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Carter GM

Burnaby, BC

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99 Reviews

4550 Lougheed Hwy

Burnaby, BC

V5C 3Z5

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99 Reviews of Carter GM

September 23, 2019

They sold me a Lemon I asked for a brand new car. I bought my Chevy Equinox in 2016 thinking I was getting a brand new SUV. Jamie the used sales rep told me that he would find a brand new Equinox with More

by mimig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Staud or something.. not sure if he still works there
August 02, 2019

Do NOT Trust the Certified Pre-Owned Inspection Carter GM has to one of the most incompetent dealerships I have ever dealt with. Do not trust their Certified Pre-Owned (CPO) Vehicle Report, they jus More

by Wayne3395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda McCormack
July 16, 2019

terrible I bought a Cadillac under a little bit of pressure, called out the things that concerned me with it and was assured they would be covered or were alre More

by EZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not name names for respect of privacy
April 24, 2019

Good Purchase Joanie and Al are amazing. Very friendly, no rush, everything explained in detail, very patient with my back and forth on financing options. I found t More

by Rod Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanie Von Schribar
April 13, 2019

Very Pleasedn with my purchase I just purchased a 2019 Chev Spark LT (the deluxe one). It's a great little car. It is very quiet and has an exceptional ride for a small car. Even th More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ho, Linda McCormack
April 04, 2019

Servicing vehicle Dealt with Leon for servicing my vehicle, he was very attentive, professional and friendly, and did even more than I expected, Great Job, Thanks man. More

by Oleg Kachmazov 74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon
March 06, 2019

Exemplary service I took my car to Carter Cadillac for ICBC repair work . They went over and above their duty . Mr Archibald the service repre sentaive was excellent as More

by cjjohnst738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Archie and he used Ryan the mechanic.
February 12, 2019

Poor workmanship- retailer should be fired! This review is particularly with delivery of a "brand new" Chevy Volt. I got there on Sunday noon and sealed the deal with the sales rep. The vehicle More

by Henry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zaheed
September 23, 2018

horrible workmanship and service Recently I brought my new vehicle to Carter GM for repair. The repair on the truck took almost 2 weeks. After getting my truck back I was disgusted to More

by cspan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
September 08, 2018

Incompetent detailer Praveen I recently bought a new car and I noticed 2 small chips on it, so I took it into carter gm to get it fixed but the detailer Praveen was incompetent an More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Praveen