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Centaur Subaru

Calgary, AB

4.8
563 Reviews
Call Dealership (403) 287-2544
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3819 Macleod Trail South

Calgary, AB

T2G 2R3

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563 Reviews of Centaur Subaru

April 03, 2024

I have been in a business relationship with Centaur Subaru in excess of six years. Everyone that I have dealt with has been courteous and professional. I will continue to bring my Outback in for servic More

by Mtnman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lysa
Report | Print
Apr 04, 2024 -

Centaur Subaru responded

Thank you for sharing your positive experience with us! It's wonderful to hear that our team has consistently provided such great service for you over the years! Your continued patronage and recommendations are greatly appreciated. We look forward to serving you and your Outback for many more years to come!

Helpful
April 02, 2024

Easy to set up online appointment for service. Staff very friendly, efficient, and knowledgeable. We especially appreciate Mark’s call regarding the installation of new rear brakes. Will continue More

by nareezakhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Apr 04, 2024 -

Centaur Subaru responded

We're so happy to hear that it was simple and easy to book an online service visit as that was our number one goal when setting up our new website! We look forward to your next visit with us!

Helpful
April 02, 2024

Excellent service - friendly, thorough, knowledgeable, honest, informative. We were well taken care of throughout the whole process, from test-drive to driving off the lot. Highly recommend this dealershi More

by A.S.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hamza Niwaz, John Leacock Jr.
Report | Print
Apr 04, 2024 -

Centaur Subaru responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our dealership. Our team takes pride in providing the best service to all our customers and your recommendation means a lot to us! Safe travels, and we look forward to serving you again!

Helpful
April 02, 2024

Courteous, efficient and competent staff now, despite earlier difficulties. Wait times for servicing seem to be reduced More

by Chardewolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Apr 04, 2024 -

Centaur Subaru responded

Thank you for sharing your feedback! We appreciate your observation and it's great to know that the wait times for servicing have been reduced. We value your support and look forward to your next visit with us!

Helpful
April 01, 2024

Great service , very happy with Wrx. . Jeckson and Russell helped on every step along.the way. More

by s.mitrovic328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson sales, Russell Mng
Report | Print
Apr 04, 2024 -

Centaur Subaru responded

Thank you for leaving a review! We're so glad you were happy with the service you received! We hope you enjoy your new WRX!

Helpful
April 01, 2024

The buying experience was a smooth transition. Explained the functions of the car. Stephen Halladay and Russel Galant were very professional. More

by helps2024 crosstrek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Halliday and Russ Galant
Report | Print
Apr 04, 2024 -

Centaur Subaru responded

Thank you for taking the time to leave a review! We're so glad to hear you had a smooth experience with us! We look forward to your next visit with us!

Helpful
March 27, 2024

Please do not go here for service! I went to the dealership on 4 different occasions to get a VERY simple fix. Each time cost me 1-4 hours. Their communication lead me to believe the e More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
Report | Print
Mar 27, 2024 -

Centaur Subaru responded

Hi Carolyn, we're sorry to hear about your frustrating experience. We apologize that when the visor was originally ordered, the wrong visor had been ordered and the new part was damaged during shipping. We understand that would cause a lot of frustration for you and we are so sorry! We made sure to only charge you for the price of the original parts quote and a half-hour labour charge after installation, which is standard and we apologize for any confusion.

Mar 27, 2024 -

c responded

Thank you for the apology, and I am sorry that you could not offer either my time or money back for the inconveniences. Communication about cost on my first or second visit would have been helpful; unfortunate to be surprised with the price a month later for a part that seems to have been poorly designed.

Helpful
March 21, 2024

Jackson, the sales person, was very helpful. He explained the features of my vehicle very well. More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Joki
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Helpful
March 21, 2024

Very nice staff, explained the different vehicle and options, explained the extras but no pressure to purchase, great communication and very clean dealership and shop. More

by Mitchjacques
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Joki and John Leacock
Report | Print
Helpful
March 21, 2024

They did what they said they were going to do, when they said they were going to do it, what price they were going to charge. More

by davidmahoney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenna Williams
Report | Print
Helpful
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