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Carsco Auto Sales Inc.
Airdrie, AB
49 Reviews
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Showing 49 reviews
June 26, 2014
BEWARE OF THIS DEALER WE HAVE BOUGHT 3 VEHICLES FROM THIS COMPANY AT THE SAME TIME. FIRST RED FLAG SHOULD HAVE BEEN, WE WERE TOLD ALL THE FINANCING WAS APPROVED WITH THE DO WE HAVE BOUGHT 3 VEHICLES FROM THIS COMPANY AT THE SAME TIME. FIRST RED FLAG SHOULD HAVE BEEN, WE WERE TOLD ALL THE FINANCING WAS APPROVED WITH THE DOWN PAYMENT AND MONTHLY PAYMENT WE TALKED ABOUT. AFTER MY WIFE SOLD HER CAR AND WENT IN TO SIGN PAPERS AND PICK UP THE CAR SHE WAS TOLD THE DOWN PAYMENT WAS HIGHER AND SO WAS THE MONTHLYPAYMENT. WE TOLD THEY NO WAY AND THEY SAID TOO BAD. AFTER A BIG FIGHT AND THREATENING A LAW SUIT, WITH DON THE OWNER , THEY FINALY AGREED TO DO THE ORIGINAL DEAL. WE STARTED HAVING PROBLEMS WITH MY WIFES CAR FIRST. 2 DAYS OFF THE LOT , WE TOLD THEM IT WAS RUNNING ROUGH AND SHIFTING NOT RIGHT. THEY TOLD US IT WAS DODGES PROBLEM. WE WENT TO DODGE AND THEY TOLD US IT WAS NOT COVERED BY WARRANTY. I WENT BACK TO CARSCO AND AFTER A BIG FIGHT, THEY FINALY AGREED TO FIX IT. AFTER IT WAS FIXES BY DODGE, THE PROBLEM DID NOT GO AWAY. I TOLD THEM I WAS STILL NOT HAPPY AND THEY PRETTY MUCH SAID TOO BAD WE ONLY COVER YOU 30 DAYS. WELL IT WAS REPORTED IN THE FIRST 30 DAYS BUT TOOK TOO LONG TO FIGURE OUT WHAT WAS WRONG. TURN OUT MY WIFE BREAKS DOWN TWICE AND HAD TO GET TOWED TO DODGE AND IT WAS THE FUEL PUMP. I TOLD BRICE AT CARSCO THAT THIS WAS THE ORIGINAL PROBLEM AND THEY SHOULD FIX IT BECAUSE IT IS A $1200.00 FIX PLUS ALL THE TOWES AND EVERYTHING. HIM AND THE OWNER SAID TOO BAD.. WE BOUGHT 3 VEHICLES FROM THEM AND THIS IS HOW WE ARE TREATED. THEY BUY VEHICLES FROM AUCTIONS AND OTHER PLACES AND SELL THEM TO YOU FOR YOU TO SPEND MONEY ON. MY OPINION IS THEY TAKE ADVANTAGE OF PEOPLE WITH SLOW OR BAD CREDIT AND THOSE THAT ARE NOT EXPERIENCED ENOUGH TO KNOW BETTER............NOT A VERY GOOD IMPRESSION COMING INTO AIRDRIE AND TAKING ADVANTAGE OF PEOPLE..... ON TO MY TRUCK... SAME THING WRITE OFF THE BAT... WAS TOLD ABOUT FINANCING AND AFTER LYING AND A BIG FIGHT WITH THEM, JOSEPH WAS ABLE TO GET THE RATE WE TALKED ABOUT.. I WAS PROMISED MY TRUCK BY A CERTAIN DATE AND TOLD THEM IT WAS IMOPORTANT I GOT IT... THEY SAID NO PROBLEM.. WHEN I GET THERE TO PICK IT UP, THE WINSHIELD IS BROKE, THE INSIDE IS DISCUSTING, THE ETCHING WAS NOT DONE AND IT WAS COMPLETLEY EMPTY ON GAS.. DON THE OWNER APPOLAGIZED UP AND DOWN AND SAID THEY WOULD MAKE IT UP TO ME, WICH THEY NEVER DID... VEHICLES ARE SUPPOSED TO BE SAFE WHEN THEY ARE SOLD. AFTER ONLY 3 MONTHS OF OWNING THE VEHICLE I HAD TO REPLACEMY BACK BRAKES BECAUSE THEY WERE METAL ON METAL... THE ONE REAR TIRE THAT BLEW ON ME AFTER 3 WEEKS THEY REPLACED WITH ONE THEY FOUND IN A JUNK YARD I'M SURE.. AFTER OWNING THE VEHICLE FOR FOR 9 MONTHS, MY REAR WHEEL WELLS ARE SO ROTTED IT IS UNBELIEVABLE. I WOULD LIKE TO TELL YOU WHAT IS ALL WRONG WITH ALL THE VEHICLES, BUT I HAVE WASTED ENOUGH OF MY TIME ON THESE xxxxxxxx.... PLEASE DO YOURSELF A FAVOUR AND DO NOT BUY A VEHICLE FROM THESE PEOPLE, EVEN IF YOU ARE DESPERATE More
by dodge2006
Employees Worked With
Don Richardson, Luke Viner, Lancelot Bromfield
Helpful May 18, 2014
What an Excellent Experience I had made the deal on a 2013 Chrysler 300 S with Brice Ernst Sales Mgr a few days earlier and on May 17th, 2014, I flew in from Regina to pick it up I had made the deal on a 2013 Chrysler 300 S with Brice Ernst Sales Mgr a few days earlier and on May 17th, 2014, I flew in from Regina to pick it up. Brice picked me up at the Calgary Airport at 7:15 am. We then went for breakfast and on to the Carsco Dealership in Airdrie Ab. Since the deal was already made, all I had to do was check the vehicle over and take a test drive. By 10:00 am, I was on my way home. I have never before purchased a vehicle without first seeing it.......however after I viewed the complete vehicle inspection video done by Brice, I was completely satisfied to put down a deposit before actually seeing the vehicle in person. Ray Doucet, was my salesman and he accompanied me on my test drive along with personally taking me to Alberta Registry for my In Transit Permit. Ray was also very helpful in pairing my cell phone and Ipod to this vehicle along with explaining the operation of the vehicle options. I highly recommend Carsco Airdrie for not only seriously beating the price on the same vehicle anywhere in Western Canada, but also for the Very Friendly and Professional Staff. More
