Capital GMC Buick - Service Centre

Great Service! Mike is very friendly and helpful! i feel very comfortable with the advice that Mike has provided as he has tremendous knowledge. Thank you for your e Mike is very friendly and helpful! i feel very comfortable with the advice that Mike has provided as he has tremendous knowledge. Thank you for your excellent customer service! More

Past experiences Have had great experiences with Mike, Laura, Chelsea and Jason in the past. Amanda, Doug and Emma are also great. Good crew of dedicated employees! Have had great experiences with Mike, Laura, Chelsea and Jason in the past. Amanda, Doug and Emma are also great. Good crew of dedicated employees! More

It's the staff, they are the best! Mike Hyde went way beyond just getting me the right part, he came out with me to my vehicle to make sure it worked for me. I would come back seriously Mike Hyde went way beyond just getting me the right part, he came out with me to my vehicle to make sure it worked for me. I would come back seriously just to say hi to this kind of guy. He is management material, a true servant leader. Doug is also one of the reasons I return. He is one of the most friendly and respectful staff. More

Review for Mike I has the opportunity to chat with Mike regarding some headlight issues I have been having. He took the time to accurately explain my options and gave I has the opportunity to chat with Mike regarding some headlight issues I have been having. He took the time to accurately explain my options and gave me clear and concise solutions. At no time did I feel like "just another customer". I was treated with respect and dignity. I am grateful that there are still people like Mike who care about doing a great job, not just a paycheque More

Service Very fast and efficient. Got the parts i needed quickly. Price was right too. The staff was friendly and accommodating. The coffee isn't too bad eithe Very fast and efficient. Got the parts i needed quickly. Price was right too. The staff was friendly and accommodating. The coffee isn't too bad either. More

Mike is great Mike has helped me several times in the past. He has always helped with a smile on his face no matter how many times I'd ask him to look up the most r Mike has helped me several times in the past. He has always helped with a smile on his face no matter how many times I'd ask him to look up the most random part. Would definitely recommend Mike to anyone. More

No hidden surprises I called upon the parts department over an issue and Mike Hyde helped me understand what I was getting for my money. Most parts departments worry mai I called upon the parts department over an issue and Mike Hyde helped me understand what I was getting for my money. Most parts departments worry mainly about making that mighty $$$$, but I felt Mike gave me a decent deal enough to where I didn't feel I was getting shafted. I also want to say thank you to him for dealing with my attitude over this matter, most would have already hung up the phone but he actually tried to make me laugh and take my mind off my past experience. Again thank you Mike Hyde for your patience. More

Very impressed with the excellent level of service It was very refreshing to have such excellent service from a dealership. I am newer to being a GMC owner as I had Fords for years. Today I called t It was very refreshing to have such excellent service from a dealership. I am newer to being a GMC owner as I had Fords for years. Today I called to find out about getting a replacement part, a small clip on the back of the passenger seat. Even though I was in the wrong department, Kelvin took it upon himself to assist in the most cheerful and helpful manner. He was very patient with my somewhat challenged attempt to describe the part I needed. He got back to me right away with a price and time frame. It was one of the fastest call backs that I have ever received from a dealer. I will be sending in a picture just to be sure. Kelvin has made me very happy to have joined the GMC family. More

Excellent service and a great customer experience Kelvin's knowledge and great attitude really shone through on my visit. He was able to aptly recommend the services needed to get my car running in to Kelvin's knowledge and great attitude really shone through on my visit. He was able to aptly recommend the services needed to get my car running in top form and even gave me pointers on what to do in the future to keep it running great. More

Very helpful parts staff I can in looking for a wiring harness for a wheel speed sensor to fix an ABS light on my 2004 Buick. I expected to be confronted with a blank look and I can in looking for a wiring harness for a wheel speed sensor to fix an ABS light on my 2004 Buick. I expected to be confronted with a blank look and a frantic search through cryptic diagrams as I usually am at a dealership when looking for this type of part. But the lovely Ms. Emma Watson knew exactly what I needed and even better, the part was in stock. 5 stars. More