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Capital GMC Buick

Edmonton, AB

4.9
2,126 Reviews
Come and find out why we were DealerRaters's Canadian DEALER OF THE YEAR for both GMC and Buick. We are located in Edmonton, Alberta at 9751 34 Avenue NW – East of Calgary Trail and Gateway Boulevard. Capital GMC Buick offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Edmonton. There's no doubt that Capital GMC Buick needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to have been awarded DealerRater's 2020 Consumer Satisfaction Award for excellence in customer service and experience. Visit us today and find out what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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9751 34 Ave NW

Edmonton, AB

T6E 5X9

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Showing 2,126 reviews

February 25, 2015

Time for an Upgrade - 2015 Terrain and 2015 Sierra Wow! Do dealerships out there still make the effort to sell vehicles without making you feel like you did the wrong thing afterwards? The answer is.. More

by MAVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Sloan, Mustafa Oweida
February 23, 2015

Purchase of two Sierras We came in with a very complicated situation involving 3 trade-in for 2 new trucks, self employment income, and business accounting on our side that m More

by M_Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Meaden
Mar 19, 2015 -

Capital GMC Buick responded

Melinda and Scott, Selling your trucks to you was MY PLEASURE!!! It was just like selling a truck to one of my girlfriends. It always comes back to treating other people the way I would want to be treated if I was buying something as substantial as a vehicle ( or 2 ) Yes, it was a tricky deal, but well worth it for you two and also as good experience for me. Texting or calling, or even coming in on a day off to help you is never a big deal. I truly didn't mind and I'm sure we will be in contact every now and then :) I hope you two are enjoying those trucks as much as I would. This is honestly the most rewarding part of my job. Watching happy, smiling customers drive away in shiny new GMC trucks. CONGRATULATIONS AGAIN!!!!!! Please don't forget to pop into the showroom anytime you guys are in for an oil change. Thanks for taking the time to share your experience, I appreciate it. Michellle :)

February 23, 2015

Trade of 2014 Raptor to 2015 Yukon Denali Dean and I were in back start of February to pick up my new Yukon Denali and drop of my previous truck , Carlos was an amazing sales man from day one More

by JessicaBurto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Macleod, Mark Breemer
February 19, 2015

Terrible Service DO NOT Buy From Here! November 15, 2012, I bought a 2013 GMC Sierra from here. January 23, 2015 mileage 51286 engine light on, oil very dirty & low, may require replacement More

by anonyo67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
February 13, 2015

2015 GMC Yukon Denali We purchased a new Yukon Denali from Capital last fall. Carlos Garcia was our salesman and we would definetly buy again from Capital. Carlos was ver More

by What
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 29, 2014

Michelle was our Christmas Gift - Thank you !! We were faced with purchasing a pre-owned vehicle after my wife's vehicle was written off from an accident. The purchase was unexpected and we definit More

by SimRob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2015 -

Capital GMC Buick responded

Robin & Simone, I appreciate the raving review!!! Honestly, I'm just doing my job. I pride myself on my customer service skills, because it all comes down to treating my customers the way I would like to be treated. Like many other people , I too know that dealing with the insurance company after an accident can be a nightmare. So I naturally understood your need to find a suitable replacement and quickly, as not to end up paying out of pocket for your rental, I am happy that we had the perfect vehicle for you and your family, especially your wife. Having worked for Hyundai I was familiar with the product and everything worked out PERFECTLY. I am glad that I was able to work around our holiday hours and get the Tuscon to you just in time, so you didn't have to pay out of your pocket for the rental. It was nice to get you exactly what you wanted and play Santa :) I like to keep contact with my customers via text message to let them know that I'm working on their deals and update them without inconveniencing them. It was a pleasant surprise to receive the Merry Christmas message from your family to mine. It's the little things like these that make an unpleasant experience turn into a memorable and positive memory instead. I have the same peace of mind knowing you purchased a GM certified vehicle, so I am confident knowing that in the unlikely event that you have any problems you'll have roadside assistance and if your wife didn't like it she could exchange it for something more suitable. This is a huge advantage of working for a GMC store selling the occasional used vehicle. I know if it's certified , it's been inspected and reconditioned or repaired so that we NEVER sell a "lemon" and have angry customers. So, here is a huge YOU'RE WELCOME and ANYTIME!!!!!! We will always treat you well here because we really do appreciate your business and our mission here is to do business with you more than once. I am sure we will have another deal down the road. Please keep in mind that if you send anyone who is in the market, tell them to mention your name and I will be sure to send you a token of our appreciation in the form of a referral cheque :) THANK YOU again for your business and I look forward to dealing with you again. Take Care and DRIVE SAFE!!!

December 22, 2014

Bought Dodge from GMC We bought a used Dodge Ram 1500 from Capital GMC Buick, found our deal online, when we contacted dealership we dealt with Zack and found him to be ver More

by L and C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent also helped us on this deal , Colin Schellenberg, Mark Breemer
December 02, 2014

Surprised to be satisfied From Jessica, who booked my car in, and started paper work on the phone, to Laura who I delt with in service. I found them to be honest, friendly, hel More

by Doug Pedersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Gibbs
November 08, 2014

Very Satisfied My husband and I dealt with Greg Doll when we purchased our 2014 GMC Sierra 1500. He was very knowledgeable on the vehicle we were looking to purchas More

by Pat Bischler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Breemer
October 20, 2014

Satisfactory Hello, I was satisfied ,overall with the the deal I made on the 2008 Buick Lucerne cx. Hope to buy a new one next time . Thank you Alexandra & Bret More

by Kaniyamkudiyil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Meaden
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