by Shack1948
April 05, 2014
2008 Jeep Grand Cherokee Diesel Having been my families second vehicle purchase with Carsco, I would highly recommend the services of Lancelot Bromfield and Brice Ernst. Both were a Having been my families second vehicle purchase with Carsco, I would highly recommend the services of Lancelot Bromfield and Brice Ernst. Both were attentive and answered all of our questions, going well beyond our expectations, and even providing us with their personal cell numbers. So overall, I am very happy with the sales experience, and am extremely happy with the vehicle thus far. On another note however, the financing side of the transaction was unacceptable and actually delayed delivery of the vehicle. I waited nearly 2 weeks to complete the transaction, and at that, the numbers were not acccurate when I finally went in to sign the paperwork and pickup the Jeep. Having been in the finance industry myself for more than 11 years, I feel that your money man is inferior to others in the industry, and is actually costing you business. Had we not already had an excellent experience back in October of 2013 when my husband purchased his van, we most certainly would have walked away from this sale. That said, we have grown an appreciation and respect for Lancelot and Brice,and so will be back in the future. More
by KimJohn
Employees Worked With
Lancelot Bromfield
March 25, 2014
They were trying to sell me a really bad car and pretend that this car was a nice one. My father is a mechanic, so I know how to test cars, but it was just enough to open the hood.... the car was a piece of that this car was a nice one. My father is a mechanic, so I know how to test cars, but it was just enough to open the hood.... the car was a piece of crap, obviously repaired after accident, but probably their mechanics even didn't really try to hide it.... More
by Topal
Employees Worked With
Lancelot Bromfield
March 24, 2014
Everyone we dealt with during our purchase experience was incredibly helpful, friendly and willing to assist us. Their showroom was clean and open making it a very comfortable atmosphere for buying our new v incredibly helpful, friendly and willing to assist us. Their showroom was clean and open making it a very comfortable atmosphere for buying our new vehicle. The quality and price of the user vehicle we bought was fantastic, we are incredibly happy with our purchase and have Carsco to thank for making it a great experience. More
by Becky4th
Employees Worked With
Lancelot Bromfield, Jolene Viner
March 05, 2014
I commuted to Airdrie from Lethbridge on January 24th to attend Carsco and view a 2011 Dodge Charger. After going for a test drive, I purchased the vehicle with a deposit and made arrangements to pick up th attend Carsco and view a 2011 Dodge Charger. After going for a test drive, I purchased the vehicle with a deposit and made arrangements to pick up the vehicle the following weekend. I signed a bill of sale and arranged financing through the Carsco finance staff. After returning to Lethbridge, I registered and insured the vehicle to ensure I could drive it off the lot for January 31st. I commuted back to Airdrie in a company vehicle that was to be left in Calgary, and attended Carsco on January 31st, the listed date of my vehicle's delivery. I walked into Carsco with a bill of sale, registration, plates, insurance