it. This is a known problem. It is all over the internet that their are liftgate problems with the Rav4. Why wasn't I told about this little problem before you sold me this vehicle? You guys are such a rip off artists!! More
Very happy with the service provided by Charlesglen Toyota. The service was very efficient and the staff were very helpful , friendly. Toyota. The service was very efficient and the staff were very helpful , friendly. More
Never buy tires or rims from them as they have zero warranty. If I buy tires and rims from Okay Tire, Foundation, Fountain Tire, Canadian Tire and even Costco, they warranty the products they sell and warranty. If I buy tires and rims from Okay Tire, Foundation, Fountain Tire, Canadian Tire and even Costco, they warranty the products they sell and will do free repair. Not Charlesglen. Rims are only six years old and they tried to sell me a new set. More
Kirby is the best, why see anyone else? ?? Love you Kirby! Listens to all my needs and takes the best care. ?? Love you Kirby! Listens to all my needs and takes the best care. More
Excellent! !! A word that could i express to Mr, Hanyang Wang, service manager of service department. He give me a wonderful experience of having a second servic !! A word that could i express to Mr, Hanyang Wang, service manager of service department. He give me a wonderful experience of having a second service of my Hybrid vehicle. Details to details and always updated what should be done and there is a certain time frame to be done. Awesome!, I highly recommended for good services and hoping next session of my car services will be you. Thanks for your good performance. 100% for jyour job will done, God bless More
I always had a great service . Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! Just recently changed my tires. Service advisor kirby is awesome and very helpful. Charlesglen Toyota service is recommendable!!! More
Poor service from Kirby from service department. Doesn't listen to customer.. stay away please. Doesn't listen to customer.. stay away please. More
Thank you to Kelsey Rivest and your technician team. You have made me a life-time customer! I used to sell VW’s for 2 years, and I learned that it was the service department that generated repeat purc You have made me a life-time customer! I used to sell VW’s for 2 years, and I learned that it was the service department that generated repeat purchases of vehicles rather than the salesman. Gary Semotiuk More
On July 5, the engine light came on in my Rav unexpectedly. I immediately drove to Charlesglen at 3:00 p.m. Kelcee Harris was my service representative and she was so kind and understanding. S unexpectedly. I immediately drove to Charlesglen at 3:00 p.m. Kelcee Harris was my service representative and she was so kind and understanding. She even jumped in my car to see what I was talking about. When I told her that I was leaving on holidays on Sunday, she contacted Ken Tran in service and had him have a look at my car to ascertain the problem. Within 20 minutes, they determined that my issue was trivial and had me back on the road - all for no cost. I am incredibly impressed with their professionalism and understanding. Thank you! More
Fast, efficient, thorough and polite. Good explanation of planned procedures Will return as required. Thanks Good explanation of planned procedures Will return as required. Thanks More