Carter Honda
Vancouver, BC
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794 Reviews of Carter Honda
My Honda is 21 years old and Carter is the only one that has serviced the car. Service has always been excellent . Staff is friendly and helpful. has serviced the car. Service has always been excellent . Staff is friendly and helpful. More
Efficient process to replace winter tires. I appreciate they were wrapped in large plastic bags The timing was great and you staff practiced appropriate social distancint protocol. Thanks they were wrapped in large plastic bags The timing was great and you staff practiced appropriate social distancint protocol. Thanks More
On time, great phone consultation during service day. Very pleased through the years with the standard of customer care and auto maintenance.. …. Not particularly impressed with your request to meet you Very pleased through the years with the standard of customer care and auto maintenance.. …. Not particularly impressed with your request to meet your fabricated number of 25 . As if I can't say something good in fewer words??? …. … … … …. More
Quick visit Just needed to change over Winter for Summer tires (which Carter stores for me). Work was done faster then predicted, quick pickup and used coupon for Just needed to change over Winter for Summer tires (which Carter stores for me). Work was done faster then predicted, quick pickup and used coupon for a car wash. A good job. More
Very courteous I have always had great service here. Customer service is great and when I had to wait a bit, a kind gentlemen was offering me coffee and water. I've I have always had great service here. Customer service is great and when I had to wait a bit, a kind gentlemen was offering me coffee and water. I've never had any issues with the car after servicing either. When I've had to wait at previous shops, no one has ever offered me anything and I have had many years of rude intimidating mechanics. It was nice to come here and not have to endure that. More
Purchase of new motorcycle. Excellent service in sales and accessories under difficult (Covid 19) conditions. I particularly appreciated the ability to take the bike for a test r Excellent service in sales and accessories under difficult (Covid 19) conditions. I particularly appreciated the ability to take the bike for a test ride that allowed me to determine if it suited my needs. More
Job done. Really appreciate the courtesy rides and free Job done. Really appreciate the courtesy rides and free car wash. Nice to see a familiar face—thanks Bill! Social distancing, plexiglass barriers Job done. Really appreciate the courtesy rides and free car wash. Nice to see a familiar face—thanks Bill! Social distancing, plexiglass barriers. Felt safe, even in the back seat of the courtesy car. More
Booking was easy. Started service on time. Finished earlier than promised. Practices and markings for social distancing were COVID -19 compliant. Impressed, it went better than expected earlier than promised. Practices and markings for social distancing were COVID -19 compliant. Impressed, it went better than expected More
SEAMLESS I have been with Carter's Service group since September of 1984. Through normal circumstances I have lost a number of staff over the years. While I ha I have been with Carter's Service group since September of 1984. Through normal circumstances I have lost a number of staff over the years. While I have missed many of them dearly and always wondered aloud about "how will this change" the customer relationship, I have always been extremely pleased to see that the transition and service has always remained "SEAMLESS". Thank you to Meghan, Mark, Bill and Levi and to a great customer driver support staff whose name escapes me at the moment. Made my day. Winter tires are in retreat and welcoming Summer. Hope to continue the 36 year relationship. More