and $2000 cash in hand, only to be told my vehicle had already been sold. The sales staff disclosed that I had apparently called them several days ago and indicated I no longer wanted the vehicle, which was quite inaccurate. The sales staff were incredibly unorganized, and were seemingly fabricating a story as they spoke, a story with several inconsistencies. I reside in Lethbridge and was now stranded in Airdrie with no vehicle as I had planned to have. Although apologetic for this incident, staff did not do anything to remedy this situation; I returned to Lethbridge on a Red Arrow bus that evening. I made numerous lengthy commutes to view this vehicle and attempt to pick it up, including a missed day of work to do so. Staff indicated they would do everything in their power to find a similar vehicle for similar price; over a month later, I have had no further contact attempts from the Staff at Carsco. I have taken my business elsewhere and have happily purchased a similar vehicle for a better price. I would NOT recommend Carsco to anyone looking to purchase a used car. Unorganized, unaccommodating and dishonest sales staff that lives up to the sullied reputation that exists within the used car industry. More
by tk1990
Employees Worked With
Luke Viner, Lancelot Bromfield
February 01, 2014
The people I dealt with were fantastic ! no pressure like other dealers. They accommodated every need , and I was very satisfied with the price of my car :) I would highly recommend them! other dealers. They accommodated every need , and I was very satisfied with the price of my car :) I would highly recommend them! More
by melzy
Employees Worked With
Lancelot Bromfield
January 26, 2014
26 Jan 2014 We recently purchased a 2009 F-150 XLT 26 Jan 2014 We recently purchased a 2009 F-150 XLT SuperCrew 4x4 from Carsco, initially there were a few issues that needed to be addressed. I work 26 Jan 2014 We recently purchased a 2009 F-150 XLT SuperCrew 4x4 from Carsco, initially there were a few issues that needed to be addressed. I worked with my salesperson Lancelot who from the moment we met him, was an exceptional individual to work with. I can't say enough great things about Lancelot and how well he treated me and my family through out the entire transaction. I was referred to the owner Don, who personally took over the situation to ensure that all of my concerns were addressed. I was very impressed that Don worked with me personally to resolve any issues that I had. I am very impressed with Don as an individual and as an owner as he stepped up to ensure that I was 100% satisfied with our purchase. Thank-you Don, Brice, Lancelot and all of the staff for such a great purchase and a very satisfying buying experience. I highly recommend Carsco and their staff to anyone looking for a great used vehicle that is as close to brand new as you can get for a fraction of the price. I look forward to working with Carsco in the future for many years to come!! Michael & Victoria Airdrie Residents More
by ellitech
Employees Worked With
Don Richardson, Lancelot Bromfield
January 21, 2014
I had a great experience at Carso. The staff are very friendly and helpful and we paid an excellent price for what we got. I would definitely recommend them to anyone looking for a vehicle. friendly and helpful and we paid an excellent price for what we got. I would definitely recommend them to anyone looking for a vehicle. More
by Stina6
Employees Worked With
Luke Viner, Jolene Viner
January 16, 2014
I found that the sales person was clueless as to what my truck actually had. Including stuff like what size the motor was. Joseph was really good and really knowledgable. The fact that I only received one s truck actually had. Including stuff like what size the motor was. Joseph was really good and really knowledgable. The fact that I only received one set of keys and no owners manual I find very frustrating. More
by Smcateer
Employees Worked With
Peggy Houle
