Castle Honda

what an amazing experience if you want to buy a car from someone who knows their product go see Porya! amazing service would recommend anyone to go see them. and to top it off t if you want to buy a car from someone who knows their product go see Porya! amazing service would recommend anyone to go see them. and to top it off they have free pizza! More

Great sales staff i was taken care of very well by the sales staff and management and never had any problems with my vehicle.. It's great to have piece of mind when sp i was taken care of very well by the sales staff and management and never had any problems with my vehicle.. It's great to have piece of mind when spending so much money! More

A simple word of mouth goes a long way. I was a customer in search of a used car that needed to simply get me to work and back. So my wife and my kids can have the family car to their own. I I was a customer in search of a used car that needed to simply get me to work and back. So my wife and my kids can have the family car to their own. I end up ask one of my weekend soccer friends where he bought his Honda accord. He told me from Castle Honda on Rexdale. I ask him if he knows someone at Castle Honda. He advised me to go with a friend who just purchased a car from Castle Honda and have the friend introduce me to Ilyas Duale at Sales. After all the word of mouth I was finally at Castle Honda with my friend where I was introduced to Ilyas. At tfirst moment of introduction to Ilyas I felt this genuine interest in wanting my business. He really has gone above and beyond the call of duty to find me the perfect car for my need. I bought a 2005 Honda civic. I will definitely think of Castle Honda in any future purchasing! More

STAY AWAY FROM CASTLE HONDA! Let me start off by saying please get your car serviced at a dealership not owned and operated by the zanchin group!! Honda 7 / castle honda are all o Let me start off by saying please get your car serviced at a dealership not owned and operated by the zanchin group!! Honda 7 / castle honda are all owned by the same owner! They are all liars and theives and will steal your money and trick you into extra services that you do not really need. I came in for an oil change and ended up leaving paying over a thousand dollars in services!! They claimed I needed brakes, and a whole bunch of other things like rotors being resurfaced which costs an arm and a leg. Something wrong with my suspension and i refused some other things but thats how they get you! I went to a shop not too far down the road just to ask about the suspension and they quoted me less than half what castle honda did. Not to mention that afterwards I now have a vibration after they resurfaced my rotors!! I was told that if I don't keep up with all the recommended services that my warranty will be void. I went to another Honda dealership and was told by the service manager that was untrue!! Overall castle honda treats you as if you are ignorant and if you are a sucker waiting to be cheated out of your hard earned money! STAY AWAY!! More

Wouldn't go anywhere else!!!! I Bought my first car from Number 7 Honda in 1997. Mark Pimentel was a service advisor at the time took extremely good care of everything I needed in I Bought my first car from Number 7 Honda in 1997. Mark Pimentel was a service advisor at the time took extremely good care of everything I needed in terms of maintenance after the purchase. He was always honest and always more than fair. A few years later Mark moved to Castle Honda and became service manager. I followed Mark there and have been an extremely happy customer ever since. Everyone in the service department is always very friendly and willing to help. I have and will continue to recommend Castle Honda to everyone who is looking for great people and great cars! Keep up the fantastic work! You guys are awesome! Joe Aggimenti More

Please stay away from this dealership. Number7/Castle Maple Honda all fall under the same parent holder. My car buying experience was terrible. I was cheated by the sales people. They are crooks, they wi Maple Honda all fall under the same parent holder. My car buying experience was terrible. I was cheated by the sales people. They are crooks, they will slip in terms and get you to sign the documents. The initial sheet that you make the deal on - that is not kept on file. Buyers beaware go to Number 7 or any other dealer but stay away from this dealership they will prey on your vulnerability !!!! be warned. A customer is supposed to feel happy after there purchase of a new car not me. This is my 3rd Honda! Never again because of these guys. The service advisers are OK in my opinion. More

I took my 2008 Honda CRV into Castle Honda for service for two separate issues. Issue #1 when I was applying the break pedal, I could hear a strange grinding noise. Issue #2, while driving my car felt lik for two separate issues. Issue #1 when I was applying the break pedal, I could hear a strange grinding noise. Issue #2, while driving my car felt like it was not as smooth a ride as usual and I was feeling all the bumps. I spoke to a service advisor named Lenny. Lenny took my keys. In approximately 5 minutes I saw a mechanic drive my car to the other end of the parking lot, drove back and parked in front of service. In total the mechanic was in my car for a total of maybe 30 seconds and never even took my car into the garage to look at the issues. Next thing I knew, the service advisor, Lenny, called me and said there was no problems with my car. I drove to a near by private garage and explained the two issues with my car. The mechanic at the private garage told my that the breaks were shot and I was lucky I was able to stop at all. As for the rough ride, the private mechanic told me that my shocks and struts were ceased up, this was the cause of my rough ride. My advice, stay away from Castle Honda and from Lenny in service. Anita More

I brought my 2009 Honda Civic in on two different occasions and no help from the service advisors. - When I brought my Civic in because I was experiencing a pulsing and vibrating sensation when occasions and no help from the service advisors. - When I brought my Civic in because I was experiencing a pulsing and vibrating sensation when I was drinving at highway speeds. I asked the service advisor if while doing the wheel balancing, the mechanic could also check the tire pressures in all four tires for me. The service advisor told me "the mechanics don't get paid to do that". In addition to the wheel balancing, I offered to pay for the mechanic to check the tire pressures. Again the service advisor told me the mechanics "don't do that" and I was turned away by the service advidor. I had my Civic serviced at private mechanic not far from Castle Honda, and the mechanic informed me that all 4 tire pressures were at 25 PSI and should have been at 32 PSI. They adjusted all four tire pressures to 32 PSI at no change to me, all I paid for was the wheel balance. Give me a break, what mechanic doesn't check tire pressures when a customer feels there may be a problem and also offers to pay for the service? This is the first I have heard that a mechanic refuses to check and set a customer's tire pressures to the proper settings. - When I brought my Civic in for an oil change, my maintaince minder on my dash was calling for a service a and my maintaince minder was a 9%. I was told to bring my car back when my maintaince minder was at 2%. I asked the service advisor since I already booked time off work for this, could it please get done. The service advisor became very rude, he raised his voice and I am not exagerating when I say he literally got mad. Again I was turned away and asked to come back in a few days. I admit that I don't know anything about cars, that is why I have always depend on Honda dealers to service my 2009 Honda Civic: case in point - when I had my car in for a wheel balance, how much effort would it have taken for the mechanic to check and set the tire pressures to the proper PSI as I requested, even when I offered to pay. But the mechanics at Castle Honda "don't get paid to do that"? I have never heard of this before from any mechanic. When my maintance minder was on my dash asking for a service a, how much effort does it take to do an oil change? More

They booked and appointment and when I dropped of the car, they were ready for me with a loaner car. They said the car would be ready by 3:00 pm and it was. They also washed the car at no charge. Finally car, they were ready for me with a loaner car. They said the car would be ready by 3:00 pm and it was. They also washed the car at no charge. Finally they explained what they did and charged accordingly fare. More