Cardinal Kia

Excellent Service I called the dealer ship this morning at 9:20 asking if they had time for a oil change. Shelly said of course. they took me in at 11:00 ,,,,, I was sh I called the dealer ship this morning at 9:20 asking if they had time for a oil change. Shelly said of course. they took me in at 11:00 ,,,,, I was shocked I thought I would have to wait at least a few days or more. Shelly said I was due for a transmission flush as well,,,,,,, I was unaware of this. I was also unaware there was a recall on my car. Thanks to Shelly everything was done today,,,,,, very much appreciated. More

excellence Been going to Cardinal Kia since 2004 always had excellent treatment and the very best service, Shelley is always very helpful, knowledgeable and quic Been going to Cardinal Kia since 2004 always had excellent treatment and the very best service, Shelley is always very helpful, knowledgeable and quick to please I would not take my car anywhere else. More

Relieved I had some major work done on my car and was concerned it was going to cost an arm and leg, Fortunately it was all covered by warranty. Shelly was ve I had some major work done on my car and was concerned it was going to cost an arm and leg, Fortunately it was all covered by warranty. Shelly was very knowledgeable to the problem and how long it would take to fix and arranged a comp car for the duration of the repairs .She has always been professional, and patience even though I may have been irritable. More

Excellent Service Bought a Kia 2017 at Cardinal Kia and had excellent response from the staff. Having never owned a Kia before, I really appreciated their help, serv Bought a Kia 2017 at Cardinal Kia and had excellent response from the staff. Having never owned a Kia before, I really appreciated their help, service & patience with me. Thank you Andrew, Majid & Shelly. More

Good Service I called my Kia dealership service manager with a potential problem with my Kia and the manager, Shelley Rootes, had me come in directly without me ha I called my Kia dealership service manager with a potential problem with my Kia and the manager, Shelley Rootes, had me come in directly without me having to make an appointment. She also noticed that there were a couple recall issues on this vehicle and addressed them immediately and also changed the oil! She saved me from traveling again and I appreciate the fast service! More

Surprisingly great service. I couldn't get my normal dealership on the phone for 4 days so I tried Cardinal Kia. Glad I did. They answer their phones and were a pleasure to deal I couldn't get my normal dealership on the phone for 4 days so I tried Cardinal Kia. Glad I did. They answer their phones and were a pleasure to deal with. Everything was explained to me before the work started. I was offered some upselling but when I declined, there was no pressure. My car was taken into the shop quickly and the oil change did not take longer than necessary. All in all a great experience and will make this my new go to dealership. Jeff Warrell More

Why I like the Cardinal in Niagara Falls I have two Kia,s and the service is great, the employees go out of their way to make sure the cars are running the best that they can, And treat me I have two Kia,s and the service is great, the employees go out of their way to make sure the cars are running the best that they can, And treat me with respect, and kindness. Dave Chiki More

great service people service made sure I was aware of possible problems with my car. offered options to correct problem with the most economical means. did not feel pressu service made sure I was aware of possible problems with my car. offered options to correct problem with the most economical means. did not feel pressured. More

Great Service Came in to book an appointment for service. Kelley helped me (she remembered my name) and I received service the same day ( as they had an opening av Came in to book an appointment for service. Kelley helped me (she remembered my name) and I received service the same day ( as they had an opening available ). Very fast and friendly service. They also explained the issue throughly. Sarah Bartholomew More

Fantastic experience I entered the dealership never owning a Kia before. I was greeted by a smiling young lady who was very knowledgeable about the vehicles.. She immedia I entered the dealership never owning a Kia before. I was greeted by a smiling young lady who was very knowledgeable about the vehicles.. She immediately put me at ease, having never bought a brand new car before. I absolutely love my new Forte LX+ and want to thank Amy and Cardinal Kia for the amazing service! More