This dealership is ridiculously hard to get a hold of when you need them. First off, the car I bought had the oil filter leak within 12 hours and completely shut down the engine. Weird since it apparently passed their "safety inspection". I will say that my sales person, Magill I believe was his name, was great and got a toe truck arranged and made sure I was taken care of. Second, they can't seem to be able to fix it, so I end up having to send it to Ford where thank God it was still under warranty. Took about 2 months before I had it back. Then as luck seems to not be on my side, the car was stolen about 8 months after. I had bought their "mandatory" security package that stated you'd get $5000 if your car was stolen. After relentless calling and never having my messages returned to inquire about this, I had to reach out to the insurance company of Carsco to inquire. By this time, I had already purchased another car from a different dealership as I couldn't wait any longer. Carsco's insurance company then sent a co-payable check to Carsco and said I just needed to go there and have them sign it over to me, no issues. Turns out that in the very fine print at Carsco, what they don't tell you, is that you don't actually get "$5000", you get a credit at their dealership which they will not transfer over to you without purchasing something. What good is this credit to me months after my car is stolen? I have already had to already replace it else where and the insurance company who's money is actually is, doesn't have issues with just giving it to me.... So then after much arguing with their very rude finance department, I was stuck with this credit I didn't need. After much back and forth over the course of 5 months of leaving messages, emails etc all unanswered, I finally ended up having to write them over the check and buy another car from them in the exact amount. Now I am stuck trying to sell it. Essentially I had to literally do everything myself. DO NOT buy a car from this dealership if you can avoid it. It's all fake smiles until you need something from them.