Carter Honda

Bought car on Dec.31 over phone....excellent transaction Excellent experience. Very professional sales staff. I would totally recommend this dealership. I bought from Joseph Antigua. I found Joseph very Excellent experience. Very professional sales staff. I would totally recommend this dealership. I bought from Joseph Antigua. I found Joseph very understanding & good to deal with . No pressure. We agreed to a deal once his manager Bob Louie confirmed/negotiated with me over the phone. Vehicle was ready when we showed up at dealership. Joseph went the extra mile explaining things...All the rest of the sales staff were friendly, knowledgeable, (no pressure) explained things thouroughl & all knew their job. Finance person was cordial, friendly, no pressure. ICBC insurance person was very good also.... Very good dealership! I know that we will definetly be buying here again. I have nothing but praise for this dealership...Well run, & great people. Well run management & my last postion was Electrical Superintendent for GTAP (Main RCMP Headquarters). Go here, to this dealership, you will NOT be disappointed. Guaranteed!!! More

efficient, knowledgeable, mannerly, pleasant We have been dealing with Bill Glavis since my wife and I each had purchased Honda CR-Vs. He is described accurately by the four title words. This aut We have been dealing with Bill Glavis since my wife and I each had purchased Honda CR-Vs. He is described accurately by the four title words. This automotive problem was very happily solved in what is normally a "crunch" time due to a the Christmas and New Years holidays. We are grateful for that. More

needed new ignition service was done over Christmas as quickly as possible. Unfortunately there was no loaner car. The repair seems fine and I was notified as son as the service was done over Christmas as quickly as possible. Unfortunately there was no loaner car. The repair seems fine and I was notified as son as the car was done. More

Snow Tires Received good service in changing over to snow tires. I waited in the waiting room for the job to get done. Quoted 2 hours but ended up being 2.5 h Received good service in changing over to snow tires. I waited in the waiting room for the job to get done. Quoted 2 hours but ended up being 2.5 hours, that was ok as the waiting area was comfortable. One thing I noticed after I drove away was they forgot to put the cap on the air nozzle of one of the tires so now I have to go back into Honda to get a cap. It’s cheap for Honda to put one on but for me to spend gas and buy it in the store it would be over $10 as they are only sold in a set. Otherwise all was good. More

Quick and friendly accommodation. They always take good care of us. They work hard to get us the best price. Got the problem fixed even right before the holidays. care of us. They work hard to get us the best price. Got the problem fixed even right before the holidays. More

Make a booking and everything goes to plan. Our relationship with Carter Honda is a very long one. Basically in Vancouver we have had Honda or Acura cars and you have done all servicing (now jus Our relationship with Carter Honda is a very long one. Basically in Vancouver we have had Honda or Acura cars and you have done all servicing (now just one car, previously two). However, snow tires were put on the Civic this time because we are preparing to move to Toronto to be close to our children. Therefore the recent visit was probably the last (for probably 40+ years), but we hope we find a comparable service place near where we eventually live. More

Friendly Efficient service Every time I take my car in for service I am greeted by friendly helpful staff who quickly get the process of getting the paperwork done, and I am of Every time I take my car in for service I am greeted by friendly helpful staff who quickly get the process of getting the paperwork done, and I am offered a ride, The work on the car is always done when they say which is never longer than a half a day at worst. More

Friendly Efficient service Had a foreign body in the right back tire and the technicians were able to access and fix problem in timely manner. Everyone at Carter were friendly Had a foreign body in the right back tire and the technicians were able to access and fix problem in timely manner. Everyone at Carter were friendly and helpful. Appreciate the great service and attention to my vehicle. More

My car wouldn’t start after returning from a 5 week vacation. I got a jump from roadside assistance, then the following day (Dec 23), it was dead again. Carter Honda squeezed me in with no notice and vacation. I got a jump from roadside assistance, then the following day (Dec 23), it was dead again. Carter Honda squeezed me in with no notice and got my car back to me in just a few hours. Their service is second to none. This is my 12th Honda from Carter over the last 34 years and the service department is the reason. More

Excellent service Very friendly, straight forward and fast service from this location. Bill helped me at the counter this time and was lovely as always. He explained wh Very friendly, straight forward and fast service from this location. Bill helped me at the counter this time and was lovely as always. He explained what needed to be looked after and when and I felt well informed by the time my appointment was over. Thanks again! More