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Carter GM

Burnaby, BC

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99 Reviews

4550 Lougheed Hwy

Burnaby, BC

V5C 3Z5

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99 Reviews of Carter GM

May 01, 2024

I contacted Carter Chevrolet Dealer regarding a new Van they had on sale. The sales man named Jeff Sheng checked the add and said the Van was avialable. I went to the Dealer and apprised there were no Van More

by tomasbarrueco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Sheng
February 27, 2024

My wife purchased a 2019 Dodge Charger . Dealership had no when the box states “ has this vehicle been used as a taxi , ambulance , lease , rental car , police vehicle . The xx under no . Ve More

by Froggie & Wolfie ( mike & yoshino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali Kazemi , Jeff Cheng
Feb 27, 2024 -

Froggie & Wolfie ( mike & yoshino responded

The Owner of Carter is reputable . However the management are lacking in honesty .

June 14, 2023

I called and inquired about buying a used beehive. And right away they over priced their vehicle, and lied to me to under price mine. They told me a certain vehicle sold for 6300, witch I looked up an More

by g_g
Recommend Dealer
No
Employees Worked With
Poor
February 09, 2023

Horrible experience - spend your money elsewhere. Would never buy a car here again. Liars and cheaters. Stay away from Kerry Renaud, Brian Mitchell and Jeff Sheng. Made a deal that they then woul More

by joannapd
Recommend Dealer
No
Employees Worked With
Jeff Sheng, Kerry Renaud, Brian Mitchell
February 20, 2022

Marios was key to my satisfaction. I chose CarterGM to have a nice and easy time buying my new truck and received a recommendation to deal with this guy. He made things simple and clea More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marios Procopiou
January 03, 2022

Happy New Year, Everyone I have been a loyal customer Happy New Year, Everyone I have been a loyal customer with Carter G.M. Since 2011 and have always been treated as such. Today, I would like to take More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Elton
October 04, 2021

I bought a late model used p/u from Carter GM . The truck needed a few things done to satisfy me completely and the used car dept came through. Elton in service to me was a super star I had a time line and h More

by Rodgerlongstaff55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario/ sales Elton / service Brian/ sales manager
August 05, 2021

***VERY DISAPPOINTED*** I have taken my vehicle here for some fairly expensive work in the amount of over $8000.00 on two recent visits. I am satisfied with the work completed by the mechanic. Two major is More

by Alex
Recommend Dealer
No
Employees Worked With
Elton
May 05, 2021

Bought a car from this dealership and have issues after owning the car one month. No help to fix the problem or try to reduce cost to fix the problem. I wont be back. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David merrin
February 26, 2021

Trade, purchase, financing and insurance...every aspect of the sale was very well handled. Thank you to the entire Carter team for an exceptional customer experience! More

by JP2013XTS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Youm, Grant Bohm, Al Chin, AlexAleksic(Hub Insurance)
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