Charlesglen Toyota

Everyone wanted to help Everyone at this dealership wanted to help us. Always felt welcome. A real family oriented business. My 1.5yr son was with us. And they made him feel Everyone at this dealership wanted to help us. Always felt welcome. A real family oriented business. My 1.5yr son was with us. And they made him feel comfortable. Which in turn made our experience very enjoyable. This is the second vehicle I bought from charlesglentoyota, and I will buy another from them as well. More

4Runner purchase We received amazing care and service as soon as we walked in the door! Every detail of our visit and purchase was looked after for us. Very convenient We received amazing care and service as soon as we walked in the door! Every detail of our visit and purchase was looked after for us. Very convenient for us as we came from an hour away. More

Better choices Not recommend . Poor communication , friendliness & customer service . Used vehicle prices are way to high . Based on reviews i decided to check this Not recommend . Poor communication , friendliness & customer service . Used vehicle prices are way to high . Based on reviews i decided to check this place out but it was a very unsatisfactory experience . Ended up buying new at CMP . I was very pleased with their service & the deal i received was awesome . Sad to say but I will never return to Charlesglen Toyota . More

Purchase of 97 4Runner Good experience with Sean. Did not feel any uncomfortable situations of honesty or truthfulness. The vehicle was nicely cleaned. My wife and I were Good experience with Sean. Did not feel any uncomfortable situations of honesty or truthfulness. The vehicle was nicely cleaned. My wife and I were treated very well both with our time and questions. More

Wonderful used-car experience! I purchased my first car (at age 31!) and Khalil and the Charlesglen staff made it a wonderful experience. I would definitely recommend everyone purc I purchased my first car (at age 31!) and Khalil and the Charlesglen staff made it a wonderful experience. I would definitely recommend everyone purchase from this dealership. The entire process from walking in with questions and a specific budget, to driving out in my new-to-me RAV4 was excellent. Staff and service are top notch, I felt supported through it all. The staff made me feel like I was listened to and heard throughout each step. It was better than expected throughout. Thanks Kahlil and Charlesglen staff!! Highly recommend. More

helpful and kind also supportive Im really happy to work with charlsglen toyota because Im for confident to trust the car they offer me instead of going to other website Im really happy to work with charlsglen toyota because Im for confident to trust the car they offer me instead of going to other website More

The amazing staff is one reason I keep returning! There is no better team than the staff at Charlesglen! While I believe Toyota vehicles sell themselves, the staff performs head and shoulders above a There is no better team than the staff at Charlesglen! While I believe Toyota vehicles sell themselves, the staff performs head and shoulders above any other customer-service business I have dealt with. They make the lease/purchase process of a new vehicle devoid of stress, hassles and high-pressure sales tactics-it is one of the reasons I keep returning after 15 years! The second reason is the outstanding staff: Paul Gorsline, Lease Manager, is not only extremely knowledgeable, but works tirelessly to provide choices that will work for you-and does it all so effortlessly. Kerri Hope, Financial Services Manager, not only makes the entire financial process stress-free, but does so with such ease, I felt like I was out having coffee with a friend. And finally, Mark, who does the final reveal (I mean customer orientation for new vehicles!). He expertly supplies the knowledge to get you behind the wheel with confidence. My successful leasing experiences involved many people and continues to demonstrate Charlesglen's hard-working, knowledgeable and experienced staff. Throw in the ease in which they make it appear, there is no better example of customer service! More

Up front The staff were all upfront about my options. Rick (online), Mike (sales), Phil and Kerri (finance) and Marc (pick up) all made getting my 2011 Santa F The staff were all upfront about my options. Rick (online), Mike (sales), Phil and Kerri (finance) and Marc (pick up) all made getting my 2011 Santa Fe a good experience. I am now a repeat customer and will go there first next time I'm in the market for another vehicle. More

Good experience Tyler was great. Thorough and knowledgeable. When we are looking to purchase a new vehicle we will return. Have a happy new year in 2018. Tyler was great. Thorough and knowledgeable. When we are looking to purchase a new vehicle we will return. Have a happy new year in 2018. More

Love Charlesglen Toyota! I’ve bought 2 Corollas at this dealership. The first one was used and my most recent one brand new. I love dealing with the staff here. They are alway I’ve bought 2 Corollas at this dealership. The first one was used and my most recent one brand new. I love dealing with the staff here. They are always so friendly and informative and they treat you like family. Alex was the first person I met and dealt with at Charlesglen and he made a couple of appearances to greet me during my next visit. Harris was wonderful to work with in choosing my car, Alison in finance had a great sense of humour and made all the paperwork less boring and of course Mark was amazing at showing me all the features of my new car along with detailed explanations. Mark also helped me program my phone and my daughter’s phone into the system and showed me how to use both. I will definitely come back here for my next Corolla in the future! More